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#895187 - 16th Aug 2014 11:25pm Galaxy s3
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
I have a galaxy s3 that had a small crack in screen, now yesterday phone was dropped, and now screen does not work at all, altho phone powers up as normal i just can not see anything on the screen.

A new screen will set me back 70 +, and as i have a S5 i can not justify that cost.

I am wanting to give the phone away on here as some one will get them selves a decent phone and they may be able to get a screen cheaper.

But am wanting to wipe the phone before giving it away. I have got all my pics etc etc of using kies as phone connects to pc no problem, but there are text messages and numbers stored on phone, is there any way to get them off and wipe the phone, before giving it away.
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#895190 - 17th Aug 2014 12:12am Re: Galaxy s3 [Re: Willo_]
Pete_M Online   content
Old Hand

Registered: 7th Dec 2010
Posts: 364
Loc: Wallasey/Egremont
Hi there, you can backup all your info via Kies (you can see the contents via your PC/Laptop) then do a factory reset and everything will be wiped, below is a link on how to reset your phone....Good luck....Pete
http://www.knowyourmobile.com/samsung/17394/how-reset-reboot-wipe-and-fix-samsung-galaxy-s3

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#895192 - 17th Aug 2014 12:28am Re: Galaxy s3 [Re: Pete_M]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Originally Posted By: PiratePete
Hi there, you can backup all your info via Kies (you can see the contents via your PC/Laptop) then do a factory reset and everything will be wiped, below is a link on how to reset your phone....Good luck....Pete
http://www.knowyourmobile.com/samsung/17394/how-reset-reboot-wipe-and-fix-samsung-galaxy-s3
I cant do that screen is not working so i can see nothing on screen, also kies will not let me back up messages and wipe phone
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#895196 - 17th Aug 2014 9:01am Re: Galaxy s3 [Re: Willo_]
Garygadge Offline
Smartchild

Registered: 23rd Oct 2007
Posts: 493
Loc: Wirral
Can you do it remotely using online android device manager?

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#895197 - 17th Aug 2014 9:03am Re: Galaxy s3 [Re: Garygadge]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Originally Posted By: Garygadge
Can you do it remotely using online android device manager?
The phone is not signed into google.
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#895198 - 17th Aug 2014 9:35am Re: Galaxy s3 [Re: Willo_]
Garygadge Offline
Smartchild

Registered: 23rd Oct 2007
Posts: 493
Loc: Wirral
OK.... What about watching a video of the reset process on YouTube and copy it? You use the buttons not the screen so should hopefully work???

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#895199 - 17th Aug 2014 9:41am Re: Galaxy s3 [Re: Garygadge]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Originally Posted By: Garygadge
OK.... What about watching a video of the reset process on YouTube and copy it? You use the buttons not the screen so should hopefully work???
I only want to reset it when i have got my numbers of it. I've been looking on ebay for a spares or repair S3 so i can put screen on mine, but all the ones on ebay all seem to have the same problem.


Edited by Willo_ (17th Aug 2014 9:43am)
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#895200 - 17th Aug 2014 9:43am Re: Galaxy s3 [Re: Willo_]
Mark Offline


Wiki Master

Registered: 9th Nov 2003
Posts: 20958
Loc: Wirral
Save yourself the hassel willo and just keep the phone until screen prices drop.

There is a bit of a hoo har about factory reset not being as wiped as you would like.

Android recommend

1. Back up your data.
2. Enable encryption.
3. Factory reset.

Then any recovered data is encrypted.
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#895201 - 17th Aug 2014 9:45am Re: Galaxy s3 [Re: Willo_]
Garygadge Offline
Smartchild

Registered: 23rd Oct 2007
Posts: 493
Loc: Wirral
I thought kies was capable of that. You may be able to do it with a windows programming like wonder share. I'm all out of ideas otherwise, sorry.

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#895202 - 17th Aug 2014 9:49am Re: Galaxy s3 [Re: Mark]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Originally Posted By: Mark
Save yourself the hassel willo and just keep the phone until screen prices drop.

There is a bit of a hoo har about factory reset not being as wiped as you would like.

Android recommend

1. Back up your data.
2. Enable encryption.
3. Factory reset.

Then any recovered data is encrypted.
I wish I could leave it untill price of screens drop, but i need my numbers, I was due to start using my s5 the day i droped my s3.

This will teach me for not having numbers stored in google account.
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#895204 - 17th Aug 2014 9:55am Re: Galaxy s3 [Re: Garygadge]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Originally Posted By: Garygadge
I thought kies was capable of that. You may be able to do it with a windows programming like wonder share. I'm all out of ideas otherwise, sorry.
Just had another go with kies, and your right, i've now got all items backed up, just going to see if it will let me import them to S5


Edited by Willo_ (17th Aug 2014 9:55am)
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