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#867291 - 28th Mar 2014 3:32pm Laptop Repair
ianyam Offline
Smartchild

Registered: 3rd Sep 2011
Posts: 416
Loc: Wallasey
Hi all, I'm after someone who give me an estimate and can sort out my laptop, they must be reliable and know what they are doing. Thanks in advance, ianyam.

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#867302 - 28th Mar 2014 4:06pm Re: Laptop Repair [Re: ianyam]
_Ste_ Offline


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#867307 - 28th Mar 2014 4:56pm Re: Laptop Repair [Re: ianyam]
TheDr Offline
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Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
What's the problem with it ?

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#867316 - 28th Mar 2014 5:42pm Re: Laptop Repair [Re: ianyam]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21011
Loc: Wirral
If you can give more details that will help.
Hardware software ?
What operating system.

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#867340 - 28th Mar 2014 6:53pm Re: Laptop Repair [Re: ianyam]
ianyam Offline
Smartchild

Registered: 3rd Sep 2011
Posts: 416
Loc: Wallasey
The laptop is an advent with an i3 processor and windows 7. it had some viruses that I removed but the Internet was running slow, so I decided to do a full recovery with the recovery disc, that went fine, downloaded all updates and installed, that went straight forward. Laptop working fine until it decided to reboot itself in the middle of me using it, it now starts but won't get past the boot screen it just keeps looping and restarting but won't load windows not even safe mode or with the recovery disc.

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#867345 - 28th Mar 2014 7:14pm Re: Laptop Repair [Re: ianyam]
TheEpicSponge Offline
Newbeee

Registered: 1st Jan 2013
Posts: 48
Loc: Wallasey
Try hitting F8 when you see the BIOS screen (Should say Advent on yours, I believe) It's the screen that first comes on when you push the power button.

From there, go to "Repair your computer"

Hopefully, the automatic repair should find a few problems. If not, then reply here or PM me and I'll be happy to offer my services (Not in THAT way though!!)

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#867361 - 28th Mar 2014 8:13pm Re: Laptop Repair [Re: TheEpicSponge]
ianyam Offline
Smartchild

Registered: 3rd Sep 2011
Posts: 416
Loc: Wallasey
Originally Posted By: TheEpicSponge
Try hitting F8 when you see the BIOS screen (Should say Advent on yours, I believe) It's the screen that first comes on when you push the power button.

From there, go to "Repair your computer"

Hopefully, the automatic repair should find a few problems. If not, then reply here or PM me and I'll be happy to offer my services (Not in THAT way though!!)


Yep I've tried that just keeps looping back to start up.

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#867390 - 29th Mar 2014 7:51am Re: Laptop Repair [Re: ianyam]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21011
Loc: Wirral
Sticky Power Button.
The power button could be stuck down and your hardware trying to restart it.
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#867392 - 29th Mar 2014 8:10am Re: Laptop Repair [Re: ianyam]
TheComputerLab Online   embarrased
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Registered: 18th May 2011
Posts: 1223
Loc: Wallasey
Unlikely, in my experience from what you have told us the quickest thing for you to do is another fresh install, to diagnose your problem could take hours and still get no results.

When you boot in safe mode what happens? Does it freeze on a dll file? If so, which one?

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#867396 - 29th Mar 2014 8:19am Re: Laptop Repair [Re: ianyam]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21011
Loc: Wirral
From earlier.
Originally Posted By: ianyam
it now starts but won't get past the boot screen it just keeps looping and restarting but won't load windows not even safe mode or with the recovery disc.



Also if the fan is not running (Over Heating) would / could cause the 1st weird shut downs. And Second if there is heat damage explain why its not happy and recycling.

Only suggestions from what you have told us.

* Normally at power on the fans operate in full until told otherwise by the bios or software. Are the fans running ?
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#867445 - 29th Mar 2014 1:08pm Re: Laptop Repair [Re: Mark]
ianyam Offline
Smartchild

Registered: 3rd Sep 2011
Posts: 416
Loc: Wallasey
Originally Posted By: Mark
From earlier.
Originally Posted By: ianyam
it now starts but won't get past the boot screen it just keeps looping and restarting but won't load windows not even safe mode or with the recovery disc.



Also if the fan is not running (Over Heating) would / could cause the 1st weird shut downs. And Second if there is heat damage explain why its not
happy and recycling

yes the fan is running but I did notice by the mouse pad it was red hot. Ive tried the fresh reinstall but it just loops back to start screen.

Only suggestions from what you have told us.

* Normally at power on the fans operate in full until told otherwise by the bios or software. Are the fans running ?

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#867447 - 29th Mar 2014 1:11pm Re: Laptop Repair [Re: ianyam]
ianyam Offline
Smartchild

Registered: 3rd Sep 2011
Posts: 416
Loc: Wallasey
yes the fan is running but I did notice by the mouse pad it was red hot. Ive tried the fresh reinstall but it just loops back to start screen.

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#867472 - 29th Mar 2014 3:40pm Re: Laptop Repair [Re: ianyam]
ianyam Offline
Smartchild

Registered: 3rd Sep 2011
Posts: 416
Loc: Wallasey
Ok here's the latest, start the laptop and it now goes past the boot screen and asks me to do a windows repair, did that and it said, cannot fix the problem and turns itself off. Restarts the bugger and it loads windows like nothing had changed. It still feels like the processor is getting too hot, the fan is definitely running. wierd or what.

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#867491 - 29th Mar 2014 5:56pm Re: Laptop Repair [Re: ianyam]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21011
Loc: Wirral
Its not the battery that's getting hot is it?

Try again with out the battery plugged in.

Let it go cool and work out if its getting hot too quick.
It should run for a min before it gets too hot.

Make sure no air vents are blocked.
Does the fan sound like its running at full speed ?
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#867495 - 29th Mar 2014 6:31pm Re: Laptop Repair [Re: ianyam]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21011
Loc: Wirral
Its leading towards a Thermal Event that is shutting down your laptop. If the reason is not obvious / slow fan or blocked vents then it would lean towards the thermal paste on the processor no longer doing the job.

And then leads to an internal problem which would mean opening it up.

If so give this chap a shout Click me

Overheating to many times can cause cpu failure so dont push it too much.
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