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Joined: Mar 2010
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Nigel Offline OP
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Hi all,

Has anyone had problems with their VirginMedia Broadband connection this morning and over the Easter weekend? I live in CH63 and cannot connect? I have checked all the usual stuff.


O give thanks unto the LORD; for he is good; for his mercy endureth for ever ...
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Friend of mine has been d/c since Saturday. VM are sending him a new modem. /shrug.


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Mine is OK in New Brighton.

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have you tried turning router on and off again?

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Old Hand
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No probs here in Liscard .

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Its working at the moment, but I noticed a few times over the weekend the connection dropped, only for a few minutes

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Saves me making a new thread,

How is everyones Virgin Media now, im on 30mb and for the past few days my download speed has been averaging 0.35kb, my upload speed isnt much better and im pinging @156, ive been reading the VM forums there are a lot of people having probs at the mo but i diddnt see anyone from wirral on there.... thanks guys


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Originally Posted by Tranquil
Saves me making a new thread,

How is everyones Virgin Media now, im on 30mb and for the past few days my download speed has been averaging 0.35kb, my upload speed isnt much better and im pinging @156, ive been reading the VM forums there are a lot of people having probs at the mo but i diddnt see anyone from wirral on there.... thanks guys


Yep am having trouble too , I'm on 100mb and i can confirm theres work in the area and they are working to fix it.

The best part is....wait for it...





Work will be finished on the 6th of september.

if you log in to virgin media you can check the service status by using your post code, you can see the fault there.

Oh an btw i phoned up to complain saying why should i be paying for 100mb when I'm getting 1mb , after a bit of moaning they said until the work is completed i won't be charged for the service. Worth mentioning if anyone is it totally dissatisfied.




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Thanks for the info, WOW a 3 month fix deadline, lets hope it doesnt take that long, i just cant get used to the 56k modem feel of it all again, i thought i left that behind years ago, infact my speeds are actually slower than a 56k modem, ive got my son on his xbox gaming with his laptop on watching youtube vids and my daugter on skype with her friends, i think they have left me 1k to use for myself..


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its not good is it, yours mustn't be as bad as mine because i can't even play the xbox online and thats disconnecting my laptops and pcs from the hub, going to phone them tomorrow again as i need the internet for my work, i want some answers

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just an update, virgin now state work will be complete on Fri 21 Sep 2012, 06:00 PM


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