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#543459 - 7th Jul 2011 8:13pm Email problems
Toffeenose Offline
Old Hand

Registered: 16th Aug 2010
Posts: 372
Loc: Wallasey
Evening folks , i'm having trouble reading my opened emails on outlook, when the email is open , i get a box that says " select the encoding that makes your document readable"
" text encoding"
windows default ,MS-DOS , other encoding ( which is checked).
and Japanese is highlighted , obviously , im aware it shouldnt be japanese , what should it be ,im assuming it will be Western European .. but which one.... hope this makes sense to someone.
any answers will be greatly appreciated , but since i am now going to work , i wont be able to answer anything till the morning .cheers pete

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#543735 - 8th Jul 2011 11:29am Re: Email problems [Re: Toffeenose]
ex0__ Offline
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Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
The european ones are basically all the same, stick to UTF8 if its available as a choice (or US-English (ANSI)).

Or you could switch over to Mozilla Thunderbird which handles encoding automatically tease

Edit: Have you checked Windows default and tried that? The default should be ANSI.


Edited by ex0__ (8th Jul 2011 11:32am)
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#543759 - 8th Jul 2011 12:30pm Re: Email problems [Re: Toffeenose]
Toffeenose Offline
Old Hand

Registered: 16th Aug 2010
Posts: 372
Loc: Wallasey
Cheers for that .... my son managed to open it , by saving it to my documents , right clicking it , and opening it with Adobe... seems a bit " around the houses " but it worked ..

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#543785 - 8th Jul 2011 12:53pm Re: Email problems [Re: Toffeenose]
PaulWirral
Unregistered


I would of thought it would of been easier if you simply learned Japanese but you way worked anyhow.

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#544754 - 10th Jul 2011 11:40am Re: Email problems [Re: Toffeenose]
movingtables Offline
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Registered: 9th Jul 2011
Posts: 125
Loc: Prenton
Originally Posted By: Toffeenose
Cheers for that .... my son managed to open it , by saving it to my documents , right clicking it , and opening it with Adobe... seems a bit " around the houses " but it worked ..


was it a PDF file?
if so download Adobe Reader: http://get.adobe.com/uk/reader/

future pdf emails should automaticaly open with it.

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#544776 - 10th Jul 2011 12:11pm Re: Email problems [Re: Toffeenose]
Toffeenose Offline
Old Hand

Registered: 16th Aug 2010
Posts: 372
Loc: Wallasey
Movingtables , yes , it was a PDF file , and i have Adobe installed , but it is just unreadable when opened....I have managed to sort it , well my son has , but i would rather just open a n email and read it .

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