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#781386 - 29th Mar 2013 9:59am windows 7 64 bit Tosiba laptop
rossie Offline
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Registered: 7th Oct 2011
Posts: 263
Loc: moreton
Windows crashed so I used Windows 7 home premium 32 bit to reinstall. The original O.S was windows 7 64 bit home premium.Unfortunately I am now getting a message saying that my licence is invalid and I cannot get on to internet.
Any advice much appreciated.
Many thanks

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#781388 - 29th Mar 2013 10:07am Re: windows 7 64 bit Tosiba laptop [Re: rossie]
Willo_ Offline
Forum Master

Registered: 5th Jul 2012
Posts: 2518
Loc: Merseyside
You can use the same product key for 32 bit and 64 bit.

Where did you get your product key from?
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#781391 - 29th Mar 2013 10:24am Re: windows 7 64 bit Tosiba laptop [Re: rossie]
rossie Offline
Addict

Registered: 7th Oct 2011
Posts: 263
Loc: moreton
Thanks Burger I got product key off back of laptop so I know it is ok

thanks for interest

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#781394 - 29th Mar 2013 10:53am Re: windows 7 64 bit Tosiba laptop [Re: rossie]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 20958
Loc: Wirral
Try rebooting several times.
If you can do a windows update and reboot again.

Have seen something simular when 7 was new.

Failing that try the reinstall again.
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#781437 - 29th Mar 2013 2:27pm Re: windows 7 64 bit Tosiba laptop [Re: rossie]
TheComputerLab Offline
Forum Addict

Registered: 18th May 2011
Posts: 1207
Loc: Wallasey
Is the disc that you have used to install windows retail or oem? Product keys are different for each. U need oem.

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#781445 - 29th Mar 2013 2:55pm Re: windows 7 64 bit Tosiba laptop [Re: rossie]
TheEpicSponge Offline
Newbeee

Registered: 1st Jan 2013
Posts: 48
Loc: Wallasey
Some OEM keys are only valid for the version shipped with the laptop.

At work yesterday, we had a 7 x86 machine that the customer had tried to install 7 x64 on. Naturally the problem was a 'non genuine' message.

A fresh install of x86 and the key validated without any issues.

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#781448 - 29th Mar 2013 3:26pm Re: windows 7 64 bit Tosiba laptop [Re: rossie]
Blueskier Offline
Enthusiast

Registered: 22nd Mar 2013
Posts: 194
Loc: Wallasey
Where is your original 64 bit disc to reinstall. I have had similar experiences when reinstalling off genuine disc. Activated by phone through the Microsoft product activation phone line. Relatively simple process.

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#781499 - 29th Mar 2013 5:53pm Re: windows 7 64 bit Tosiba laptop [Re: rossie]
rossie Offline
Addict

Registered: 7th Oct 2011
Posts: 263
Loc: moreton
Many thanks for all replies most grateful.The windows os was preloaded and I did not do a back-up (will I never learn)
I did ring microsoft yesterday but they insisted the product code was not valid but I will ring again.
Thanks to everybody.

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#781562 - 29th Mar 2013 7:23pm Re: windows 7 64 bit Tosiba laptop [Re: rossie]
TheComputerLab Offline
Forum Addict

Registered: 18th May 2011
Posts: 1207
Loc: Wallasey
ANY oem disc (same version) will work,dell, toshiba, IBM etc.

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#781782 - 30th Mar 2013 1:41pm Re: windows 7 64 bit Tosiba laptop [Re: rossie]
txt3rob Offline
Old Hand

Registered: 16th Mar 2004
Posts: 308
Loc: Irby
http://msft.digitalrivercontent.net/win/X17-24208.iso - legit download of Windows 7 Home 64bit

just enter product key and sorted

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