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Joined: Jun 2011
Posts: 17,791 Likes: 3
Wiki Master
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OP
Wiki Master
Joined: Jun 2011
Posts: 17,791 Likes: 3 |
Does anyone have any experience of the above ? Not many good reviews online about them, so just wondering how our local branch might be.
They have a good sale offer on at the moment, but not much good if the service is not what we expect.
Thanks
Last edited by granny; 2nd Jan 2015 1:47pm.
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect. ~Chief Seattle
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Joined: May 2011
Posts: 435
Smartchild
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Smartchild
Joined: May 2011
Posts: 435 |
Hi Granny Having fitted more kitchens than I can remember some info, Homebase / Wickes and B&Q have major problems at point of delivery your kitchen will arrive incomplete, customer services will promise the earth to get your shortages you may wait weeks / months the record is 11 months. It only gets worse during sale periods they will continually lie to you.
If a customer has chosen a fitter and he is an account holder at the major suppliers he will be offered substantial discounts up to 70%, will he pass that onto you lets say he does and gets your job.
He may then get a call from the store thanking him for the business so before you get the final price the fitter may be asked does he wants to add a bit on for himself ie £250 / £500.
The day I ever agree with that will never happen, good luck in your quest. If I could name a company for customer service and price (dependant on fitter) Howdens in Moreton you get a personal service
Last edited by saltytom; 2nd Jan 2015 2:27pm.
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Joined: Mar 2010
Posts: 4,044
Forum Guardian
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Forum Guardian
Joined: Mar 2010
Posts: 4,044 |
Hi Granny. As salty tom says .My experience of a new kitchen and bathroom from B+Q a few years ago. Supply only price wasn't too bad, fitting costs by B+Q was double what we paid our own kitchen fitter to do. And yes they were a door short on a kitchen unit--I managed to find one in Warrington B and Q weeks later--more than the store in Bidston could do for me.
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Joined: Oct 2009
Posts: 2,389
Forum Master
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Forum Master
Joined: Oct 2009
Posts: 2,389 |
We bought a kitchen from Wicks,they had a list of fitters to choose from so we got a few estimates,the one we chose was based on the fact we had a curved wall & he was the only one that could fit the units & tile the wall as the others were going to leave the space blank.The kitchen came flat packed & they rang ahead an hour before it was delivered.We found Wicks to be the best out of B&Q & Homebase.
no1s gonna keep me from u
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Joined: Jun 2011
Posts: 17,791 Likes: 3
Wiki Master
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Wiki Master
Joined: Jun 2011
Posts: 17,791 Likes: 3 |
Thanks for all welcome advice. It's a bit of a minefield when taking everything into account. Also looking at free standing units, which are more expensive but better quality, no fixing and should arrive with all parts attached. Will certainly take on board all of your comments.
Many thanks.
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect. ~Chief Seattle
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Joined: Aug 2010
Posts: 372
Old Hand
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Old Hand
Joined: Aug 2010
Posts: 372 |
Cavalier Kitchens on Borough Rd Seacombe done a great job on ours , and it still looks good and is in full working order 8 years later.
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Joined: Jun 2011
Posts: 17,791 Likes: 3
Wiki Master
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Wiki Master
Joined: Jun 2011
Posts: 17,791 Likes: 3 |
Thanks Toffeenose. All info is being absorbed.
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect. ~Chief Seattle
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Joined: Dec 2007
Posts: 338
Old Hand
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Old Hand
Joined: Dec 2007
Posts: 338 |
My mother in law had a kitchen from Homebase in Upton.Everything went according to plan. Sales and design staff very helpfull,delivered on time and complete.Fitter very good. all in all I would certainly recommmend them. (No I dont work for Homebase) This was 2 years ago.
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Joined: Jun 2011
Posts: 17,791 Likes: 3
Wiki Master
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Wiki Master
Joined: Jun 2011
Posts: 17,791 Likes: 3 |
Thanks Colgo. Been quietly going bonkers over the last 24hrs. Still looking at ideas now. Everything is either paper thin or expensive, beyond belief. Might just go for shabby chic, it's already pretty shabby so a few gingham curtains and a pot of flowers could work wonders ! Only joking. The whole thing scares the pants off me. Desperate for a new cooker before this one blows up. My mum (bless her heart) tried to clean top oven a bit.. with a knife, and succeeded in putting the point through the thing. That must be about 10 years ago, she's been dead for 5yrs. Since when, if it is turned on the whole house fuses ! The bottom oven is disintegrating Just another something, to add to the catalogue of disasters in this life.
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect. ~Chief Seattle
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