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#793820 - 14th May 2013 7:06am Suitcase damaged at Manchester airport
Nomad Offline

Smartchild

Registered: 12th Apr 2010
Posts: 464
Loc: Southern Europe
Just got back from working away

As I collected my suitcase I noticed it had a large crack in it

So I marched over to the baggage office expecting to have a major tantrum with them

They looked at the case, asked for a few details, then got a similar replacement out of a storeroom, I signed a form accepting this as a final settlement and off I went with new suitcase in tow.

Totally hassle free, so I say thanks to the people at the airport

Nomad
_________________________
" Per Ardua ad Astra"


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#793825 - 14th May 2013 7:34am Re: Suitcase damaged at Manchester airport [Re: Nomad]
Tatey Offline
Forum Addict

Registered: 14th Apr 2009
Posts: 1412
Loc: New Brighton
Nomad. Can't complain about that kind of service!

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#793997 - 14th May 2013 7:57pm Re: Suitcase damaged at Manchester airport [Re: Nomad]
j_demo Offline
Forum Addict

Registered: 4th Nov 2011
Posts: 1828
Loc: Wallasey/New Brighton
top quality service, can't complain!

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#794071 - 15th May 2013 1:50am Re: Suitcase damaged at Manchester airport [Re: Nomad]
Elizabeth Offline
Veteran

Registered: 28th Jul 2011
Posts: 718
Loc: Prenton, Wirral
They were really good when my luggage failed to arrive one time. They delivered it to the place I was staying within about 8 hours smile

It's weird when you're expecting a big major hassle from them and they couldn't be more helpful, it sort of knocks you off guard a bit !

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