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#574497 - 3rd Sep 2011 11:53pm Marks & Spencer Online Test Rejection
Jobneeded67 Offline
Addict

Registered: 3rd Aug 2011
Posts: 291
Loc: Birkenhead
Has anybody here sat the online Marks & Spencer test for Customer Assistant? I ask this because I sat it yesterday and got the depressing rejection today.

I wish somebody would please tell me just exactly what are these stores looking for when they thrust these annoying behavioural tests upon job applicants? They just seem so impossible to pass. I hate them!

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#574499 - 3rd Sep 2011 11:57pm Re: Marks & Spencer Online Test Rejection [Re: Jobneeded67]
chev_chelios Offline
Wiki Guide

Registered: 30th Jul 2009
Posts: 5948
Loc: the village of wallasey
I believe boots have 1 of those screening tests

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#574501 - 4th Sep 2011 12:09am Re: Marks & Spencer Online Test Rejection [Re: Jobneeded67]
CVCVCV Offline
Forum Addict

Registered: 4th May 2010
Posts: 1444
Loc: ex Wallasey now Atlanta GA USA
Sorry to say this, but they do these tests for a reason - face it, if you knew how to pass it in advance, a) you would be cheating and b) there would be no point in them doing them. This might not be the only thing that they use to decide, but it may well mean that a) You probably wouldn't have enjoyed the job anyhow or b) done well at it, so you just have to just accept it and move on - onward and upward!! Stay positive!!!!

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#574503 - 4th Sep 2011 12:12am Re: Marks & Spencer Online Test Rejection [Re: chev_chelios]
Softy_Southerner Offline

Forum Guardian

Registered: 2nd May 2008
Posts: 4090
Loc: Back in Devon

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#574512 - 4th Sep 2011 12:41am Re: Marks & Spencer Online Test Rejection [Re: chev_chelios]
Jobneeded67 Offline
Addict

Registered: 3rd Aug 2011
Posts: 291
Loc: Birkenhead
Yes. And it seems that most of these big retail chains are using these behavioural tests to screen job applicants.

Boy, would I LOVE to see full employment return, which would soon obviate the need for these firms to use these annoying, ludicrous tests!

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#574519 - 4th Sep 2011 1:40am Re: Marks & Spencer Online Test Rejection [Re: Jobneeded67]
yewgarth Offline
Forum Addict

Registered: 2nd Nov 2008
Posts: 1779
Loc: new ferry
asda has one as well!

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#574535 - 4th Sep 2011 8:16am Re: Marks & Spencer Online Test Rejection [Re: Jobneeded67]
GrandMasterFlash Offline
Forum Master

Registered: 12th May 2010
Posts: 2492
Loc: at a computer
I did the m&s one and got turned down as well and I've worked in a shop before but am obviously getting them wrong. Had an asda interview months ago after passing their online test and didn't pass the interview because obviously I'm answering their questions wrong. But I still see the need for the tests cos they're much easier than inviting everyone in for an interview to end up wasting everyone's time cos the person hasn't actually got a clue! If asda had the questions I was asked at interview online, I could've either saved myself £4.40 or not missed that day's CAB tutorial, so it did end up wasting everyone's time!

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#574589 - 4th Sep 2011 11:11am Re: Marks & Spencer Online Test Rejection [Re: Jobneeded67]
paulph1972 Offline
Enthusiast

Registered: 14th Mar 2011
Posts: 135
Loc: Wirral
I passed the M&S one last month but didn't go for the job in the end. You have to think of the corporate image, helpful staff blah blah that they want in a person.

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#574607 - 4th Sep 2011 12:03pm Re: Marks & Spencer Online Test Rejection [Re: Softy_Southerner]
debzy Offline
Newbeee

Registered: 30th Aug 2011
Posts: 33
Loc: wirral
Thanks for this link, it's very useful, gives a good idea of how to prepare for questions etc Thanks for sharing :O) x

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#574620 - 4th Sep 2011 1:04pm Re: Marks & Spencer Online Test Rejection [Re: debzy]
Moonstar Offline

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Registered: 2nd Jul 2011
Posts: 1238
Loc: Wirral
Always worth a look around the web before attempting these tests to understand what they are constructed for.

http://www.wikijob.co.uk/wiki/aptitude-tests

A Google search of 'retail aptitude tests' brings up loads of stuff with practice tests and explanations. Must be worth a look.

