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#856217 - 6th Feb 2014 2:45pm pc wont boot up
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
My pc running win 7 wont boot up, was having probs this morning running really slow just come in now switched on and it goes to a screen saying prepering your desktop it wont go no further than that.

I ran repair start up but that reports no problem.

I dont want to do system recovery as i have files i dont want to lose.

Any ideas please.
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#856220 - 6th Feb 2014 3:02pm Re: pc wont boot up [Re: Willo_]
Willo_ Offline
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Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Its now saying failure configuring windows updates please wait.

Its still not booting up
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#856223 - 6th Feb 2014 3:27pm Re: pc wont boot up [Re: Willo_]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Never seen these before

Failed to connect to windows service

Windows could not connect to the user profile service.
This problem prevents users from logging on to the system.

C:\windows\system 32\config\systemprofile\desktop refers to a locationthat is unavailable. It could be on a harddrive on this computer or a network.
Check to make sure the disk is inserted or you are connected to internet or your network.
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#856230 - 6th Feb 2014 4:27pm Re: pc wont boot up [Re: Willo_]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21002
Loc: Wirral
Check the boot up order.
It may be looking in the wrong order.

You may be looking to roll it back to the last system restore so boot up in safe mode and follow instructions to restore previous restore point at a guess.

If you still cant do it give me a call.

Mark
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#856231 - 6th Feb 2014 4:30pm Re: pc wont boot up [Re: Willo_]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21002
Loc: Wirral
System restore does not overwrite you documents.
Its more for the system settings.

Because it was running slow it could be a virus or anything.
Can you tell if there is a lot of hard drive activity by looking at the HD light on your laptop if you have one ?

Are the fans blowing hard? this would indicate that the processor is being hammered by some app.

Hope that helps.
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#856246 - 6th Feb 2014 5:18pm Re: pc wont boot up [Re: Willo_]
Willo_ Offline
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Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
It would not let me go into safe mode, it says failure configuring windows updates please wait.

I took hdd out put it in caddy took my files off, and then used recovery partition to restore windows.

My system restore was turned off.
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#856531 - 7th Feb 2014 8:32pm Re: pc wont boot up [Re: Willo_]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21002
Loc: Wirral
Gutted.
Its happened to me forgetting to enable restore.

Its worth checking if your reading this.
Could save you alot of time.
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