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#775830 - 11th Mar 2013 3:11am Which phone / internet provider to use?
Elizabeth Offline
Veteran

Registered: 28th Jul 2011
Posts: 718
Loc: Prenton, Wirral
Will be returning to Wirral very soon (Yay am so happy ) Anyway, we're trying to work out which provider of phone & broadband is the best.
We'll be living in CH43 area and we know nothing about any of them at all having been in USA for 17 years.
We won't be playing any video games, it'll just be used for the likes of youtube, facebook, emailing, skype etc.

From what I can tell, most of the providers BT, Virgin, Talk Talk are similar in price but which ones are better than the others?
Checking the post code on their websites it seems we are not in a fibre optic zone, and this appears to limit the speed connection.
Please does anyone have suggestions which one to use, I am so effing confused with the whole thing


Edited by Elizabeth (11th Mar 2013 3:12am)

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#775833 - 11th Mar 2013 7:29am Re: Which phone / internet provider to use? [Re: Elizabeth]
Tatey Online   Reading
Forum Addict

Registered: 14th Apr 2009
Posts: 1412
Loc: New Brighton
BT works for me. Sky for TV. O2 for mobile.

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#775856 - 11th Mar 2013 9:27am Re: Which phone / internet provider to use? [Re: Elizabeth]
Santos Offline
Old Hand

Registered: 5th Jul 2012
Posts: 329
Loc: Wirral
Agree BT for Broadband cause they own the exchanges and faults are fixed quick, Sky for TV, maybe but there are better deals and Pay as you Go for mobile for me.

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#775902 - 11th Mar 2013 1:18pm Re: Which phone / internet provider to use? [Re: Santos]
Liverpooltiger Offline
Member

Registered: 17th Feb 2011
Posts: 64
Loc: Bebington
I'm in CH42 & just changed to Virgin from BT & couldn't be more pleased. I was never getting more than 8Mbps down the phone line from BT & it "dropped" all the time but I changed to Virgin's 120Mbps fibre optic on their 50% off current deal & have never got less than 82Mbps smile
Another factor was that BT weren't going to install Infinity Fibre Optic until next year so it became a bit of a "no brainier"
Oh & it's cheaper per month too.....

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#775905 - 11th Mar 2013 1:41pm Re: Which phone / internet provider to use? [Re: Liverpooltiger]
goodoldphil Offline
Addict

Registered: 7th Sep 2010
Posts: 228
Loc: Eastham
I was going to recommend Virgin Media but Liverpool Tiger has said it all for me, having said that I would say that the average user has no need of the superfast speeds he mentions and could manage extremely well on the basic package which is around 20Mpbs. Welcome back to Wirral. smile

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#775975 - 11th Mar 2013 4:48pm Re: Which phone / internet provider to use? [Re: Elizabeth]
AX_125 Offline

Forum Guardian

Registered: 10th Nov 2003
Posts: 3793
Loc: Home
I would highly recommend against BT Broadband, when it works it is ok, but if you have a problem they are an absolute nightmare.

O2 for me was excellent, second to none customer service and the broadband connection was far superior to BT and Sky. Unfortunately they are due to be taken over by sky at the end of the year frown

I have plusnet in work and it is pretty reliable
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#775977 - 11th Mar 2013 4:55pm Re: Which phone / internet provider to use? [Re: Elizabeth]
beehive Offline
Smartchild

Registered: 3rd Aug 2012
Posts: 445
Loc: merseyside
Been with them all. And vrigin is by far the best for speed price and service. Bt and sky rip you off, and talk talk is just crap full stop.
Best of luck on your return to the Wirral.

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#776098 - 11th Mar 2013 11:18pm Re: Which phone / internet provider to use? [Re: Elizabeth]
Simonxxxx Offline
Beginner

Registered: 11th Mar 2013
Posts: 4
Loc: Birkenhead
Virgin has been my supplier for years, good service, cheaper than sky and far faster for broadband (80mgb + regularly, my friends on BT are so envious hehehe you know who you are), plus if you want TV, broadband and phone they have some good combi offers.

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#776101 - 11th Mar 2013 11:30pm Re: Which phone / internet provider to use? [Re: Elizabeth]
Elizabeth Offline
Veteran

Registered: 28th Jul 2011
Posts: 718
Loc: Prenton, Wirral
Thanks for all your answers smile

It's amazing how much all this has changed since 1996 when we left UK. We hadn't even really heard of the internet and certainly didn't own a computer at home. There was just two phone suppliers, BT or Mercury (whatever happened to them?) and the telly had just 4 channels through the aerial.

I feel like a foreigner coming back to my own country !

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