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#781527 - 29th Mar 2013 6:42pm email off paypal saying one off payment sent!!
pokerchamp Offline
Wise One

Registered: 29th Aug 2011
Posts: 820
Loc: wallasey
hi i wonder if anybody on here can help,yesterday i had an email off paypal (or so i thought)saying thanks for my 1 off payment of £96 to skype,my daughter is on skype but its free!!so i was fuming at this and got on the phone to my mrs to investigate this a little further,she looked on paypal and nothing was mentioned about this transaction and neither was there on skype!however on the email i recieved it said if i belive it to be fraudgulent activity click on the link provided as to which i did!!now on the computer i clicked the link on it will no longer let me sign into my paypal but i can on any other computer in the house??any ideas whats going on anybody and what should i do?thanks.

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#781533 - 29th Mar 2013 6:49pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
ZipperClub Offline
Wiki Addict

Registered: 2nd Dec 2012
Posts: 7253
Loc: Our House In Our Road
I`d log in on one of the other computers and change my password and also then ring paypal or email them at least.
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#781534 - 29th Mar 2013 6:49pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
kamikazi Offline
Smartchild

Registered: 12th Jul 2010
Posts: 493
Loc: Wallasey
Sounds like it could be a phishing scam, if it is they will be hoping for you to click through and enter personal details.

I would contact Paypal, in the interim, change your password to the account as a minimum precaution.

K

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#781538 - 29th Mar 2013 6:52pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
ZipperClub Offline
Wiki Addict

Registered: 2nd Dec 2012
Posts: 7253
Loc: Our House In Our Road
if you hover over the link in the email, just above "Start" on the bottom left of your screen, it will show you the true address link to where it is going to go.
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#781545 - 29th Mar 2013 7:00pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
pokerchamp Offline
Wise One

Registered: 29th Aug 2011
Posts: 820
Loc: wallasey
ive tried to change my password but i have to put my bank details in to verify its me so ive been a bit cautious about doing this!!

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#781551 - 29th Mar 2013 7:03pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
ZipperClub Offline
Wiki Addict

Registered: 2nd Dec 2012
Posts: 7253
Loc: Our House In Our Road
get in touch with Paypal,dont enter your bank details.
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#781556 - 29th Mar 2013 7:11pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
pokerchamp Offline
Wise One

Registered: 29th Aug 2011
Posts: 820
Loc: wallasey
i will,thanks.

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#781558 - 29th Mar 2013 7:11pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
ZipperClub Offline
Wiki Addict

Registered: 2nd Dec 2012
Posts: 7253
Loc: Our House In Our Road
Go to paypal.com, goto help, look for contact us, type in "how to change password", without the quotes. they give you a one off password valid for 60 minutes
0845 4011 050
PayPal Customer Service opening times are from Monday-Friday 8am-10pm, Saturday 8am-9pm or Sunday 9am-9pm.
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#781559 - 29th Mar 2013 7:16pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
pokerchamp Offline
Wise One

Registered: 29th Aug 2011
Posts: 820
Loc: wallasey
thanks.

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#781571 - 29th Mar 2013 7:40pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
ChrisJ Offline

Enthusiast

Registered: 22nd May 2011
Posts: 119
Loc: Chester
I received a similar E-Mail last week thought it was funny as I don't use skype.

So I righted clicked the url paypal.co.uk/helpcenter/open_dispute your meant to click to launch a dispute and viewed the source code (taken off the HTTP WWW piece)

But it's bogus url that leads you to
arbocatalogussbcm.prelive.nl

It'a well known scam
http://www.securityitrust.com/you-sent-a-payment-of-39-00-gbp-to-skype-salesskype-com-id-54317/

http://phishtrackers.com/xzclf/1/posts/1...t_to_Skype.html
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#781573 - 29th Mar 2013 7:44pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
pokerchamp Offline
Wise One

Registered: 29th Aug 2011
Posts: 820
Loc: wallasey
so after you clicked what happened?did you get in touch with paypal?since ive done that i cannot log into paypal you see!!tried to phone them but offices are now closed until monday or tuesday!!

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#781574 - 29th Mar 2013 7:52pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
spgb1a Offline
Enthusiast

Registered: 9th Mar 2009
Posts: 100
Loc: Hoylake
Hi

forward the email also to spoof@paypal.com, then just delete it.
they will sort it once they recieved it but make sure you send it to them then delete.

Hope this helps.

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#781602 - 29th Mar 2013 9:13pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21011
Loc: Wirral
Pay pal are really helpful so dont worry about contacting them.

Do Not enter any bank details.
As its been mentioned its a scam.
You also have upto 60 days to recall the payment, which is valid as you have not used Skype as a service.

Also mentioned if your using a email program you can hover over the link and you will see an address not by PayPal.

It will work out.
Just update any passwords you have in place.

TIP : get to pay pal buy typing in the address manually not via a link.

Let us know how it turns out.
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#781621 - 29th Mar 2013 9:50pm Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
ianyam Offline
Smartchild

Registered: 3rd Sep 2011
Posts: 416
Loc: Wallasey
Hi. you said the computer that you clicked the link on will no longer let you sign into Paypal but on the other computers in your house Paypal will let you sign into your account, it sounds like something has installed to the said 1st computer, do a system restore on the said computer to an earlier time/date before you clicked the said link then try signing back into Paypal.

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#781647 - 30th Mar 2013 12:43am Re: email off paypal saying one off payment sent!! [Re: pokerchamp]
pokerchamp Offline
Wise One

Registered: 29th Aug 2011
Posts: 820
Loc: wallasey
thanks i will try that.

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