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#849635 - 12th Jan 2014 2:36pm Ask for a receipt everywhere : Card Payments
Capt_America Online   content
Forum Addict

Registered: 26th Jul 2008
Posts: 1499
Loc: Wallasey
Murco Leasowe Road

I know a lot has been posted about this place, but its still going on. Many of you will have heard about the cash machine being used to clone cards, our son was one of the victims and lost money out of his account that he eventually got back All that business was a few years ago.

Just before Christmas middle daughter used her card for fags and petrol. A few days later her card was declined for a payment somewhere else. When she checked her balance £50 "cash-back" had been taken from her account. She contacted Barclays who said there was nothing they could do because her card had not been used illegally. She knew what had happened to her brother so she went to the Police who......wait for it......said there was nothing they could do about it!!! She went back to the Murco and asked for the copy of the card transactions, which they have to keep by law, the manager said they couldn't find it and it must be lost. She tried the Police again in the vain hope they would make the garage produce the receipt and again they said there was nothing they could do. She then contacted Barclays again and when they knew she had spoken to the Police (even though the Police wouldn't do anything) they said they would reimburse her the £50, just like that.

I still use the garage because its local but I don't use the cash point and I pay in cash for my fuel. The moral of the story is that we have told middle daughter to ask for a receipt everywhere she shops and to always check it.


Edited by Mark (12th Jan 2014 5:34pm)
Edit Reason: renamed
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#849640 - 12th Jan 2014 2:44pm Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
neilmcc Offline

Smartchild

Registered: 12th Aug 2005
Posts: 507
Loc: moreton
When will this place get shut down this has been going on for years and no one seems to get the blame for it

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#849644 - 12th Jan 2014 2:52pm Re: Ask for a receipt everywhere : Card Payments [Re: neilmcc]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
I was in there the other day, a customer in front of me put his card in pin machine inside, and straight away the cashier took card out and said, its a new machine it's not working correctly, and put it in a machine behind counter, then back in pin machine and asked customer to try again.

I was just about to pay for my fuel using a card but had second thoughts, so I said to cashier I will drop the cash of later on, (because they know me and where I work they allowed me to drop it in later on)

I will never use my card in this place after witnessing this.
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#849646 - 12th Jan 2014 2:59pm Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15986
Loc: New Brighton
i dont even use that place since the last time this happened and will never use it again.

Lets hope this can be sorted out soon, so wrong the way they can get away with stealing peoples hard earnt cash.
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#849657 - 12th Jan 2014 3:24pm Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
Emeeh Offline
Enthusiast

Registered: 8th Nov 2013
Posts: 151
Loc: Wirral
.


Edited by Mark (12th Jan 2014 5:21pm)
Edit Reason: comments removed out of context

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#849687 - 12th Jan 2014 4:11pm Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
kamikazi Offline
Smartchild

Registered: 12th Jul 2010
Posts: 493
Loc: Wallasey
Dont use the place it is a nest of scammers.

K

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#849692 - 12th Jan 2014 4:33pm Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
Emeeh Offline
Enthusiast

Registered: 8th Nov 2013
Posts: 151
Loc: Wirral
.


Edited by Mark (12th Jan 2014 5:21pm)

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#849693 - 12th Jan 2014 4:37pm Re: Ask for a receipt everywhere : Card Payments [Re: Emeeh]
Capt_America Online   content
Forum Addict

Registered: 26th Jul 2008
Posts: 1499
Loc: Wallasey
The evidence is in what's happened to my son and daughter and a lot of other people. I posted this as a warning in the hope it would alert people to the threat. No judge and jury needed, someone there is guilty.
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#849724 - 12th Jan 2014 5:31pm Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15986
Loc: New Brighton
Originally Posted By: Capt_America
The evidence is in what's happened to my son and daughter and a lot of other people. I posted this as a warning in the hope it would alert people to the threat. No judge and jury needed, someone there is guilty.


Ignore that member.


Edited by Mark (12th Jan 2014 5:35pm)
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#849974 - 13th Jan 2014 6:52pm Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
ambersmum Online   content
Newbeee

Registered: 8th Jan 2014
Posts: 19
Loc: wallasey
always use cash at that garage, been done myself or head of to Tescos cheaper there anyway smile

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#851641 - 19th Jan 2014 11:14am Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
Clever1 Offline
Newbeee

Registered: 20th Oct 2012
Posts: 26
Loc: Birkenhead
Happened to me 3 times, not at this store, now pay cash for everything, let them have the headache of carrying large amounts of cash.

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#852197 - 21st Jan 2014 12:44pm Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
Mummy78 Offline
Beginner

Registered: 25th Jun 2013
Posts: 7
Loc: Wallasey
Have to agree don't use your cards at this store! I used my card there (both over the till and cash machine) just before Xmas thinking that the problems had been sorted years ago and the next day the bank contacted me to say that someone had tried to use my card details to make over £2500 of purchases overnight with Ticketmaster. Fortunately the bank was very switched on and I didn't loose any £'s. Having said that because I didn't suffer any losses the police won't even issue me with a crime reference number...

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#852421 - 22nd Jan 2014 4:17am Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
LiamW Offline
Newbeee

Registered: 14th Jan 2014
Posts: 37
Loc: Wallasey
Why do you need a crime reference number?

Makes me glad I have an Allstar card and never have to use my debit/credit cards in petrol stations.

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#852467 - 22nd Jan 2014 11:19am Re: Ask for a receipt everywhere : Card Payments [Re: Capt_America]
Gibbo Online   content
Forum Addict

Registered: 27th Dec 2010
Posts: 1738
Loc: Oxton
I tend to use the credit card for everything as the dispute process is much easier and more importantly you're not left out of pocket.

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#852481 - 22nd Jan 2014 12:22pm Re: Ask for a receipt everywhere : Card Payments [Re: LiamW]
chriskay Offline
Forum Veteran

Registered: 25th Oct 2007
Posts: 4868
Loc: shropshire
Originally Posted By: LiamW
Why do you need a crime reference number?

There ought to be a crime reference number because a crime has been committed. I assume that, since there wasn't a number, that the police took no action, which I think is wrong.
In the case of this shop, since several people seem to have had problems, why haven't they been stopped?
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