WikiWirral 13yrs online 24/7 365 days a year.
Forum Stats
12131 Members
65 Forums
72374 Topics
975970 Posts
77 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
92 registered (11kendo, 15 invisible), 1492 Guests and 215 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Disgusting surely not legal creamfields noise !!@ 1154
anything with castors 750
Pensby Hotel 439
loud music in new brighton 398
Paying for EU Citizenship (Poll) 379
Wirral Globe 356
Sports Personality Of The Year 319
Cubitts Holland and Hannen 297
PC Repair needed 255
Raspberry Pi in the classroom! 240
New General Forums
Lib/dems rule the day
by JimmyG
10:59 PM
Daft funny joke
by venice
05:54 PM
We dont learn much.
by venice
1st Dec 2016 9:22pm
Freegle
by venice
1st Dec 2016 6:36pm
New Wirral History
HMT Lancastria
by granny
11:38 PM
Cubitts Holland and Hannen
by fish5133
27th Nov 2016 5:38pm
Fire station
by chris7777
22nd Nov 2016 12:24pm
Buy a house in Greasby for 12s a week - in 1935
by yoller
6th Oct 2016 6:56pm
North end bidston
by BennyBoy
27th Jun 2015 6:06pm
Forum Tips
Photo Gallery Forums
fireworks on the Mersey last night
Hadlow train station
Topic Replies
Raspberry Pi in the classroom!
by diggingdeeper
12:45 AM
HMT Lancastria
by granny
11:38 PM
Wirral Globe
by Excoriator
11:02 PM
What are you currently reading?
by RUDEBOX
10:30 PM
Paying for EU Citizenship (Poll)
by diggingdeeper
10:19 PM
live webcam from africa, a must see
by granny
10:17 PM
Disgusting surely not legal creamfields noise !!@
by RUDEBOX
09:56 PM
Sports Personality Of The Year
by keef666
09:18 PM
anything with castors
by dustymclean
07:14 PM
December
M Tu W Th F Sa Su
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
Recent Posts : What's On ?
Wirral TUC Meeting re Update on Wallasey CLP Suspe
by RUDEBOX
30th Nov 2016 9:16pm
World Aids Day Event 2016. Liverpool
by RUDEBOX
30th Nov 2016 9:05pm
Topic Options
Rate This Topic
#845426 - 23rd Dec 2013 3:54pm SKY 'on demand' wont connect to BT WiFi
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Hi we have just changed broadband package to BT from sky to enable us to get BT Sport, but now our 'ON DEMAND' Box wont connect to the WiFi, i have been in touch with BT who say is SKY's issue and Sky say its BT's, so am at my whits end, Every other component connects to WiFi, some one said its my internet settings but i don't know what to do to change them without messing everything up. Any ides would be so grateful.
Thank you in advance

Top
Digital Wirral : Advertising
Click me for more Information......

* * * WikiWirral - Advertising Forum * * *
Now Advertise with WikiWirral.
WikiWirral stats 35,000 Page Views a Day +500 Search Engines.. Click Me
#845431 - 23rd Dec 2013 4:10pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content
Forum Addict

Registered: 8th Oct 2011
Posts: 1698
Loc: Wallasey
Just a thought,is your router using WPS which Sky's on demand needs? You can get round the on demand problem, if that is the case by connecting by using your router's pin number.On Sky go to services>0>5 and it is clear from there what to do.

Top
#845435 - 23rd Dec 2013 4:40pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Not sure how would i know that???

Top
#845439 - 23rd Dec 2013 5:12pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Hi Salmon,
Right i have checked if my router is on WPS and it is, i have also followed the network settings on my Sky box to connect entered all the details re my security key and it doesn't connect.


Edited by pegsgirl (23rd Dec 2013 5:13pm)

Top
#845440 - 23rd Dec 2013 5:28pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content
Forum Addict

Registered: 8th Oct 2011
Posts: 1698
Loc: Wallasey
Sorry I can't suggest anything else but I am sure somebody on here will. I had the problem with on demand, if I connected it via wps then my laptop, ipad, mobile phone would not connect as none of them have wps facility.Then I connected on demand using the router's pin instead and hey presto everything works perfectly.So what I was suggesting is you don't use wps but if your BT home hub supports wps(?)then it is not that. Good luck sorting it.

Top
#845443 - 23rd Dec 2013 5:52pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
dizdazdoz Offline

Wise One

Registered: 17th Jan 2010
Posts: 866
Loc: Here
Is there a button you can press on your hub? Normally if you press that and the one on the on demand box within 30 seconds they should connect.

Could be a WPS button sure someone with more tech knowledge will know


Edited by dizdazdoz (23rd Dec 2013 5:57pm)

Top
#845529 - 23rd Dec 2013 11:37pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Lando Offline

Wise One

Registered: 10th Jul 2011
Posts: 801
Loc: Wirral
Hold the reset button on the bt router for 30 secs,

And connect it with the password not the WPS button,

Trust me , I work for sky

BT routers are the issue
_________________________
"Take It Easy!"

Top
#845538 - 24th Dec 2013 7:50am Re: SKY 'on demand' wont connect to BT WiFi [Re: Lando]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Thanks Lando. I have done that think i have tried everything now.
Just so frustrating. I have rang BT and SKY both blame each other. I should never of changed services.


