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#752877 - 26th Dec 2012 1:22pm Takeaway Delays
Katryn Offline
Smartchild

Registered: 11th Jan 2010
Posts: 413
Loc: Birkenhead
Mazin Pizza Old Chester Road, Merseyside

Just a heads up if your using
or ever go to ue this takeaway as we had awful service again last night (werent going to use but nothing else was open)

Hubby ordered a double cheeseburger/ small chips and cheese, 2 cans of 7 up and a 1.5 litre bottle of coke at 9.10pm.
Via Just eat service online.
Anyways 10.30pm no food has arrived so we ring up to be told they were busy and waiting time for food was an hour to hour and half. Fair enough Christmas day they were busy.

Anyways 11pm comes round still no food so we ring back to be told oh yeah its gone out with delivery man.

Takeaway shop by the way is nearby so distance shouldnt of been factor in the lateness of the order arriving.

So hubby rings 11.10pm no answer so we look online for opening times with Just Eat which by now service has closed online.

Hubby rang 11.25pm manages to get through to be told oh yeah delivery man is just round the corner from you.

So hubby decides to walk round to the takeaway.

He gets there and there's people being served food and some waiting and he asks were our order is to be told waiting times were as above an hour to hour and half, hubby points out we ordered our food 9.10pm it.s just gone 2 hours to which guy behind counter says oh yes delivery man has gone out with your order.

So hubby gets home it is now 11.25pm no one has been whilst hubby went out.

11.35pm delivery man comes with our order.

Hubby checks contents of the bag to find they havent given us a bottle of coke as ordered but a can of coke so hubby tells delivery man look even order is messed up, so delivery man fair do's he apologises and says he will bring bottle of coke round.

Whilst delivery man is gone we check the burger to find double cheeseburger isnt right but they give us small cheeseburger.

Anyways food wasnt even hot, the burger was just warm and the small chips and cheese was only just warm and the chips were hard.

The delivery guy did come back with the bottle of coke but needless to say we wont be using this place again.

Check out the reviews on Just Eat.co.uk


Edited by Mark (27th Dec 2012 11:46pm)
Edit Reason: renamed

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#752878 - 26th Dec 2012 1:43pm Re: Takeaway Delays [Re: Katryn]
MerseyMan Offline

Smartchild

Registered: 17th Jan 2008
Posts: 526
Loc: Wallasey
I tried just eat once. waited for nearly two hours and the order was wrong. I wouldn't bother or recommend ordering using just eat to anyone.

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#752883 - 26th Dec 2012 2:03pm Re: Takeaway Delays [Re: Katryn]
j_demo Offline
Forum Addict

Registered: 4th Nov 2011
Posts: 1840
Loc: Wallasey/New Brighton
i often use just-eat for take-away meals and to be honest i find it very good. i can only think of one occasion where things haven't gone to plan and that was when i contracted norovirus from a take-away last week...

but that wasn't anything to do with the service really...

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#752888 - 26th Dec 2012 2:30pm Re: Takeaway Delays [Re: Katryn]
ludwigvan Offline
Forum Addict

Registered: 6th Jan 2010
Posts: 1129
Loc: Middle Earth
Hi Katryn,if the takeaway is so close why didn't you just walk there and get it yourself? Just a thought.

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#752890 - 26th Dec 2012 3:42pm Re: Takeaway Delays [Re: ludwigvan]
Katryn Offline
Smartchild

Registered: 11th Jan 2010
Posts: 413
Loc: Birkenhead
[quote=ludwigvan]Hi Katryn,if the takeaway is so close why didn't you just walk there and get it yourself? Just a thought. [/quote

we usually order from other places but this was only place that was open.

But true yeah if we would of known it would of been this much hassle he would of just called round lol

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#752907 - 26th Dec 2012 5:18pm Re: Takeaway Delays [Re: Katryn]
rover644 Offline
Enthusiast

Registered: 2nd Feb 2011
Posts: 163
Loc: Tranmere
Got a few pizza's from there once. Absolutely no taste at all not sure what cheese was on it but it had no taste.

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#752912 - 26th Dec 2012 5:59pm Re: Takeaway Delays [Re: Katryn]
BARRY72 Offline
Enthusiast

Registered: 7th May 2012
Posts: 129
Loc: rockferry
should of gone to als pizza rockferry he was open on xmas day

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#752947 - 26th Dec 2012 11:23pm Re: Takeaway Delays [Re: Katryn]
Sallybear Offline
Smartchild

Registered: 5th Apr 2009
Posts: 587
Loc: Wirral
Sorry but you ordered food on Xmas day what did you expect? Just eat is fine. I order from Mr Yummies on just eat always comes quick always get free extras.

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#752952 - 27th Dec 2012 1:00am Re: Takeaway Delays [Re: Sallybear]
Lynda Offline
Member

Registered: 18th Jun 2010
Posts: 81
Loc: Rock Ferry
Originally Posted By: Sallybear
Sorry but you ordered food on Xmas day what did you expect? Just eat is fine. I order from Mr Yummies on just eat always comes quick always get free extras.


since when has Mr Yummies been on Just-Eat? Ive been using them for about 3yrs now and never seen them on that site.

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#752959 - 27th Dec 2012 9:46am Re: Takeaway Delays [Re: Sallybear]
Katryn Offline
Smartchild

Registered: 11th Jan 2010
Posts: 413
Loc: Birkenhead
Originally Posted By: Sallybear
Sorry but you ordered food on Xmas day what did you expect? Just eat is fine. I order from Mr Yummies on just eat always comes quick always get free extras.


sorry quoted wrong person.


Edited by Katryn (27th Dec 2012 9:46am)

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#752960 - 27th Dec 2012 9:48am Re: Takeaway Delays [Re: Sallybear]
Katryn Offline
Smartchild

Registered: 11th Jan 2010
Posts: 413
Loc: Birkenhead
Originally Posted By: Sallybear
Sorry but you ordered food on Xmas day what did you expect? Just eat is fine. I order from Mr Yummies on just eat always comes quick always get free extras.


Its the fact he lied and said it was on the way when it wasnt and he was serving people food as hubby entered the shop and his overall attitude towards us wasnt good.

Even the order was wrong by the time we got it, barely warm aswell.

No problems with Just Eat either as we have bought from other takeaways from this site.


Edited by Katryn (27th Dec 2012 9:49am)

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#753013 - 27th Dec 2012 3:33pm Re: Takeaway Delays [Re: Katryn]
gemkat Offline
Beginner

Registered: 27th Sep 2012
Posts: 7
Loc: moreton
beenusing just eat for a few years myself as i work away a lot ive even had pizzas delivered to me in car parks never a problem, i think your issue is with the takeaway not just eat,


and


Edited by Mark (27th Dec 2012 11:41pm)
Edit Reason: personal insults removed

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