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#739373 - 1st Nov 2012 5:34pm freephone Royal Mail
ponytail Offline
Smartchild

Registered: 31st Dec 2008
Posts: 578
Loc: wirral
Post was collected as I was buying a stamp in the Post Office. He was a good 15mins early and thought he would wait for me to come out - more the fool me! Now I need to go and find a post box tomorrow morning as I had vouchers in my letter. I'll also have to buy another stamp to post it first class now.
Anyone got a freephone number for Royal Mail.

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#739382 - 1st Nov 2012 5:55pm Re: freephone Royal Mail [Re: ponytail]
Salmon Offline
Forum Addict

Registered: 8th Oct 2011
Posts: 1718
Loc: Wallasey
You could try this one 0845 6050767, gives you details of your local delivery office and opening time.I am not certain what you want but I am guessing to complain.This website has contact details.
http://www.royalmail.com/customer-service/personal-customers

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#739460 - 1st Nov 2012 8:52pm Re: freephone Royal Mail [Re: ponytail]
Parker Offline
Newbeee

Registered: 17th Oct 2009
Posts: 26
Loc: Bromborough
If you don't want to ring an 0845 number, try www.saynoto0870.com
They list normal landline numbers and sometimes free phone numbers for organisations

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#740376 - 5th Nov 2012 10:28am Re: freephone Royal Mail [Re: Parker]
Helles Offline
Wise One

Registered: 28th May 2010
Posts: 887
Loc: Wirral
They can't empty boxes too early these days. They have an electronic gadget that they have to scan and that times it.

Maybe you were just too late?

The times people used to tell me I was too early yet it was their watches/clocks that were slow.

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#740552 - 5th Nov 2012 8:14pm Re: freephone Royal Mail [Re: ponytail]
ponytail Offline
Smartchild

Registered: 31st Dec 2008
Posts: 578
Loc: wirral
Customer service replied - they thanked me for informing them!!
Seems the collection was scanned and found to be just over 15mins early. Perhaps they should do thier own monitoring.
Anyway, I paid the extra for 1st class and it was delivered the next day.

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#740601 - 5th Nov 2012 10:38pm Re: freephone Royal Mail [Re: ponytail]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 19082
Loc: Bob Land
Any compo/reimbursement?
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