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#667163 - 15th Feb 2012 7:06pm Laptop Major problem
Laraine Offline
Member

Registered: 21st Oct 2011
Posts: 65
Loc: Moreton
Need some help, have a HP laptop running vista, fine this morning, switched off to bring downstairs and now it wont recognise it has windows, have tried the disc scan and memory scan and it shows fine, can't even load to a safe version of windows. It has so many important photos on so dont want to do a full restore as this will wipe the disc......HELP PLEASE?
Laraine

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#667183 - 15th Feb 2012 7:53pm Re: Laptop Major problem [Re: Laraine]
brady Offline
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Registered: 16th Oct 2010
Posts: 964
Loc: liverpool
ive had this problem, its not recognising the hard drive...sometimes its a nightmare, sometimes a quick fix lol...you have a pm

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#667187 - 15th Feb 2012 8:25pm Re: Laptop Major problem [Re: Laraine]
brady Offline
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Registered: 16th Oct 2010
Posts: 964
Loc: liverpool
Your over your limit so cant pm you back lol

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#667192 - 15th Feb 2012 8:48pm Re: Laptop Major problem [Re: Laraine]
ex0__ Offline
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Registered: 25th Apr 2011
Posts: 1337
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Sounds like a valuable lesson in backing up to me...
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#667196 - 15th Feb 2012 8:58pm Re: Laptop Major problem [Re: Laraine]
lansyp Online   content

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Registered: 21st Jul 2009
Posts: 1452
Loc: rockferry
open the back of your computer and take out the hard drive .then put it back in and switch on .if that doesnt work you may have to press f2 on start up and find the bit that says find hard drive ,bit tricky but possible or take it to the doc on here and he may be able to sort it

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#667201 - 15th Feb 2012 9:14pm Re: Laptop Major problem [Re: Laraine]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
What is the actual error it shows, sometimes it can be as simple as a bad shutdown, as long as the drive itself hasn't failed everything else is a fairly simple fix (to get to the documents at least).

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#667204 - 15th Feb 2012 9:17pm Re: Laptop Major problem [Re: TheDr]
ex0__ Offline
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Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
Originally Posted By: TheDr
everything else is a fairly simple fix (to get to the documents at least).


*nix boot disk or you just run it as a slave?
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#667205 - 15th Feb 2012 9:18pm Re: Laptop Major problem [Re: TheDr]
ChrisJ Offline

Enthusiast

Registered: 22nd May 2011
Posts: 119
Loc: Chester
If you have important photo on your hard drive it might be worth taking your hard drive out connecting it to another Computer/Laptop as a external drive then copying your pictures across before taking any drastic action.

This type of thing happened to me last year pc would start windows so I did the above and got my photo's & documents safely on my laptop, then while it was connected to my Laptop I did a scan disk on it. It took ages but when I put the drive back in my pc it work.
Always better to be safe than sorry with PC's
I used a Sata/Ide to USB connection kit from E-Bay about a £6 well worth it
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#667212 - 15th Feb 2012 9:30pm Re: Laptop Major problem [Re: TheDr]
Laraine Offline
Member

Registered: 21st Oct 2011
Posts: 65
Loc: Moreton
Originally Posted By: TheDr
What is the actual error it shows, sometimes it can be as simple as a bad shutdown, as long as the drive itself hasn't failed everything else is a fairly simple fix (to get to the documents at least).


its not actually showing any error messages. just sits there waiting. have done the F2, the F4 and the F8 and followed the instructions. It scans the memory and the hard drive no problem. then it reboots and wants to scan again.
When I tried to take it back to a restore point it then told me it had no drivers and to restore them. My restore discs are stored away safely..... but at the moment its not recognising a pen drive or a CD drive from the C: prompt

Laraine

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#667304 - 16th Feb 2012 7:26am Re: Laptop Major problem [Re: Laraine]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21011
Loc: Wirral
Go into the Bios and check what the time and date is saying?
This will help diagnose if the problem is a loss of default settings.
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#667325 - 16th Feb 2012 9:26am Re: Laptop Major problem [Re: Mark]
Laraine Offline
Member

Registered: 21st Oct 2011
Posts: 65
Loc: Moreton
Bios settings all fine and correct
Laraine

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#667532 - 16th Feb 2012 6:40pm Re: Laptop Major problem [Re: Laraine]
Laraine Offline
Member

Registered: 21st Oct 2011
Posts: 65
Loc: Moreton
Picked up a SATA carriage and a portable drive today and have transferred all the data over using the Apple Mac, the little netbook I am using (daughter's) would not recognise the hard drive, so a minor panic before using the Mac. The mac recognised all the files no problem and the data was over in no time.

Thank you all so much for your help and suggestions, especially Brady and Matt for your PM's
Next step to sort out the drive and possibly buy a new one. Thanks again
Laraine


Edited by Laraine (16th Feb 2012 6:42pm)

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#667584 - 16th Feb 2012 7:17pm Re: Laptop Major problem [Re: Laraine]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Fantastic News, power to the people!!

Lesson for everyone here, remember to ensure our backups are in good order!!

smile

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#667665 - 16th Feb 2012 9:03pm Re: Laptop Major problem [Re: MattLFC]
ChrisJ Offline

Enthusiast

Registered: 22nd May 2011
Posts: 119
Loc: Chester
Yes well done glad you got all your data/photo's off, the Sat/Ide to USB kit
I bought was the the best PC investment I ever made I've loaned it to several people
in the last year all with similar problems and it's done the trick.
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