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#652999 16th Jan 2012 1:19pm
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Smartchild
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Smartchild
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Hi,

I am stressing out over this hopefully someone can help.

My broadband got connected on the 12/01/12 i have now realised that i have no master socket or if i do i have no idea were it is.

I have 3 sockets in all 1 in the hall and 2 in the living room and none have a test socket. I have a long grey piece of plastic on the outside of the house and i have been told that the master socket would be behind the wall but behind the wall are my kitchen cupboards so i doubt that it will be there as i would have to take my cupboards out.

I have also been told that it may be in the attic as i have a mast on my roof with some wires going in to the roof.

I have put my router stats on skyuser.co.uk and they told me that my line attenuation is really high so i have room for a lot more speed as i am only on 3.7Mbps.

Has anybody else had a problem finding the master socket in there property?


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empty your pm's

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Smartchild
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Smartchild
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done

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Smartchild
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Smartchild
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Forgot to mention this is a new build house

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I wouldn't pay much attention to what sky tell you, their 'up to 20mb' line is bullshit.

Switch provider imo smile


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Smartchild
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Smartchild
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they havent said anything about 20mb. ive been told 7.5 to 14.5

ex0__ #653117 16th Jan 2012 3:12pm
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Originally Posted by ex0__
I wouldn't pay much attention to what sky tell you, their 'up to 20mb' line is bullshit.

Switch provider imo smile


withthat

Hate sky rip offs.

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Originally Posted by Barham1989
they havent said anything about 20mb. ive been told 7.5 to 14.5


Yeah that's their up to 20mb line. Their standard line.


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Smartchild
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If willo can sort this for me he really is THE MAN!!

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Your only 1 mile from exchange in Arrowe Brook you should be getting a good speed, once your phone extensions are sorted out, you should get a good speed.

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Smartchild
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yea thats what i thought, My partners dad lives on the nocturum so if u think of a straight line me and him are both a mile away from the excange in arrowebrook and he is hitting 1.0mb on u torrent and he isnt even on unlimited.

So i should be getting alot higher

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Am only getting 9meg, and am less than 1 mile from exchange in Liscard, but when I disconnect all phone extensions I gain an extra 5 meg, but I know what is causing that, and am due to sort it this weekend.

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Smartchild
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Smartchild
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thats a strange one would that be happening to me??

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do you have sky tv plugged into phone point

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I get 6-7mb in liscard and I'm under 400m from the exchange with new wiring.


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