Welcome to WikiWirral, sharing is what we do best.
Forum Stats
12137 Members
65 Forums
72391 Topics
976105 Posts
37 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
26 registered (5 invisible), 577 Guests and 154 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Wirral Globe 612
HMT Lancastria 450
Another Big Waste Fire in Liverpool. 420
Name help 394
Vet help 334
Vet help 300
54 plate renault clio 3rd brake light 205
Another tree down on Arrowe park Road? 204
That was kept a bit quiet? 163
Mobile mechanic needed to fit a wishbone 149
New General Forums
Lib/dems rule the day
by JimmyG
2nd Dec 2016 10:59pm
Daft funny joke
by venice
2nd Dec 2016 5:54pm
We dont learn much.
by venice
1st Dec 2016 9:22pm
Freegle
by venice
1st Dec 2016 6:36pm
New Wirral History
Name help
by Paternoster21
3rd Dec 2016 8:03am
HMT Lancastria
by granny
2nd Dec 2016 11:38pm
Cubitts Holland and Hannen
by fish5133
27th Nov 2016 5:38pm
Fire station
by chris7777
22nd Nov 2016 12:24pm
Buy a house in Greasby for 12s a week - in 1935
by yoller
6th Oct 2016 6:56pm
Forum Tips
Photo Gallery Forums
fireworks on the Mersey last night
Hadlow train station
Topic Replies
HMT Lancastria
by tomcat77
RIP Peter Vaughan
by Gibbo
10:56 AM
Another Big Waste Fire in Liverpool.
by Gibbo
10:53 AM
Talk Talk Security Breach
by Gibbo
10:51 AM
Blank Page : Offline
by Mark
09:23 AM
Vet help
by diggingdeeper
10:50 PM
Iphone 5s, Grey, near mint condition, 50
by anniebo28
09:39 PM
Mobile mechanic needed to fit a wishbone
by anniebo28
07:30 PM
That was kept a bit quiet?
by diggingdeeper
06:19 PM
December
M Tu W Th F Sa Su
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
Recent Posts : What's On ?
Wirral TUC Meeting re Update on Wallasey CLP Suspe
by RUDEBOX
30th Nov 2016 9:16pm
World Aids Day Event 2016. Liverpool
by RUDEBOX
30th Nov 2016 9:05pm
Topic Options
Rate This Topic
#711747 - 24th Jul 2012 11:21am The helpful folk at M53 Ford.
Excoriator Online   content
Veteran

Registered: 21st Jan 2010
Posts: 760
Loc: wirral
Can anyone advise me as to how to remove the cover from the wing mirror of a 2006 Ford Focus?

Someone stole mine, and I bought a replacement from M53 Ford in Birkenhead(55 for a cheap plastic moulding!) and was told it just clicks into place. It does, but one side is projecting slightly. Evidently I have not fitted it correctly. However it is immoveable. I need to remove the mirror to get at the catches holding it in place, but how?

The good folk at M53 are more than happy to put right the result of their inadequate advice but I would have to pay a further 10 to 15 for them to do so, and I do not see why I should.

Throughout the discussion with Messrs M53 Ford I was struck by their total indifference to their customers needs and by the enthusiasm with which they turn others misfortune into another opportunity to screw them for more cash. This is not the only occasion I have suffered from this attitude from them either, I'm sorry to say.

Top
AutoWirral : Advertising
Click me for more Information......

* * * Emelec Electrical Services * * *
Now Advertise with WikiWirral.
WikiWirral stats 35,000 Page Views a Day +500 Search Engines.. Click Me
#711748 - 24th Jul 2012 11:27am Re: The helpful folk at M53 Ford. [Re: Excoriator]
Moonstar Offline

Forum Addict

Registered: 2nd Jul 2011
Posts: 1238
Loc: Wirral
Sorry to hear about your predicament and am sure someone on here knows the answers.

It was your last paragraph that really caught my attention. It is amazing how the salesman wants to be your best friend, blah, blah, blah, but once you have bought they couldn't care two hoots.

