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Mark #867497 29th Mar 2014 7:52pm
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ianyam Offline OP
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Originally Posted by Mark
Its leading towards a Thermal Event that is shutting down your laptop. If the reason is not obvious / slow fan or blocked vents then it would lean towards the thermal paste on the processor no longer doing the job.

And then leads to an internal problem which would mean opening it up.

If so give this chap a shout Click me

Overheating to many times can cause cpu failure so dont push it too much.


The heat is coming from the vents and it gets hot by the mouse pad, I cant tell if the fan is running at full speed but its deffo working.

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ianyam #867548 30th Mar 2014 10:17am
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Do you know how to access the BIOS and monitor the Hardware Temperatures ?

Not all BIOS screens show this its dependant to machine to machine. That can help you report back the running temperatures and CPU and Motherboard.

That may help target the issue.
But from what your telling us its a Thermal Event and that is what is shutting down your laptop as its protecting its self from permanent damage.

ianyam #867651 30th Mar 2014 8:20pm
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Ok, the laptop is now running like a new one, it doesn't seem to be getting any hotter than it normally does (which I think is hot) used it yesterday to download and install all of the updates, this took about three hours and went without a hitch. Computers are a bitch without a doubt, you solve one problem and then another pops up, the only update that wouldn't load was windows 7 sp1, here we go again!

May I just thank all the people that have tried to help me out with this problem your a diamond bunch. Ian.

ianyam #867766 30th Mar 2014 11:55pm
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Check the time and date before you update. Also just wait 24hrs a new update prior to sp1 may appear in the updates list. And disable any anti virus software as it installs.

Mark #867904 31st Mar 2014 9:54pm
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ianyam Offline OP
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Originally Posted by Mark
Check the time and date before you update. Also just wait 24hrs a new update prior to sp1 may appear in the updates list. And disable any anti virus software as it installs.


Ok, thanks Mark.

Mark #868329 2nd Apr 2014 9:26pm
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ianyam Offline OP
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Originally Posted by Mark
Check the time and date before you update. Also just wait 24hrs a new update prior to sp1 may appear in the updates list. And disable any anti virus software as it installs.


Hi Mark, windows 7 sp1 now installed, don't know why it wouldn't or why it did, lol. Cheers.

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