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#705627 - 28th Jun 2012 9:26pm why does my scanner not work
rossie Online   not happy
Addict

Registered: 7th Oct 2011
Posts: 263
Loc: moreton
I have a Brother MFC 8440 which prints and scans using my desk top and perfect printer on my laptop but I cannot get it to scan with laptop.I am using a usb connection.
Any advice much appreciated.
Many thanks

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#705633 - 28th Jun 2012 9:33pm Re: why does my scanner not work [Re: rossie]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 20958
Loc: Wirral
What operating system do you have ?

If it's win 7 click the start button, and type in scanner. And try the built in scan program.

Also check devices to see if your scanner is listed.
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#705638 - 28th Jun 2012 9:54pm Re: why does my scanner not work [Re: rossie]
rossie Online   not happy
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Registered: 7th Oct 2011
Posts: 263
Loc: moreton
Thanks Mark it is windows XP home on both computers.

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#705673 - 29th Jun 2012 12:59am Re: why does my scanner not work [Re: rossie]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
Now that's a heavy duty scanner smile

If you go onto the website HERE and click on the Downloads link on the left its probably just a missing driver.

You might want to uninstall any drivers for it you have already so there are no conflicts.

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#705688 - 29th Jun 2012 9:42am Re: why does my scanner not work [Re: rossie]
rossie Online   not happy
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Registered: 7th Oct 2011
Posts: 263
Loc: moreton
Many thanks Dr. and Mark.
Followed Dr Links and scanner is working great.
Most grateful.

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