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#671297 - 28th Feb 2012 8:49pm Blackberry leaking credit?
Paintboffin Offline
Addict

Registered: 1st Aug 2011
Posts: 242
Loc: Pensby
I have a Blackberry 8220 clam mobile phone and use Orange as my service provider.
Since January the phone has started to leak credit by 2 pence each prepaid session.
IFAIK there are no apps on the phone that can contribute to the session cost and I've added nothing new.
I have contacted Orange who said I might have an unclosed app or browser that it trying to access the internet and thus consuming the credit, even though I've not used the internet or anything else for over a week the phone is still draining credit, I have attempted to switch everything off, wi-fi etc but it is still draining.

You will see by the chart below that since adding 5 pound credit on the 27 Feb at 12:18 it has almost immediately started to consume my credit by 0.02 pence each time.

Anyone an idea as to what might be causing this and a suitable solution to stop the money drain?



28/02/12 18:35 GPRS ap-prepaidsessio 3.0 0.02
28/02/12 17:40 GPRS ap-prepaidsessio 3.0 0.02
28/02/12 09:23 Airtime Usage 440642014547105 10:00 0.25
28/02/12 07:57 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 19:07 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 18:12 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 18:03 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 17:54 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 17:31 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 13:50 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 12:55 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 12:18 Top-Up Swipe Card NPMPOSTPO0058316281 5.00
23/02/12 18:01 GPRS ap-prepaidsessio 3.0 0.02



PB

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#671303 - 28th Feb 2012 9:06pm Re: Blackberry leaking credit? [Re: Paintboffin]
Barham1989 Offline
Smartchild

Registered: 30th Mar 2011
Posts: 399
Loc: Birkenhead
is data roaming turned off? u may have it on

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#671345 - 29th Feb 2012 6:03am Re: Blackberry leaking credit? [Re: Paintboffin]
SUExx Offline
Forum Addict

Registered: 4th Jan 2009
Posts: 1703
Loc: new ferry/bebington
Wow, thats funny as i have thought that about my t mobile pay as you go.
When i see my balance its a bit less then i thought so ive added up my texts cos i have free mins and the cost of the texts dont add up to the balance i had left earlier.
Hope that makes sense lol, so i have thought also that my money is slowly draining away as well.

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#671346 - 29th Feb 2012 6:17am Re: Blackberry leaking credit? [Re: Paintboffin]
Waddi Offline

Forum Guardian

Registered: 11th Jul 2004
Posts: 4006
Loc: New Ferry
you may have free minutes but is there a connection fee for each phone call?
_________________________

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#671390 - 29th Feb 2012 11:23am Re: Blackberry leaking credit? [Re: Waddi]
SUExx Offline
Forum Addict

Registered: 4th Jan 2009
Posts: 1703
Loc: new ferry/bebington
Originally Posted By: Waddi
you may have free minutes but is there a connection fee for each phone call?


dont think so as i have only rang family on their land line or family on their mobiles, havent rang any 08 numbers or anythying

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#671392 - 29th Feb 2012 11:32am Re: Blackberry leaking credit? [Re: Paintboffin]
Wench Offline

H4H County Volunteer
Wiki Veteran

Registered: 9th Aug 2008
Posts: 8616
Loc: Second Circle of Hell.
My mobile was doing that - turned out it was the 3G connecting willy nilly so I turned it off. Problem solved smile
_________________________
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Itís hard to be fit as a fiddle when youíre shaped like a cello!

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#671402 - 29th Feb 2012 12:50pm Re: Blackberry leaking credit? [Re: Paintboffin]
DeanoBirko Offline
Wise One

Registered: 12th Oct 2011
Posts: 783
Loc: Birkenhead
Definatley an app (More than likely Email) Connecting to the web periodically.

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#671453 - 29th Feb 2012 2:55pm Re: Blackberry leaking credit? [Re: Paintboffin]
SUExx Offline
Forum Addict

Registered: 4th Jan 2009
Posts: 1703
Loc: new ferry/bebington
Thanks for that guys, will get one of the kids to have a look for me as im not techno minded.

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#671519 - 29th Feb 2012 6:14pm Re: Blackberry leaking credit? [Re: Barham1989]
Paintboffin Offline
Addict

Registered: 1st Aug 2011
Posts: 242
Loc: Pensby
Originally Posted By: Barham1989
is data roaming turned off? u may have it on


There are three setting,
1/ Off when Roaming
2/ Off
3/ On

I did have the "Data Roaming" setting set to "Off when Roaming", however now I have set it to just "OFF" and it seems to have stopped the credit leakage.

Cheers,

PB

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