WikiWirral Online with you since 2003, fantastic.
Forum Statistics
Forums65
Topics76,352
Posts1,033,281
Members14,560
Most Online16,551
Feb 2nd, 2024
Who's Online Now
7 members (3 invisible), 8,245 guests, and 440 robots.
Key: Admin, Global Mod, Mod
Top Posters
sunnyside 45,164
MattLFC 22,315
Mark 21,269
granny 17,788
_Ste_ 16,345
Newest Members
Kalena1962, rattus, Lisrush, Emotecreative, ArranGirl13
14,560 Registered Users
New General Forums
New Wirral History
Tall Brick Chimneys
by diggingdeeper - 16th Mar 2024 11:56am
D.I.Y. / Building Shop
by mharford91 - 3rd Mar 2024 8:53pm
1970's Murder in Central Park, Wallasey
by cutespam - 4th Aug 2018 10:28am
Old Hall in Higher Bebington
by Rhoobarb - 25th May 2010 5:55pm
Oleo Works
by Ducko - 14th May 2008 3:09pm
Top Posters(30 Days)
granny 14
casper 13
bri445 4
Topic Replies
What song are you listening to?
by diggingdeeper - 28th Mar 2024 6:06pm
Facial recognition coming in supermarkets?
by diggingdeeper - 27th Mar 2024 3:50pm
Bolts at Bebington Road
by diggingdeeper - 27th Mar 2024 2:33am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Tall Brick Chimneys
by diggingdeeper - 26th Mar 2024 5:43pm
Lost river (Well, brook really)
by diggingdeeper - 26th Mar 2024 3:09am
Old Hall in Higher Bebington
by diggingdeeper - 24th Mar 2024 5:58pm
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Wisper electric bike. 36v .
by Dilly - 21st Mar 2024 7:36pm
March
M T W T F S S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
Top Likes Received (30 Days)
Kylix 1
cools 1
Top Likes Received
bert1 14
Mark 4
granny 3
casper 3
Previous Thread
Next Thread
Print Thread
Joined: Oct 2011
Posts: 237
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 237
Hi Can anyone advise, why suddenly i cant sign in to my e-mail account on windows live, i keep getting a box appearing telling me to retype my username and password, i am doing that correct, the last time my e-mail was open was Sunday.I get an error message as follows.
Unable to send or receive messages for the Home e-mail account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Incorrect username or password.
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No
In addition to this i cant access my e-mail from my mobile it tells me my log in is incorrect

Anybody got any ideas please..

Google Ads
Joined: Mar 2010
Posts: 3,902
Forum Guardian
Offline
Forum Guardian
Joined: Mar 2010
Posts: 3,902
looks like ur sign in or passwords been changed


ALWAYS REMEMBER BIG BROTHER IS WATCHING YOU:::::::: Have a nice day and an even better one tomorrow
Joined: Jun 2010
Posts: 1,406
Forum Addict
Offline
Forum Addict
Joined: Jun 2010
Posts: 1,406
How many characters is your password? Might know what it is

Joined: Jun 2010
Posts: 1,406
Forum Addict
Offline
Forum Addict
Joined: Jun 2010
Posts: 1,406
If its more than 16 characters only enter the first 16 an leave the rest off

J
joalex
Unregistered
joalex
Unregistered
J
sounds like the configuration settings are wrong to me.

open email. click on tools via sub menu & click on accounts. enter correct details & click ok.

you may need to restart. if you need assistance contact bt broadband. you might need a large mug of tea & a reasonable supply of tobacco as the call centres are based in india & you may find them difficult to understand as most are not kocher with english lingo. the last time I rang bt I nearly had a breakdown, never again.

Joined: Oct 2011
Posts: 237
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 237
Hi.
Thankyou for your comments.
My password is only 9 digits long. I have re entered them and re booted pc. I have also re booted router. Still no avail!! My internet provider is sky although i still have a bt e mail address. Have had this address for years with no issues up to now. When i open e mail i get icon ' checking mail' then the password box appears again and again.

