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#683555 - 10th Apr 2012 9:03am VirginMedia Broadband (no connection)
Nigel Offline

Wise One

Registered: 26th Mar 2010
Posts: 850
Loc: Wirral
Hi all,

Has anyone had problems with their VirginMedia Broadband connection this morning and over the Easter weekend? I live in CH63 and cannot connect? I have checked all the usual stuff.
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#683564 - 10th Apr 2012 9:16am Re: VirginMedia Broadband (no connection) [Re: Nigel]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
Friend of mine has been d/c since Saturday. VM are sending him a new modem. /shrug.
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#683575 - 10th Apr 2012 9:51am Re: VirginMedia Broadband (no connection) [Re: Nigel]
Tatey Online   Reading
Forum Addict

Registered: 14th Apr 2009
Posts: 1412
Loc: New Brighton
Mine is OK in New Brighton.

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#683606 - 10th Apr 2012 11:08am Re: VirginMedia Broadband (no connection) [Re: Nigel]
PhilyMc Offline
Enthusiast

Registered: 26th Jan 2010
Posts: 105
Loc: Wirral
have you tried turning router on and off again?

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#683626 - 10th Apr 2012 12:01pm Re: VirginMedia Broadband (no connection) [Re: Nigel]
zigzagwanderer Online   content
Addict

Registered: 23rd Jan 2011
Posts: 293
Loc: Wallasey
No probs here in Liscard .

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#683632 - 10th Apr 2012 12:21pm Re: VirginMedia Broadband (no connection) [Re: Nigel]
puntoar Offline
Enthusiast

Registered: 29th May 2011
Posts: 170
Loc: Wirral
Its working at the moment, but I noticed a few times over the weekend the connection dropped, only for a few minutes

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#703468 - 20th Jun 2012 8:50pm Re: VirginMedia Broadband (no connection) [Re: puntoar]
Tranquil Offline
Enthusiast

Registered: 11th Mar 2012
Posts: 119
Loc: Wallasey
Saves me making a new thread,

How is everyones Virgin Media now, im on 30mb and for the past few days my download speed has been averaging 0.35kb, my Upload speed isnt much better and im pinging @156, ive been reading the VM forums there are a lot of people having probs at the mo but i diddnt see anyone from wirral on there.... thanks guys
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#703481 - 20th Jun 2012 9:51pm Re: VirginMedia Broadband (no connection) [Re: Tranquil]
lau2908 Offline
Forum Addict

Registered: 5th Jun 2010
Posts: 1400
Loc: wallasey
Originally Posted By: Tranquil
Saves me making a new thread,

How is everyones Virgin Media now, im on 30mb and for the past few days my download speed has been averaging 0.35kb, my upload speed isnt much better and im pinging @156, ive been reading the VM forums there are a lot of people having probs at the mo but i diddnt see anyone from wirral on there.... thanks guys


Yep am having trouble too , I'm on 100mb and i can confirm theres work in the area and they are working to fix it.

The best part is....wait for it...





Work will be finished on the 6th of september.

if you log in to virgin media you can check the service status by using your post code, you can see the fault there.

Oh an btw i phoned up to complain saying why should i be paying for 100mb when I'm getting 1mb , after a bit of moaning they said until the work is completed i won't be charged for the service. Worth mentioning if anyone is it totally dissatisfied.

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#703513 - 20th Jun 2012 11:27pm Re: VirginMedia Broadband (no connection) [Re: lau2908]
Tranquil Offline
Enthusiast

Registered: 11th Mar 2012
Posts: 119
Loc: Wallasey
Thanks for the info, WOW a 3 month fix deadline, lets hope it doesnt take that long, i just cant get used to the 56k modem feel of it all again, i thought i left that behind years ago, infact my speeds are actually slower than a 56k modem, ive got my son on his xbox gaming with his laptop on watching youtube vids and my daugter on skype with her friends, i think they have left me 1k to use for myself..
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#703521 - 21st Jun 2012 12:25am Re: VirginMedia Broadband (no connection) [Re: Nigel]
lau2908 Offline
Forum Addict

Registered: 5th Jun 2010
Posts: 1400
Loc: wallasey
its not good is it, yours mustn't be as bad as mine because i can't even play the xbox online and thats disconnecting my laptops and pcs from the hub, going to phone them tomorrow again as i need the internet for my work, i want some answers

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#703616 - 21st Jun 2012 2:37pm Re: VirginMedia Broadband (no connection) [Re: Nigel]
lau2908 Offline
Forum Addict

Registered: 5th Jun 2010
Posts: 1400
Loc: wallasey
just an update, virgin now state work will be complete on Fri 21 Sep 2012, 06:00 PM

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