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#560148 - 11th Aug 2011 8:35am Virgin Media Outage
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
My mum hasnt been able to access the internet since yesterday... typical Virgin Media shite...

According to Virgin, its been off since 16:00 yesterday, and they are hoping to have it back up and running by "close of play today" (yep, they wouldnt give her a time).

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#560152 - 11th Aug 2011 8:41am Re: Virgin Media Outage [Re: MattLFC]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15986
Loc: New Brighton
V.M are ripoff unreliable barstard's, tell her to end the contract and switch to another provider.
Has she had any problems with double paying etc?
_________________________


http://www.youtube.com/user/stetopop

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#560156 - 11th Aug 2011 8:55am Re: Virgin Media Outage [Re: MattLFC]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
lol, I know mate, but she's only really got it for the telly and cos its cheaper than BT the deal she's on is good for her needs, the outage doesnt bother her much cos she doesnt use the net all that much, however I think the legnth of time is digusting, and the fact they arnt very forthcoming with information, not even an ETA is out of order.

Virgin Media couldnt organise a piss-up in a brewery, but try tellin that to my mother raftl

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#560166 - 11th Aug 2011 9:33am Re: Virgin Media Outage [Re: _Ste_]
MediKated Offline
Member

Registered: 17th Jun 2010
Posts: 80
Loc: Over here
Originally Posted By: _Ste_
V.M are ripoff unreliable barstard's, tell her to end the contract and switch to another provider.
Has she had any problems with double paying etc?


We have and the sods dont give it back, they take it off next months bill because apparantly thats easier but what they dont realise is theyve taken your money that you needed in the bank for that months other direct debits, they did this to us and made us go Over drawn and we got bank charges for it, we threatened court action and they paid the money back in and covered the bank charges - eventually! And dont get me started on the overseas call centres who dont have a clue.

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#560179 - 11th Aug 2011 9:48am Re: Virgin Media Outage [Re: MattLFC]
Nigel Offline

Wise One

Registered: 26th Mar 2010
Posts: 850
Loc: Wirral
I had to restart my SuperHub this morning, CH63 area. What area are you talking about MattLFC?
_________________________
O give thanks unto the LORD; for he is good; for his mercy endureth for ever ...

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#560187 - 11th Aug 2011 10:05am Re: Virgin Media Outage [Re: MattLFC]
Frog_Eyes
Unregistered


Yep ares has been off all night still of now, ch45. first bit of crap we have ever had with them. Sky were the ones that fooked us about all the time, that's why we moved to virgin.

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#560191 - 11th Aug 2011 10:10am Re: Virgin Media Outage [Re: MattLFC]
zigzagwanderer Online   content
Addict

Registered: 23rd Jan 2011
Posts: 293
Loc: Wallasey
No problem here in Liscard - been ok since I got up at 6.00 .

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#560199 - 11th Aug 2011 10:29am Re: Virgin Media Outage [Re: MattLFC]
Sallybear Offline
Smartchild

Registered: 5th Apr 2009
Posts: 587
Loc: Wirral
No problems in Oxton.

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#560219 - 11th Aug 2011 10:58am Re: Virgin Media Outage [Re: Sallybear]
djebbie Offline
Beginner

Registered: 20th Sep 2010
Posts: 7
Loc: birkenhead
i think virgin media get an unwarrented bad press, they have probably the best service around

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#560238 - 11th Aug 2011 11:23am Re: Virgin Media Outage [Re: MattLFC]
philmch Offline
Old Hand

Registered: 27th Dec 2007
Posts: 325
Loc: Wirral
I dumped Virgin back in March after years of poor service and went over to BT.

BT's broadband and hub have so far been 100% reliable and I've only had a couple of short email outages.

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#560263 - 11th Aug 2011 12:13pm Re: Virgin Media Outage [Re: MattLFC]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
She lives in the CH46 are (Moreton)... so if we have the CH45 and CH46 areaKs off atm, as Cilla would say, thats a whole lorra lorra homes and its almost 24 hours without service now, and counting - if thats someones opinion of "the best service around", then they must have been with talktalk previously loooool.

They still have no idea when service will resume. Mind you, at least its not the whole lot off like usually happens with Virgin, the TV and telephone still work okay; I guess thats something better than nothing for the old dear lol.

smile

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#560347 - 11th Aug 2011 2:31pm Re: Virgin Media Outage [Re: MattLFC]
free_spirit Offline
Smartchild

Registered: 19th Apr 2009
Posts: 452
Loc: wirral
no probs in ch44

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#560355 - 11th Aug 2011 2:52pm Re: Virgin Media Outage [Re: MattLFC]
Tatey Offline
Forum Addict

Registered: 14th Apr 2009
Posts: 1412
Loc: New Brighton
No problem in New Brighton!

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#560361 - 11th Aug 2011 3:37pm Re: Virgin Media Outage [Re: MattLFC]
Frog_Eyes
Unregistered


A few others are off round mine, we have been told it will be back on 12 to 24 hours.

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#560364 - 11th Aug 2011 3:44pm Re: Virgin Media Outage [Re: MattLFC]
lau2908 Offline
Forum Addict

Registered: 5th Jun 2010
Posts: 1400
Loc: wallasey
no probs in wallasey, Imo virgin media are by far the most superior, I have 50mb with them and never had a problem, I have had sky and bt broadband in the past and been totally let down with the service. My virgin media service gets totally battered on a daily basis and always been 110%, could not fault virgin one little bit

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