Top
#711752 - 24th Jul 2012 11:41am Re: The helpful folk at M53 Ford. [Re: Excoriator]
Pinzgauer
Unregistered


Sadly, all too common with most of the big boys. The glitzy, bling filled reception areas manned by suited numpties who wouldn't know a gudgeon pin from a scraper ring all have to be paid for. That's why you are paying 55 for something with a production cost of a quid or two (if that).

The only thing that sorts them out is WIDESPREAD BAD PUBLICITY !!!

A "Grade A" fizzer of an email/letter to Ford's (the Organ Grinder - not the monkey) would be a good start.

Give 'em hell !!!

Top
#711766 - 24th Jul 2012 1:28pm Re: The helpful folk at M53 Ford. [Re: Excoriator]
Salmon Offline
Forum Addict

Registered: 8th Oct 2011
Posts: 1698
Loc: Wallasey

Top
#711807 - 24th Jul 2012 5:57pm Re: The helpful folk at M53 Ford. [Re: Excoriator]
Excoriator Online   content
Veteran

Registered: 21st Jan 2010
Posts: 760
Loc: wirral
Thanks for your help and sympathy.

I have written a complaining letter to the MD of M53 Ford, and in the hope that it will do some good also forwarded a copy to Ford UK. I don't really suppose it will but it made me feel better anyway.

The misalignment is really not that noticeable and it is firmly attached so I guess I'll live with it. It was the total lack of empathy that got my goat more than anything else. Hopefully my letter will help them improve their service to others, although I'm not optimistic.

I'll let you know if anything substantial happens. Don't hold your breath!

To finish on a positive note, I've always had excellent service from Ian Barclay just up the road in Rock Ferry, and I've found Bathers good and trustworthy too.

Top
#711892 - 25th Jul 2012 12:25am Re: The helpful folk at M53 Ford. [Re: Excoriator]
DJDuck Offline
Enthusiast

Registered: 25th May 2011
Posts: 174
Loc: Wirral
Buy a Ford and what do you expect, bunch of shysters who like Henry Ford knock out mass produced "boring cars" with no aftercare....Audi are the best, get yourself a decent car!

Top
#711917 - 25th Jul 2012 9:10am Re: The helpful folk at M53 Ford. [Re: Excoriator]
Excoriator Online   content
Veteran

Registered: 21st Jan 2010
Posts: 760
Loc: wirral
Well, I think that's a bit simplistic. The car itself has been OK. I am thinking of buying a Kia Picanto as a local runabout, attracted by the seven year warranty. Has anyone any experience of how good (or bad) their warranty is? Or the cars themselves indeed?

Top
#711952 - 25th Jul 2012 11:24am Re: The helpful folk at M53 Ford. [Re: DJDuck]
Brown_Horrocks Offline
Enthusiast

Registered: 6th Sep 2011
Posts: 149
Loc: Wallasey
Originally Posted By: DJDuck
Buy a Ford and what do you expect, bunch of shysters who like Henry Ford knock out mass produced "boring cars" with no aftercare....Audi are the best, get yourself a decent car!


Luck of the draw - I had a brand new Audi 6 that fractured an exhaust manifold pipe when it was about 6 months old. The car was off the road for three weeks while they tried to source a replacement from Germany

Top
#711955 - 25th Jul 2012 11:48am Re: The helpful folk at M53 Ford. [Re: Excoriator]
Pinzgauer
Unregistered


As well as the Pinz, I've got a 10yr old Fiesta. (Stop sniggering at the back!) Only one "failure" in that time - a front wheel bearing. Other than that, no problems. Just discs and brake pads. Still original battery and exhaust. I keep it's bum slathered in Waxoyl as a tin worm deterrent ! Once out of guarantee, it's been kept WELL away from any of the big boy garages. Local one-man outfits if I want an "expert" opinion on anything.

As B_H said - Luck of the Draw really.

