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Joined: Jul 2012
Posts: 2,518
Forum Master
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OP
Forum Master
Joined: Jul 2012
Posts: 2,518 |
Back in October last year, I added business insurance on to my policy, they took extra payment via debit card over phone, I got my new certificate stating
( Use for social, domestic and pleasure purposes and by the policy holder in connection with his/her business or profession)
Yesterday I phoned up to change my car, they asked me my job, I told them, they stated we do not cover delivery drivers.
So since October I have been doing deliveries, and if I had of been stopped by police they would of took my car and I would of got points.
They took extra payment from me to add business insurance on for deliveries, but now 7 months later they say I am not covered for deliveries.
Do they have to give me my extra payment I made and the extra cost of monthly payments i have been making back to me.
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Joined: Jun 2012
Posts: 6,647
Wiki Guide
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Wiki Guide
Joined: Jun 2012
Posts: 6,647 |
Surely the proof of extra payment and certificate proof should be enough evidence to cover you ..
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Joined: Jun 2009
Posts: 311
Old Hand
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Old Hand
Joined: Jun 2009
Posts: 311 |
Did you state your business was that of 'delivery driver' when you added to your policy in October, the crux of the matter might lie there  Was all this done over the phone, did your new policy explain the exemption of 'delivery drivers'. Go back to the insurance company and ask more questions.
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Joined: Jul 2012
Posts: 2,518
Forum Master
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OP
Forum Master
Joined: Jul 2012
Posts: 2,518 |
They have just phoned me, they have listened to the tape recording of call in October, they state yes i did tell them i was doing deliverys, and its them at fault, just waiting for call back to confirm what they now intend to do.
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Joined: Jun 2009
Posts: 311
Old Hand
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Old Hand
Joined: Jun 2009
Posts: 311 |
excellent result 
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Joined: Jun 2012
Posts: 6,647
Wiki Guide
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Wiki Guide
Joined: Jun 2012
Posts: 6,647 |
ALL,S WELL THAT ENDS WELL......
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Joined: Jul 2011
Posts: 1,390
Forum Addict
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Forum Addict
Joined: Jul 2011
Posts: 1,390 |
Pleased to hear that things were in order for your BC but it could have been difficult if anything had happened and you needed to claim. Do let us know what they come back with.
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Click to View Topic.
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Posts: 1,315
Joined: May 2011
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