Edited by pegsgirl (24th Dec 2013 7:50am)

Top
#845575 - 24th Dec 2013 9:26am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content
Forum Addict

Registered: 8th Oct 2011
Posts: 1698
Loc: Wallasey
Have you tried reinstalling on demand from scratch? That's what I did a few times before I succeeded with using the pin number from the router, not WPS.Here are the instructions if you don't have the little box that it came in.

http://help.sky.com/tv/using-on-demand/set-up-on-demand

Top
#845602 - 24th Dec 2013 10:31am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Hi everyone i have tried every suggestion that you have all posted. Think Im going to have to get someone out to look at it. The strongest wifi connection it detects on the TV is not even my router number. So as a last resort Im going to ask my neighbour if its his to 'borrow' his passkey and see if it connects . If this doesn't work Im going to chuck it!!!!! LOL Thank you all

Top
#845606 - 24th Dec 2013 10:51am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content
Forum Addict

Registered: 8th Oct 2011
Posts: 1698
Loc: Wallasey
I know that feeling, I spent so long on the phone to Sky trying to get it sorted and told them I had chucked it, they were unconcerned. A week or so later I tried again and it went ok. They say the router must be clear of any radiators, wiring,general obstructions.To be honest I an not sure on demand is worth having anyway.

Top
#845614 - 24th Dec 2013 11:02am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
You won't believe it. I have just borrowed next doors on demand box as he has built in WiFi sky box and it worked 1st time!! So a demented pegsgirl is happy. However still gonna blame sky as need to blame someone. Thank you all and a merry Christmas.

Top
#845630 - 24th Dec 2013 11:35am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content
Forum Addict

Registered: 8th Oct 2011
Posts: 1698
Loc: Wallasey
Great News, enjoy the pleasures of on demand.
Happy Christmas.

Top
#846325 - 29th Dec 2013 10:46am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Lando Offline

Wise One

Registered: 10th Jul 2011
Posts: 801
Loc: Wirral
Be nice on the phone, you never know, remember it could of been damaged in the post
_________________________
"Take It Easy!"

Top
#846326 - 29th Dec 2013 10:47am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Lando Offline

Wise One

Registered: 10th Jul 2011
Posts: 801
Loc: Wirral
Is his a mini connector or the one with a supplied power lead?
_________________________
"Take It Easy!"

Top

Moderator:  Mark 
Random Wirral Images

Click to View Topic.
Newest Topics
HMT Lancastria
by granny
11:38 PM
Wirral Globe
by locomotive
1st Dec 2016 6:25pm
54 plate renault clio 3rd brake light
by Mike72
1st Dec 2016 12:52pm
Raspberry Pi in the classroom!
by FelixCowden
30th Nov 2016 9:27pm
Wirral TUC Meeting re Update on Wallasey CLP Suspe
by RUDEBOX
30th Nov 2016 9:16pm
For Sale & Free
Steam Train Money Box/Ornaments
by Tranquil
1st Dec 2016 11:32am
Childs LFC Bike 5 - 8 Yr old
by Pete_M
1st Dec 2016 1:10am
Cat related Collectables
by Tranquil
29th Nov 2016 4:48pm
original xbox
by vw_kyle
27th Nov 2016 8:17pm
anything with castors
by lincle
27th Nov 2016 4:06pm
Featured Member
Registered: 18th Sep 2013
Posts: 313
Newest Members
uptonvillage, NobbyHunt, sam1512, ant72, benjamin17
12131 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Wirral Globe
by locomotive
1st Dec 2016 6:25pm
Wirral TUC Meeting re Update on Wallasey CLP Suspe
by RUDEBOX
30th Nov 2016 9:16pm
World Aids Day Event 2016. Liverpool
by RUDEBOX
30th Nov 2016 9:05pm
A job. Company not named.
by venice
30th Nov 2016 6:30pm
Santa's Grotto at Tam O'Shanter 11th Dec.
by Greenwood
29th Nov 2016 1:44pm
News : New Topics
Pensby Hotel
by granny
29th Nov 2016 6:39pm
Paul Nuttall Elected UKIP leader
by granny
28th Nov 2016 12:03pm
Disgusting surely not legal creamfields noise !!@
by svenlock68
27th Nov 2016 8:25am
Paying for EU Citizenship (Poll)
by diggingdeeper
26th Nov 2016 12:35pm
Footballers--Abused
by fish5133
25th Nov 2016 3:46pm
New Enthusiast Forums
54 plate renault clio 3rd brake light
by Mike72
1st Dec 2016 12:52pm
Raspberry Pi in the classroom!
by FelixCowden
30th Nov 2016 9:27pm
crop loss & water rationing in Dominican Republic
by FelixCowden
30th Nov 2016 8:46pm
PC Repair needed
by TudorBlue
29th Nov 2016 2:54pm
Sports Personality Of The Year
by fish5133
29th Nov 2016 12:32am
(Views 24hrs)Trending Newest Topics
Daft funny joke 24
HMT Lancastria 17
Lib/dems rule the day 6
Wirral Sunrise Sunset
Sunrise Sat 8:09am
Sunset Sat 3:55pm
Local Time Sat 6:50am
WikiWirral Can . . . .
Advertising Click me
To Advertise with
Wikiwirral Click Me