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#948353 - 27th May 2015 11:35am Moaning Minnies : Your rights online
RUDEBOX Offline

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Registered: 29th Aug 2008
Posts: 19048
Loc: Bob Land
http://www.resolver.co.uk/?utm_source=MSE&utm_medium=email&utm_campaign=Newsletter

MoneySavingExpert’s aim has always been to cut your bills and fight your corner, including ensuring when a company doesn’t give you the product or service you expect, it should be put right. Yet complaining isn’t always easy – they often ignore or fob you off.
For the last decade we’ve used template letters to help – over 10m have been downloaded on our PPI and bank charges reclaiming campaigns alone.
Yet I believe Resolver can kick this up a step, so we’re now committed to marrying its technology with our campaigning background; incorporating Resolver into our guides, and feeding our template letters and experience into Resolver’s process. We hope this will make complaining smoother for millions.


Edited by Mark (27th May 2015 9:03pm)
Edit Reason: renamed
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#948387 - 27th May 2015 9:02pm Re: Moaning Minnies : Your rights online [Re: RUDEBOX]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 20999
Loc: Wirral
It actually looks pretty good, for getting the right advice.

i followed the links for parking fines.

http://www.resolver.co.uk/service_types/private-parking-tickets-complaints

you could use the info to keep you on the right path even if you cant see the company listed.
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#951280 - 14th Jun 2015 9:58pm Re: Moaning Minnies : Your rights online [Re: RUDEBOX]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 19048
Loc: Bob Land
I've submitted two complaints to Iceland foods- yer yer I know I have said that i think they are SHITE, on other threads yet continue to occasionally shop there.

THEY ARE!!

Complaint 1- 6 Loin Lamb Chops in a mint and rosemary sauce suggests enough sauce for all diners, not just one!!!

Complaint 2 - Double Chocolate 'Secrets'- will save you the Rudey Rant, I just sent them!!!

NEVER EVER AGAIN. AWFUL. CRAP FOOD.
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#951430 - 16th Jun 2015 1:40am Re: Moaning Minnies : Your rights online [Re: RUDEBOX]
tankrat22 Offline
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Registered: 19th Mar 2011
Posts: 212
Loc: bromborough wirral
Rude, you should know, you only get what you pay for.Try Marcus and Spencerus.Delish food.If you don't like it you can always return it and they will either exchange it or give you a refund.Company policy,make sure the customer is happy.

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#951484 - 16th Jun 2015 4:37pm Re: Moaning Minnies : Your rights online [Re: RUDEBOX]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 19048
Loc: Bob Land
Yes, the 2 for £10 meals advert on the tele make me drool!! Unlikely to find me in M and S though!! wink smile

For the record, I have £9 of vouchers winging their way to me in the post! Result!
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