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#548677 - 18th Jul 2011 10:31am Fast Food Complaint
Nibs28 Offline
Newbeee

Registered: 18th Jul 2011
Posts: 11
Loc: Birkenhead
Had the worst meal in wimpy on saturday, chips not cooked and member of the public helping with the plates!!! woman who served us had very dirty finger nails. complained about the chips and asked for our money back and was told in no uncertain terms that there was no way we were getting our money back and we were in the wrong. horrid manager, who had 5 mins before been giving 2 young girls a staff appraisal in the restaurant. heard everything...they were getting a right telling off for not asking if customers would like to go large with their food!! never ever agin will we go back there. mad


Edited by Mark (19th Jul 2011 6:04pm)
Edit Reason: Title Changed

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#548683 - 18th Jul 2011 10:38am Re: Fast Food Complaint [Re: Nibs28]
Bezzymate Offline
Forum Veteran

Registered: 24th Apr 2010
Posts: 5551
Loc: New New Brighton
OMG you must take this further and write to or email head office.
You could also ring Envioromental Health and make them aware of their 'sloppy' lack of standards!

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#548686 - 18th Jul 2011 10:40am Re: Fast Food Complaint [Re: Bezzymate]
jabber_Ish Offline
Forum Master

Registered: 7th Jan 2010
Posts: 2942
Loc: Black Rock
never been in a wimpy, doubt id ever bother

filthy manufactured food, certainly wouldnt feed it to kids noonoo
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#548691 - 18th Jul 2011 10:51am Re: Fast Food Complaint [Re: jabber_Ish]
Nibs28 Offline
Newbeee

Registered: 18th Jul 2011
Posts: 11
Loc: Birkenhead
deffo going to complain. spur of the moment decision that we decided to eat there. sort of ruined a pleasent afternoon...my heart was thumping when i left. sick

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#548692 - 18th Jul 2011 10:53am Re: Fast Food Complaint [Re: Nibs28]
rocks Offline

Wiki Guide

Registered: 2nd Apr 2011
Posts: 6637
Loc: 3/4 of the way there....
id write and complain too, i dont go to places like that, i cant afford for someone else to cook my food ha
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#548694 - 18th Jul 2011 10:55am Re: Fast Food Complaint [Re: Nibs28]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
If you want a classic view of how NOT to do it, try McDonald's in Ellesmere Port (the one in town, not Cheshire Oaks).

Their system seems to be that they bring the tray of cooked and prepared burgers to the front of the servery, and the staff who are serving customers (handling money etc) then wrap them.

There is no handwashing, they just turn from the till, wrap the burgers, back to the till, and give them to you. Nice frown

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#548695 - 18th Jul 2011 10:59am Re: Fast Food Complaint [Re: Nibs28]
Bezzymate Offline
Forum Veteran

Registered: 24th Apr 2010
Posts: 5551
Loc: New New Brighton
Again,make Envo' Health aware of this bad practice!

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#548699 - 18th Jul 2011 11:11am Re: Fast Food Complaint [Re: Nibs28]
TRANCENTRAL Offline

Green Meanie
Wiki Master

Registered: 10th Apr 2008
Posts: 13454
Loc: Underground
The address of head office is

Wimpy Head Office

by mail...

2 The Listons
Liston Road
Marlow
Bucks
SL7 1FD
by phone...

Tel No. 01628 891655
Fax No. 01628 474025

by email...

Email: info@wimpy.uk.com
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#548709 - 18th Jul 2011 11:31am Re: Fast Food Complaint [Re: Nibs28]
BandyCoot Offline

Forum Veteran

Registered: 7th Dec 2008
Posts: 5349
Loc: Birkenhead
To be honest I'd rather eat my own arm than go in to either Wimpy or MacD. I love good beefburgers but get my own and cook my own.
oldman
_________________________
Birkenhead........ God's own Room 101.

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#548721 - 18th Jul 2011 11:44am Re: Fast Food Complaint [Re: Nibs28]
Nigel Offline

Wise One

Registered: 26th Mar 2010
Posts: 850
Loc: Wirral
Originally Posted By: Nibs28
Had the worst meal in wimpy on saturday, chips not cooked and member of the public helping with the plates!!! woman who served us had very dirty finger nails. complained about the chips and asked for our money back and was told in no uncertain terms that there was no way we were getting our money back and we were in the wrong. horrid manager, who had 5 mins before been giving 2 young girls a staff appraisal in the restaurant. heard everything...they were getting a right telling off for not asking if customers would like to go large with their food!! never ever agin will we go back there. mad


It's all down to cost cutting and profit, the companies themselves don't give a flying *uck about the customers or staff!!
_________________________
O give thanks unto the LORD; for he is good; for his mercy endureth for ever ...

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#548729 - 18th Jul 2011 11:55am Re: Fast Food Complaint [Re: Nibs28]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15986
Loc: New Brighton
Originally Posted By: Nibs28
deffo going to complain. spur of the moment decision that we decided to eat there. sort of ruined a pleasent afternoon...my heart was thumping when i left. sick


You are entitled to your money back!
I went through the kfc drivethrough once and found a hair in my burger, needless to say I went straight back and through it on the counter.
They tried to give me another meal but I refused and demanded my money back.
Making a fuss whilst there are customers there helps too, I got my money back.
Maccy d's don't cook their chips properly anymore at the rock, theyre still raw most of the time, if it's not things missing it's something else. no
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http://www.youtube.com/user/stetopop

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#548730 - 18th Jul 2011 12:00pm Re: Fast Food Complaint [Re: BandyCoot]
Sarah_ZR Offline
Wiki Veteran

Registered: 8th Jul 2011
Posts: 8484
Loc: wirral
Originally Posted By: Band sick yCoot
To be honest I'd rather eat my own arm than go in to either Wimpy or MacD. I love good beefburgers but get my own and cook my own.
oldman

Same here places like that used to be nice,now god knows wot you find in the food

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#548750 - 18th Jul 2011 12:53pm Re: Fast Food Complaint [Re: Nibs28]
AX_125 Online   content

Forum Guardian

Registered: 10th Nov 2003
Posts: 3793
Loc: Home
probably why they are not a successful food chain anymore.

their old restaurant used to be huge.
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#548760 - 18th Jul 2011 1:53pm Re: Fast Food Complaint [Re: Nibs28]
Nibs28 Offline
Newbeee

Registered: 18th Jul 2011
Posts: 11
Loc: Birkenhead
your arm would have tasted better. sorry bit of cannibalism there.

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#548762 - 18th Jul 2011 2:08pm Re: Fast Food Complaint [Re: Nibs28]
Sarah_ZR Offline
Wiki Veteran

Registered: 8th Jul 2011
Posts: 8484
Loc: wirral
Originally Posted By: Nibs28
your arm would have tasted better. sorry bit of cannibalism there.

Lol

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