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#664589 - 8th Feb 2012 8:09pm Internet problem
mikroc Offline
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Registered: 28th Dec 2011
Posts: 796
Loc: Out an about
My laptop will connect to are network but says no Internet access try the windows troubleshooting and it says the default gateway is not available it's just on the laptop no other appliances thanks
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#664603 - 8th Feb 2012 8:27pm Re: Internet problem [Re: mikroc]
j_demo Online   Know_it_all
Forum Addict

Registered: 4th Nov 2011
Posts: 1840
Loc: Wallasey/New Brighton
Originally Posted By: vdleon
My laptop will connect to our network but says no Internet access tried the windows troubleshooting and it says the default gateway is not available it's just on the laptop no other appliances (your fridge can connect to the internet???) thanks

fix'd

but tackling your problem: turn it off and turn it back on again, if that fails, clear all internet cookies etc, still nothing, maybe see if your wireless switch is even on... still nothing? restart the modem. and if all that doesn't work then you might have to mess about with some internet settings, have you checked your browser (if using IE) isn't set to "work offline"

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#664616 - 8th Feb 2012 8:51pm Re: Internet problem [Re: mikroc]
Elphie Offline
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Registered: 8th Feb 2012
Posts: 8
Loc: Egremont
Is the device driver for your wireless device up to date?

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#664617 - 8th Feb 2012 8:52pm Re: Internet problem [Re: mikroc]
mikroc Offline
Wise One

Registered: 28th Dec 2011
Posts: 796
Loc: Out an about
Switch off and on deleted cookies still no luck it says my home network is un identified it's been fine for ages just yesterday playing up
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#664621 - 8th Feb 2012 8:54pm Re: Internet problem [Re: mikroc]
mikroc Offline
Wise One

Registered: 28th Dec 2011
Posts: 796
Loc: Out an about
I E offline how do I change that
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#664679 - 8th Feb 2012 9:46pm Re: Internet problem [Re: mikroc]
EvilCycle Offline
Enthusiast

Registered: 29th Jul 2011
Posts: 123
Loc: Wirral
click file on the top left and remove the tick next to "work offline" or "offline mode" (i use firefox so i forget exactly how it is worded on IE)

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#664699 - 8th Feb 2012 10:12pm Re: Internet problem [Re: mikroc]
Mark Offline


Wiki Master

Registered: 9th Nov 2003
Posts: 21001
Loc: Wirral
You need to set the gateway.
Windows normaly takes care of this.

1) Disable any firewall programs. As you will get the same notice if the firewall is blocking it.
2) Any parental settings in place, on your laptop or your router?

Let us know the version of windows so we can help you more.

And who your internet provider is.

3) power off your router for 30 and turn back on.

Sometimes if it was a one off waiting until the morning can resolves many head scratching problems.
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#665530 - 10th Feb 2012 6:59pm Re: Internet problem [Re: mikroc]
mikroc Offline
Wise One

Registered: 28th Dec 2011
Posts: 796
Loc: Out an about
Anyone know a shop I can take this to Tomorrow to be sorted i cannot fix it and roughly how much
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#665562 - 10th Feb 2012 8:02pm Re: Internet problem [Re: mikroc]
zigzagwanderer Online   content
Addict

Registered: 23rd Jan 2011
Posts: 293
Loc: Wallasey
Ask the Dr , very reasonable , especially for wiki members .

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#665567 - 10th Feb 2012 8:09pm Re: Internet problem [Re: mikroc]
mikroc Offline
Wise One

Registered: 28th Dec 2011
Posts: 796
Loc: Out an about
Need it done tomos
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#665589 - 10th Feb 2012 8:55pm Re: Internet problem [Re: mikroc]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
If you get it there for 10 and mention Wiki I'll make sure that they have it done for you tomorrow.

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#665614 - 10th Feb 2012 9:31pm Re: Internet problem [Re: mikroc]
mikroc Offline
Wise One

Registered: 28th Dec 2011
Posts: 796
Loc: Out an about
Rough price please the dr
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#665660 - 10th Feb 2012 11:04pm Re: Internet problem [Re: mikroc]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
Bring it in, we'll see how long it takes smile

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