WikiWirral Share a Little Learn a Lot about your Wirral
Forum Stats
12223 Members
65 Forums
72737 Topics
980369 Posts
25 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
93 registered (11kendo, 16 invisible), 1821 Guests and 177 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
On-street parking charges dropped 432
TS Indefatigable 402
Patio work 309
vet fees 264
Hezballah 237
Sea Shepherd 219
Seeking old pictures of Egerton Street area, Birkenhead 110
Re sizing 79
Am I missing something ? 66
TV wall mount wanted. 56
New General Forums
Ice in the 1800's
by granny
Yesterday at 09:47 PM
Am I missing something ?
by dizdazdoz
16th Feb 2017 12:46pm
Valentines Day---Help From The Ladies
by fish5133
10th Feb 2017 7:35pm
Happy BirthdaY
by Vanmanone
10th Feb 2017 2:51am
New Wirral History
Seeking old pictures of Egerton Street area, Birkenhead
by yoller
19th Feb 2017 7:53pm
TS Indefatigable
by granny
18th Feb 2017 3:32pm
RIP : Chris Kay
by granny
31st Aug 2016 9:25am
Children's home on the Overchurch
by xleahx
26th Apr 2011 7:01pm
Stanlow Abbey
by ghostly1
4th Dec 2008 10:09pm
Forum Tips
Photo Gallery Forums
fireworks on the Mersey last night
Hadlow train station
Topic Replies
Internet Explorer Not Working
by diggingdeeper
Today at 02:39 AM
Changes to bin collections
by fish5133
Yesterday at 11:14 PM
TV wall mount wanted.
by j_demo
Yesterday at 09:32 PM
Samick Greg Bennett UK50 Ukulele
by kenmo52
Yesterday at 07:44 PM
TS Indefatigable
by granny
Yesterday at 06:11 PM
Patio work
by steamfan
Yesterday at 09:51 AM
Missing
by granny
20th Feb 2017 11:10pm
Stanlow Abbey
by techgran
20th Feb 2017 9:07pm
2x Brit Floyd tickets 3rd March City entrance
by ambersmum
20th Feb 2017 6:35pm
February
M Tu W Th F Sa Su
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28
Recent Posts : What's On ?
Lion Salt Works/Weaver Hall Museum
by venice
19th Feb 2017 12:19pm
Wirral TUC Meeting re Update on Wallasey CLP Suspe
by RUDEBOX
13th Feb 2017 8:50pm
Topic Options
Rate This Topic
#679515 - 27th Mar 2012 3:00pm samsung galaxy s2 freezing/switching itself off
lollypop82 Offline
Member

Registered: 24th Jan 2011
Posts: 92
Loc: Wallasey
hi does anybody know what my rights are? i have two contract phones with orange both galaxy s2's but one model is I9100P and the other is I9100. the I9100P is absolutely fine no problems but the other one has been replaced by orange 6 times due to the phone freezing and turning itself off. they are saying they is nothing to swap the phone for another model sony experia arch but 1. can get it on a cheaper contract
2. it is downgrading the phone i already have.
they wont swap for iphone 4 at all which meets the specs of the s2. I am literally at the end of my tether and dont know what to do next as they just keep sending me the same phone and the same faults are occuring. Is it possible to have a virus in your sim or memory card?? im literally clutching straws when i say that but hey its worth a try!!

anybody help?!

thanks x

Top
Digital Wirral : Advertising
Click me for more Information......

* * * Emelec Electrical Services * * *
Now Advertise with WikiWirral.
WikiWirral stats 35,000 Page Views a Day +500 Search Engines.. Click Me
#679521 - 27th Mar 2012 3:35pm Re: samsung galaxy s2 freezing/switching itself off [Re: lollypop82]
stumpyduck Offline
Smartchild

Registered: 2nd May 2010
Posts: 513
Loc: town
clearly a faulty phone ,cancel your contract and your direct debit .

Top
#679522 - 27th Mar 2012 3:41pm Re: samsung galaxy s2 freezing/switching itself off [Re: lollypop82]
little_pob Offline
Smartchild

Registered: 30th May 2008
Posts: 442
Loc: Upton
Have you been making a note of the IMEI number when sending the phone back? Trading Standards generally state that if the fault isn't fixed after 3 attempts it's irreparable and refund or replacement should be sort. (I wonder if they've just been reflashing the firmware and sending the original handset back?)