Top
#712284 - 27th Jul 2012 10:08am Re: The helpful folk at M53 Ford. [Re: Excoriator]
ging69er Offline
Beginner

Registered: 20th Apr 2012
Posts: 5
Loc: woodchurch
I HAVE HAD TO REPLACE BOTH OF MINE IN THE LAST 12MTHS HAD NO PROBLEM THEY JUST CLIPPED STRAIGHT IN IF YOU FITTED IT WRONG IT LOOKS LIKE YOU MIGHT HAVE TO BRAKE IT TO GET IT OFF !!!!

BEEN IN THERE MANY TIMES, THEY ALWAYS LOOK AFTER ME.

Top
#712294 - 27th Jul 2012 11:06am Re: The helpful folk at M53 Ford. [Re: Excoriator]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 20963
Loc: Wirral
Admin Notice : Text Typing & CAPS
CAPS is SHOUTING and TXT Talk is rude and not necessary. It's not Forum Etiquette. Please bare this in mind as it's in the New Members Forum Introduction. Click Me We are helping you to understanding the way the internet and forums work. Please avoid CAPS for general conversation. Text talk - not everyone can speak or read that language, please bear that in mind. If it becomes a problem we may suspend your account.

wink
_________________________
My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile

Top
#712301 - 27th Jul 2012 11:36am Re: The helpful folk at M53 Ford. [Re: Mark]
ging69er Offline
Beginner

Registered: 20th Apr 2012
Posts: 5
Loc: woodchurch
sorry for using caps on me message forgot

Top

Moderator:  StuyMac 
Random Wirral Images

Click to View Topic.
Newest Topics
Talk Talk Security Breach
by fish5133
06:19 PM
Mobile mechanic needed to fit a wishbone
by anniebo28
6th Dec 2016 7:13pm
Vet help
by colin86
6th Dec 2016 6:25pm
Another tree down on Arrowe park Road?
by Davefabo
6th Dec 2016 11:08am
Game shocking prices!!!
by eddtheduck
5th Dec 2016 4:55pm
For Sale & Free
Iphone 5s, Grey, near mint condition, 50
by anniebo28
07:40 PM
Roberts Concerto 2 CD Player For Visually Impaired
by Tranquil
6th Dec 2016 10:05pm
Gaming chair
by monsterz4
6th Dec 2016 8:27pm
MIG welder
by anniebo28
6th Dec 2016 1:34am
IPhone 4s 16gb 35
by anniebo28
4th Dec 2016 12:45pm
Featured Member
Registered: 27th Dec 2006
Posts: 1962
Newest Members
lucyw, BarbaraL, SherryLover, missyb, DavidSharpe
12137 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Gymnastics coaches needed.
by margy
3rd Dec 2016 9:28pm
Wirral Globe
by locomotive
1st Dec 2016 6:25pm
Wirral TUC Meeting re Update on Wallasey CLP Suspe
by RUDEBOX
30th Nov 2016 9:16pm
World Aids Day Event 2016. Liverpool
by RUDEBOX
30th Nov 2016 9:05pm
A job. Company not named.
by venice
30th Nov 2016 6:30pm
News : New Topics
RIP Peter Vaughan
by diggingdeeper
04:22 AM
That was kept a bit quiet?
by venice
6th Dec 2016 11:25am
Another tree down on Arrowe park Road?
by Davefabo
6th Dec 2016 11:08am
Bunchems Xmas present warning
by venice
6th Dec 2016 9:28am
Another Big Waste Fire in Liverpool.
by Wally1
4th Dec 2016 10:24am
New Enthusiast Forums
Talk Talk Security Breach
by fish5133
06:19 PM
Mobile mechanic needed to fit a wishbone
by anniebo28
6th Dec 2016 7:13pm
Vet help
by colin86
6th Dec 2016 6:25pm
Game shocking prices!!!
by eddtheduck
5th Dec 2016 4:55pm
54 plate renault clio 3rd brake light
by Mike72
1st Dec 2016 12:52pm
(Views 24hrs)Trending Newest Topics
Vet help 300
Talk Talk Security Breach 127
Wirral Sunrise Sunset
Sunrise Thu 8:15am
Sunset Thu 3:53pm
Local Time Thu 11:56am
WikiWirral Can . . . .