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Joined: Oct 2012
Posts: 366
Old Hand
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OP
Old Hand
Joined: Oct 2012
Posts: 366 |
Dell laptop...battery died a month or so ago ..have been using it direct from charger....today while working on laptop suddenly no power....disconnected charger and it showed power in charger but as soon as I put the charger connector into laptop the charger cut out,,,,,help please
Thank you
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Joined: Jul 2009
Posts: 1,474
Forum Addict
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Forum Addict
Joined: Jul 2009
Posts: 1,474 |
have you tried wiggleing the power port just inase it is loose
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
Remove the battery completely from the laptop see if that makes any difference.
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
The charger is probably preventing a charge as it's detecting a possible short ?
Look inside charging port for debris.
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Joined: Oct 2012
Posts: 366
Old Hand
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OP
Old Hand
Joined: Oct 2012
Posts: 366 |
Lansyp and Mark
Many thanks for reply....Yes I have tried your suggestions but to no avail I even purchased an expensive compressed air to clean connectors in case dirt was causing a short
Will have to get a technician to have a look I think
Thank you both
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Joined: Oct 2012
Posts: 366
Old Hand
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OP
Old Hand
Joined: Oct 2012
Posts: 366 |
Had the laptop into computer shop......told internal power cable needed replacing, paid for new one to be fitted then was told it still didn't work and that the motherboard had gone kaput.
I now have a disassembled laptop which is of no use but I need the information which is stored on the hard drive.....is there any way I can get this put onto a memory stick please
Thank you
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Joined: Jul 2008
Posts: 14,350 Likes: 20
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,350 Likes: 20 |
As the computer shop has failed you, I'd ask them to do the transfer, its easy enough and they should have the kit.
If you get stuck then PM me and I'll pop round and do it for you (free).
We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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Joined: Oct 2012
Posts: 366
Old Hand
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OP
Old Hand
Joined: Oct 2012
Posts: 366 |
Many thanks Diggin deeper Will go back to shop and see what they say
Thank you
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
Had the laptop into computer shop......told internal power cable needed replacing, paid for new one to be fitted then was told it still didn't work and that the motherboard had gone kaput. Sorry that does not add up ?? If the internal cable was tested, to be the source of the problem, i can only assume from what you have said is they have blown the board.
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