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#574633 - 4th Sep 2011 1:34pm Re: Marks & Spencer Online Test Rejection [Re: Moonstar]
Softy_Southerner Offline

Forum Guardian

Registered: 2nd May 2008
Posts: 4090
Loc: Back in Devon
Originally Posted By: Moonstar
Always worth a look around the web before attempting these tests to understand what they are constructed for.

http://www.wikijob.co.uk/wiki/aptitude-tests

A Google search of 'retail aptitude tests' brings up loads of stuff with practice tests and explanations. Must be worth a look.


What like this??

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#574636 - 4th Sep 2011 1:39pm Re: Marks & Spencer Online Test Rejection [Re: Jobneeded67]
philmch Offline
Old Hand

Registered: 27th Dec 2007
Posts: 322
Loc: Wirral
This is basically psychometrics and complete b*ll*cks:
http://en.wikipedia.org/wiki/Psychometrics

Note in the third paragraph of Origins And Background:
"Critics, including practitioners in the physical sciences and social activists, have argued that such definition and quantification is impossibly difficult, and that such measurements are often misused, such as with psychometric personality tests used in employment procedures".

I have long refused to complete any of these things and encourage everyone to do the same.

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#574817 - 4th Sep 2011 7:57pm Re: Marks & Spencer Online Test Rejection [Re: philmch]
BennyBoy Offline
Addict

Registered: 15th Nov 2009
Posts: 252
Loc: noctorum
I did loads of them when I was applying for graduate jobs. I got through one once. After doing some research, basically, what happens is that they test your responses against their set parameters. But to try and second guess what they would be is impossible.

The only advice to give is not to try and answer what you think they want to hear. You might notice that they repeat the questions quite alot. That way they can find out. Just answer what you think is best.

Thats why they do them! More effective than an interview

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#575108 - 5th Sep 2011 11:40am Re: Marks & Spencer Online Test Rejection [Re: Jobneeded67]
Wench Offline

H4H County Volunteer
Wiki Veteran

Registered: 9th Aug 2008
Posts: 8616
Loc: Second Circle of Hell.
Originally Posted By: Jobneeded67
I wish somebody would please tell me just exactly what are these stores looking for when they thrust these annoying behavioural tests upon job applicants? They just seem so impossible to pass. I hate them!

If you hate them, then if you see one when applying for a job, don't bother - it's that simple.

I don't think you can "cheat the test" as there are no hard and fast rules as to what employers want from them. They all want different things. If you try and "cheat" then get the job, there's no guarantee you'll keep the job as they may see that you weren't the "type of person" they wanted and subsequently thought you were. You're also only cheating yourself.

_________________________
Sometimes Police Officers give more than just speeding tickets!

Itís hard to be fit as a fiddle when youíre shaped like a cello!

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#575187 - 5th Sep 2011 1:35pm Re: Marks & Spencer Online Test Rejection [Re: Wench]
free_spirit Offline
Smartchild

Registered: 19th Apr 2009
Posts: 452
Loc: wirral
Originally Posted By: Wench
Originally Posted By: Jobneeded67
I wish somebody would please tell me just exactly what are these stores looking for when they thrust these annoying behavioural tests upon job applicants? They just seem so impossible to pass. I hate them!

If you hate them, then if you see one when applying for a job, don't bother - it's that simple.

I don't think you can "cheat the test" as there are no hard and fast rules as to what employers want from them. They all want different things. If you try and "cheat" then get the job, there's no guarantee you'll keep the job as they may see that you weren't the "type of person" they wanted and subsequently thought you were. You're also only cheating yourself.



withthat
i'd be scared to 'cheat' in case that happened then they sacked me..then i'd have no job..

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