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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
Hi all
for the last week or so I have been having a lot of trouble making and receiving calls, mostly when I'm at home. I will sometimes get a text saying I have a missed call and my phone has been next to me and not rung. When I try to make a call it just disconnects within a second or two. I send texts and sometimes they get there straight away, sometimes in a few hours and some times not at all. I cant even ring 150 to report it !!
I'm on Orange btw
TheMrs
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Joined: Jan 2012
Posts: 154
Enthusiast
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Enthusiast
Joined: Jan 2012
Posts: 154 |
I was about to ask Do you live in Seacombe by any chance until i seen that is where you are.
Ive been having the same problem, 52 attempts it took me to ring 150. Ridiculous!!
Finally found out that there is a fault with the mast that is located on top of the bingo in borough road.
All they said was that they are aware of it but could not tell me when it will be fixed!!!
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
Ah that explains why its worse at home then !! Think I'm still gonna go the orange shop at the weekend and complain. Not much point in paying a contract if I cant use the bloody thing at home !! Thanks for the explanation  TheMrs
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Joined: Jan 2012
Posts: 154
Enthusiast
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Enthusiast
Joined: Jan 2012
Posts: 154 |
I complained, his response was that they do not guarantee a service!!
Orange were suppose to ring me back last night with more information, suprise suprise i got no phone call.
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Joined: Jan 2012
Posts: 154
Enthusiast
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Enthusiast
Joined: Jan 2012
Posts: 154 |
Just got off the phone to orange now, apparently the issue has been fixed. there ringing me tomorrow to check and if not need to reset something they said.
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Joined: Aug 2008
Posts: 19,446
Wiki Master
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Wiki Master
Joined: Aug 2008
Posts: 19,446 |
I'm in Seacombe and on T-mobile. I can recieve/ make calls but cannot send texts 
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
HHmm curiouser and curiouser  well mines still not flippin working so they can't have fixed it very well ! Let me know if you here anything else please TheMrs
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Joined: Oct 2013
Posts: 1,630
Forum Addict
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Forum Addict
Joined: Oct 2013
Posts: 1,630 |
set your Mobile data network to just use 2G and not 3G. let me know if it works
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Joined: Jan 2012
Posts: 154
Enthusiast
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Enthusiast
Joined: Jan 2012
Posts: 154 |
Well according to orange the problem has been sorted.
My phone worked fine today too.
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