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#840502 - 30th Nov 2013 12:18pm Windows XP Help Please
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Got a problem with a pc running XP, it's got a Fresh clean version of XP Home installed.

I was planning on never using it on the internet, as its only going to be used to run a power point presentation.

However I need to update office 2003, now here is my problem,

When running Microsoft update I get an error code: Ox8024D007

I have tried running the Microsoft fix it tool, No joy
I have reset internet explorer, No Joy

I don't want to go down the route of another install of xp, as i don't see how this will solve it, as it's a fresh clean install any way, and also because I don't have office 2003 pro to go back on it.

Any ideas?
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#840528 - 30th Nov 2013 12:58pm Re: Windows XP Help Please [Re: Willo_]
rainman Offline
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Registered: 27th Jun 2013
Posts: 111
Loc: Wirral
try this link mate .. and download the repair tool

http://www.wiki-errors.com/wiki-errors.php?wiki=0x8024D007

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#840529 - 30th Nov 2013 1:00pm Re: Windows XP Help Please [Re: Willo_]
rainman Offline
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Registered: 27th Jun 2013
Posts: 111
Loc: Wirral
I get an error code: Ox8024D007

you mean

I get an error code: 0x8024D007

the first digit is the number 0 not the capital O ?

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#840530 - 30th Nov 2013 1:05pm Re: Windows XP Help Please [Re: rainman]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Originally Posted By: rainman
I get an error code: Ox8024D007

you mean

I get an error code: 0x8024D007

the first digit is the number 0 not the capital O ?
Nothing better to do. Crammer police are you?


Edited by Willo_ (30th Nov 2013 1:06pm)
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#840531 - 30th Nov 2013 1:07pm Re: Windows XP Help Please [Re: rainman]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Originally Posted By: rainman
try this link mate .. and download the repair tool

http://www.wiki-errors.com/wiki-errors.php?wiki=0x8024D007
I have tried running the Microsoft fix it tool, No joy
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#840535 - 30th Nov 2013 1:45pm Re: Windows XP Help Please [Re: Willo_]
TheDr Offline
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Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
If the FixIt (Windows Update Agent) doesn't work then download IE8 to a USB pen, install that, then go to Automatic Updates, install the first set, then go back to normal updates and that should clear it for you.

It "can" be a pain where you have install Service Packs separately etc, but let me know how you get on and I'll let you know.

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#840536 - 30th Nov 2013 2:00pm Re: Windows XP Help Please [Re: TheDr]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
ie 8 is installed, its been on update page searching for updates for 45 mins now
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#840540 - 30th Nov 2013 2:23pm Re: Windows XP Help Please [Re: Willo_]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
now 2:16pm and still searching, cpu usage at 100% pc wont do more than one thing at once, its crying out for ram i think

Memory:DDR PC2700, DDR PC3200
Memory Type: DDR PC2700, DDR PC3200, DDR (non-ECC)
Maximum Memory: 2GB
Currently Installed Memory: 512MB
Total Memory Slots: 2
Available Memory Slots: 0

480 ram as graphics card is using some.

i just want it to run power point, but so slow, when i have finished typeing i can see words appearing on screen even after i have finished typeing, thats how slow it is
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#840541 - 30th Nov 2013 2:29pm Re: Windows XP Help Please [Re: rainman]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21001
Loc: Wirral
Originally Posted By: rainman
I get an error code: Ox8024D007

you mean

I get an error code: 0x8024D007

the first digit is the number 0 not the capital O ?

0x = hexadecimal smile

When searching for a result there is a huge difference between a Letter and a Number wink

What Service pack is XP Running ?
Download sp2, sp3
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#840542 - 30th Nov 2013 2:30pm Re: Windows XP Help Please [Re: Willo_]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
service pack 3 there is no option to uninstall service pack 3.

Also I would try another fresh install but i dont have office 2003 to put back on it, as my disk has file missing.

And it wont let me do fresh install, as when i try to boot from cd, my keyboard does not work untill pc is booted up, so i cant press a key to boot from cd


Edited by Willo_ (30th Nov 2013 2:35pm)
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#840546 - 30th Nov 2013 2:40pm Re: Windows XP Help Please [Re: Willo_]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21001
Loc: Wirral
Get a ps2 Keybaord.

Sometimes in the Bios Settings you can enable USB Keyboards for Booting up.

Modern BIOS allow by default. But it wasn't always that way smile
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#840548 - 30th Nov 2013 2:41pm Re: Windows XP Help Please [Re: Willo_]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21001
Loc: Wirral
Also I would try another fresh install but i dont have office 2003 to put back on it, as my disk has file missing.

Try cleaning the Disk.
Ive seen similar problems resolved this way.
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#840549 - 30th Nov 2013 2:42pm Re: Windows XP Help Please [Re: Mark]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
Its still searching for updates at the moment, am going to give it until 3pm, and if its still searching, I have found a new home for it, at the bottom of the wheelie bin.
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#840559 - 30th Nov 2013 2:56pm Re: Windows XP Help Please [Re: Willo_]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
It's now at it's final resting place.
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#840561 - 30th Nov 2013 2:58pm Re: Windows XP Help Please [Re: Willo_]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21001
Loc: Wirral
512mb Ram should be ok with XP

If you have installed 3p and you only want to run run power point.

Office only Install Power Point.
No Need for you do do any updates from MS.
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