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#763047 - 31st Jan 2013 5:46pm S.M.A.R.T. Status bad
Finney Offline
Smartchild

Registered: 22nd Feb 2012
Posts: 412
Loc: here & there....
HELP.....My son has got a custom built pc for his gaming, when he came home from school today and switched it on it would not boot up properly with thelast message on his screen reading

3rd slave...Hard Disk. S.M.A.R.T. Status bad, Back up and replace
Press DEL to resume

He tells me it has a 1TB SATA Hard Drive

Any advice please guys


Edited by Mark (31st Jan 2013 6:32pm)
Edit Reason: re-named

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#763051 - 31st Jan 2013 5:54pm Re: S.M.A.R.T. Status bad [Re: Finney]
Jtaylor Offline
Newbeee

Registered: 22nd Jan 2013
Posts: 30
Loc: Wallasey
Your system is telling you that the hard drive is getting ready to fail. And you need to backup the data on it and replace the drive.

Ignore the warning at your peril.
Pretty much sums it up --- the HDD is reporting that it is about to die so you need to backup your data and replace it !

Really isn't much that you can do --- HDD's are made up of materials that eventually deteriorate due to usage and eventually they get to a point that the magnetic disks can no longer keep the data intact perfectly and start to have errors in various spots (though too much Heat inside the system, Dust build up on the HDD, inconsistent Power due to either the local electric company or your PSU, etc. etc. can cause failure to occur more rapidly) and while the newer drives have gotten better at redirecting the data to a good portion of the disk eventually it gets bad enough that the drive will fail to perform within the specifications set by the manufacturer and it will begin to fail the SMART checks and give you the error you are getting. How old is the HDD ? If it is still under warranty you can get it replaced by the manufacturer but will still need to get any info you need off of it before sending it in for replacement (If it is not then it has probably just reached it's useable life span and is time to replace it anyway.

At least it has given you some warning and time to get any vital info backed up instead of just failing (which happens at times as well)

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#763052 - 31st Jan 2013 6:00pm Re: S.M.A.R.T. Status bad [Re: Finney]
Finney Offline
Smartchild

Registered: 22nd Feb 2012
Posts: 412
Loc: here & there....
Cheeers for that Jtaylor, he has only had it 6 months but has upgraded the RAM and graphics card himself so this would invalidate his guarantee, I think, looks like its a trip to see the Dr tomorrow

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#763060 - 31st Jan 2013 6:21pm Re: S.M.A.R.T. Status bad [Re: Finney]
SilentReader Offline
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Registered: 27th Nov 2008
Posts: 238
Loc: Wallasey
it shouldn't void the warrant on the harddrive it's self most makers either give up to a 5 year warranty, I would just make a back up of the data stored on the drive and contact the place you bought it from and see if they will replace it under the shops own warranty and let them deal with the harddrive maker

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