I went to a local hair salon on Wednesday (3rd Dec) to get a perm. I wanted the "curly blow" look, which I love. I'd showed the stylist a photo of how I wanted it to look when booking my appointment, and she'd quoted me a price of £48.
Long story short, the perm didn't "take". When I told her I couldn't see ANY curls, she assured me they were there. She trimmed the ends, (which she said had gone frizzy,) then quickly blow-dryed my hair, scrunching it up with a lot of products, (mousse, lots of hair-spray, etc.) which left it feeling like straw. She then told me not to wash it for "at least a week" as the perm was "still developing"!?
I left it for 52 hours before I had to wash all the gunk out. I used a mild shampoo for chemically treated hair, and conditioner, (as it was drier than normal, which I expected.) I gently afro-combed it while damp and left it to dry naturally. NO curls!
I went back to the salon. My stylist wasn't there, so I showed her friend my hair. First thing she said was, "You weren't supposed to wash it!" I didn't have any curls when I left the salon, I'm not going to magically develop some (without rollers!) by leaving it unwashed for a week!
But she took my contact details. (I haven't been 'phoned.)
I'm going back in later today. I want a refund as I haven't got the result that I paid for. Not even close! But I get the feeling they're going to try and blame me by saying I've washed the curls out!
She seems like a nice person, but what do I do if that's what she does?
Can any hairdressers please advise me? I've never been in this situation before. My hair is coloured, but in great condition and has always taken perms well.
Thank you very much for reading.