My understanding is the handset is part of the contract and they must replace with equivalent or better. However, check the small print in your contract.

Rather than just cancelling your direct debit, you should contact CAB or Consumer Direct to double check that Orange are in breach of contract first.

Top
#679558 - 27th Mar 2012 6:00pm Re: samsung galaxy s2 freezing/switching itself off [Re: lollypop82]
fizzbomb120 Offline
Member

Registered: 6th Nov 2010
Posts: 90
Loc: Birkenhead
My son has a iphone 4s, that kept going off, he took it back,they tinkered with it and said it's ok. Got home and it went off again. wasted another 2 weeks and went back, they give him a new phone. Got home and that went off too. so they sent him another sim. works ok now , fingers crossed!

Top
#679569 - 27th Mar 2012 6:20pm Re: samsung galaxy s2 freezing/switching itself off [Re: lollypop82]
stumpyduck Offline
Smartchild

Registered: 2nd May 2010
Posts: 513
Loc: town
to access your imei number press star ,hash , 06 ,hash and your 15 digit number will appear on screen

Top

Moderator:  Mark 
Random Wirral Images

Click to View Topic.
Newest Topics
Internet Explorer Not Working
by fish5133
Today at 12:25 AM
vet fees
by eggandchips
20th Feb 2017 12:01am
Seeking old pictures of Egerton Street area, Birkenhead
by yoller
19th Feb 2017 7:53pm
Lion Salt Works/Weaver Hall Museum
by paxvobiscum
18th Feb 2017 9:19pm
Patio work
by steamfan
18th Feb 2017 3:45pm
For Sale & Free
TV wall mount wanted.
by j_demo
Yesterday at 07:53 PM
Samick Greg Bennett UK50 Ukulele
by j_demo
20th Feb 2017 9:24pm
2x Brit Floyd tickets 3rd March City entrance
by ambersmum
20th Feb 2017 6:35pm
Sherwood 2x30W amp with phono - £35; other hifi
by montyz
20th Feb 2017 4:09pm
Gaming pc
by Cjoshea
18th Feb 2017 9:47pm
Featured Member
Registered: 18th Sep 2008
Posts: 5010
Newest Members
CliveK, vonny, Vkj530, SunsetP, RachelBinns
12223 Registered Users
Today's Birthdays
j_demo (28)
New Wirral Info
Lion Salt Works/Weaver Hall Museum
by paxvobiscum
18th Feb 2017 9:19pm
Patio work
by steamfan
18th Feb 2017 3:45pm
Ceiling needs smoothing
by yr20405
15th Feb 2017 1:52am
Info? Bill Dobson, Photographer, Martins Bank
by diggingdeeper
13th Feb 2017 12:10pm
War Museum
by missmahjong
12th Feb 2017 1:24pm
News : New Topics
Hezballah
by venice
17th Feb 2017 11:15am
On-street parking charges dropped
by oldpm01
15th Feb 2017 9:10am
Thousands raised for children of cancer couple.
by fish5133
13th Feb 2017 3:01pm
Lost ladies Swarovski watch
by spider
13th Feb 2017 10:36am
M53 closed in both directions between J2 and J3
by diggingdeeper
9th Feb 2017 10:00pm
New Enthusiast Forums
Internet Explorer Not Working
by fish5133
Today at 12:25 AM
vet fees
by eggandchips
20th Feb 2017 12:01am
Sea Shepherd
by venice
16th Feb 2017 1:06pm
Sounds of the Sixties
by paxvobiscum
11th Feb 2017 8:53pm
Hospital
by cools
10th Feb 2017 9:53am
(Views 24hrs)Trending Newest Topics
TV wall mount wanted. 56
Internet Explorer Not Working 23
Ice in the 1800's 11
Wirral Sunrise Sunset
Sunrise Wed 7:13am
Sunset Wed 5:37pm
Local Time Wed 8:28am
WikiWirral Can . . . .