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#769942 - 19th Feb 2013 2:10pm The item is ineligible for PayPal Buyer Protection
Mark Offline


Wiki Master

Registered: 9th Nov 2003
Posts: 21011
Loc: Wirral
This is more common than i thought.

After buying some software on line it showed a bug, after a discussion with the company i decided to ask for a refund, as the software was no longer behaving as intended. This would have been ok if it was not for there get out terms and conditions.


Its not a big read but worth being aware of that Pay Pal Protection does not cover a lot of items Software (Digital) or Motor cars etc. . .

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Pay Pal Terms Click Me

The Frustration is that when purchasing the Software on line i was told that it was covered by paypal protection. But obviously not.
Ive decided to continue to use the software with the bug as i cant see the way out costing less than the software of £50.

Just a warning to you guys smile
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#770160 - 20th Feb 2013 12:04am Re: The item is ineligible for PayPal Buyer Protection [Re: Mark]
Zimmer Offline
Newbeee

Registered: 1st Mar 2009
Posts: 45
Loc: Birkenhead
What software, whats the bug?

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#770192 - 20th Feb 2013 8:35am Re: The item is ineligible for PayPal Buyer Protection [Re: Mark]
Mark Offline


Wiki Master

Registered: 9th Nov 2003
Posts: 21011
Loc: Wirral
Remote desktop software.
It behaved like i was behind glass. Under certain circumstances.

I have a work around but its not great.
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#770253 - 20th Feb 2013 12:15pm Re: The item is ineligible for PayPal Buyer Protection [Re: Mark]
Zimmer Offline
Newbeee

Registered: 1st Mar 2009
Posts: 45
Loc: Birkenhead
Have you tried Logmein ?

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#770267 - 20th Feb 2013 1:35pm Re: The item is ineligible for PayPal Buyer Protection [Re: Zimmer]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
Originally Posted By: Zimmer
Have you tried Logmein ?


I use that for remote access on the shop computers, you can use it from the iPhone/iPad as well as other PC's.

A few family have it on their computers as well, much easier to fix when all they have to do is leave it connected and I can work during the night.

There are a lot of versions, I also use the commercial one which businesses prefer so you don't have always access to their computers.

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