Joined: Mar 2008
Posts: 1,355
Forum Addict
Offline
Forum Addict
Joined: Mar 2008
Posts: 1,355
Try logging on from a different machine/ location


5 Precepts of Buddhism seem appropriate. Refrain from taking life. Refrain from taking that which is not given. Refrain from misconduct. Refrain from lying. Refrain from intoxicants which lead to loss of mindfulness
Joined: Nov 2003
Posts: 21,269
Likes: 4
Wiki Master
Offline
Wiki Master
Joined: Nov 2003
Posts: 21,269
Likes: 4
It could be a problem at the ISP if its still not working in a few hours then there is a problem that needs investigating.

You say it wouldnt work on your mobile.
Is that mobile connecting to your wifi to connect to the internet?
If so the problem is with your router / connection /ISP

If you can not connect and its your phones network then its a problem with livemail servers (It does happen). So give it a few hours and see if all comes good on its own.

Mark

Joined: Feb 2011
Posts: 1,385
Forum Addict
Offline
Forum Addict
Joined: Feb 2011
Posts: 1,385
From BT web page

The Forum Moderation team have responded.
It is a know issue.
They say:

Thanks for the email. I do understand that this has been very frustrating for you. I have been looking into this and there is a known issue with the email accounts being locked or showing as having problems with username and password, when more the one mode is used in trying to access that account, ie PC and mobile phone. At the moment there is no known fix for this other than to try and only use one mode at a time. I am not sure how you have your mobile set up to fetch data, it might help if you change your setting to manual so that it only looks for data when you are accessing the account.

My understanding of the problem is that it only happens when both modes have been used in quick succession. I know that it can be frustrating in trying to only use the one method in accessing you email and do understand that this isn't always possible. BT is aware of the problems but unfortunately I would not say for sure if and when a solution will be put into place.

Joined: Oct 2011
Posts: 237
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 237
Thank you Edd. I dont usually access mail from pc and mobile at same time. Im hoping i can resolve the issue now i have deleted program from phone.

Joined: Oct 2011
Posts: 237
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 237
Managed to get it sorted guys..thank you for all your advise.


Moderated by  Mark 

Link Copied to Clipboard
Random Wirral Images

Click to View Topic.
Newest Topics
Facial recognition coming in supermarkets?
by Excoriator - 27th Mar 2024 10:52am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Bolts at Bebington Road
by Excoriator - 23rd Mar 2024 9:48am
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Tall Brick Chimneys
by diggingdeeper - 16th Mar 2024 11:56am
For Sale & Free
Wisper electric bike. 36v .
by Dilly - 21st Mar 2024 7:36pm
This is Elvis
by GingerTom - 17th Mar 2024 2:37pm
Member Spotlight
diggingdeeper
diggingdeeper
Wirral
Posts: 14,344
Joined: July 2008
Today's Birthdays
There are no members with birthdays on this day.
New Wirral Info
Facial recognition coming in supermarkets?
by Excoriator - 27th Mar 2024 10:52am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Bolts at Bebington Road
by Excoriator - 23rd Mar 2024 9:48am
Get your Money Tree ready
by keef666 - 22nd Mar 2023 12:27pm
Restaurant/pub with outdoor seating - Bromborough
by CarterUSM - 7th Aug 2020 7:59pm
News : New Topics
Gaza
by diggingdeeper - 29th Oct 2023 9:28am
Lost river (Well, brook really)
by Excoriator - 10th Sep 2019 8:50am
New Enthusiast Forums
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Xbox
by TudorBlue - 3rd Mar 2024 8:48pm
Wiper mechanism needed
by Peter0787 - 20th Feb 2024 4:07pm
What song are you listening to?
by - 24th Jun 2007 9:06am
Popular Topics(Views)
5,069,775 WIKI WALK CHAT
4,013,850 Spotted!
Powered by UBB.threads™ PHP Forum Software 7.7.5