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#538546 - 26th Jun 2011 8:52am Shut down / log off / button vanished win7
willo
Unregistered


My option button on start menu for log off / shut down / etc etc has vanished on my win 7 laptop, i tryed using task manager to shut down, but the option is not there, so i held down power button, and rebooted, thinking it would come back, but no, still not there, any ideas any one, bit of a strange one this.

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#538548 - 26th Jun 2011 8:57am Re: Shut down / log off / button vanished win7 [Re: ]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 20999
Loc: Wirral
Press CTRL + ESC

for that to happen its sounds like you could be infected ??
Try system restore it might bring it back.
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#538549 - 26th Jun 2011 9:03am Re: Shut down / log off / button vanished win7 [Re: Mark]
willo
Unregistered


Still no option to shut down etc etc, i keep system restore turned off, so it looks like i will have to revert back to factory settings from recovery on partion,

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#538550 - 26th Jun 2011 9:09am Re: Shut down / log off / button vanished win7 [Re: ]
Mark Online   Reading


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Try Safe Mode !
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#538562 - 26th Jun 2011 9:34am Re: Shut down / log off / button vanished win7 [Re: ]
ex0__ Offline
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Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
Can you do control alt delete or start > run > msconfig, or does it throw up access denied messages?
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#538566 - 26th Jun 2011 9:42am Re: Shut down / log off / button vanished win7 [Re: ex0__]
willo
Unregistered


the run option has vanished aswell, and i carnt get into safe mode, i have tried cltl alt delete, there is no option to shut down that has gone aswell

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#538568 - 26th Jun 2011 9:46am Re: Shut down / log off / button vanished win7 [Re: ]
ex0__ Offline
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Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
What happens when you control alt delete?

Why can't you get into safe mode?
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#538572 - 26th Jun 2011 9:53am Re: Shut down / log off / button vanished win7 [Re: ]
PaulWirral
Unregistered


Probably easier just to do a recovery then fat arse about.

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#538578 - 26th Jun 2011 10:13am Re: Shut down / log off / button vanished win7 [Re: ]
ex0__ Offline
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Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
Originally Posted By: PaulWirral
Probably easier just to do a recovery then fat arse about.


I guess that's one way to go about it. Since he keeps posting these threads it might be an idea for him to persevere and learn how to fix his machine himself..
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#538580 - 26th Jun 2011 10:22am Re: Shut down / log off / button vanished win7 [Re: ex0__]
bert1 Offline

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Registered: 27th Nov 2008
Posts: 7846
Loc: tranmere
I haven't got a clue about this but i do like learning off you guys, just googled, would this help.

) Click on the Start Menu and click into the “Search programs and files” dialog box
2) Type in the following and then hit enter; gpedit.msc
3) With gpedit now open go to the following section:
User Configuration\Administrative Templates\Start Menu and Taskbar
4) Double click on ‘Remove and Prevent Access to the Shut Down command’
5) Set the option to “Disabled”
6) Click Apply

the shut down button should be back in the Start Menu.
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#538582 - 26th Jun 2011 10:25am Re: Shut down / log off / button vanished win7 [Re: ex0__]
willo
Unregistered


Originally Posted By: ex0__
Originally Posted By: PaulWirral
Probably easier just to do a recovery then fat arse about.


I guess that's one way to go about it. Since he keeps posting these threads it might be an idea for him to persevere and learn how to fix his machine himself..
no one is forcing you to give advice, i am sorry for posting a computer query in this section, shall i post it in History section then
if you dont want to give advice then dont replie to my questions, am sure there will be someone who is more than happy to give advice and not moan about it
I am so sorry for being dum and not understanding every thing there is to know about pc's, and for asking for help/


Edited by willo (26th Jun 2011 10:25am)

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#538584 - 26th Jun 2011 10:28am Re: Shut down / log off / button vanished win7 [Re: bert1]
willo
Unregistered


Originally Posted By: bert1
I haven't got a clue about this but i do like learning off you guys, just googled, would this help.

) Click on the Start Menu and click into the “Search programs and files” dialog box
2) Type in the following and then hit enter; gpedit.msc
3) With gpedit now open go to the following section:
User Configuration\Administrative Templates\Start Menu and Taskbar
4) Double click on ‘Remove and Prevent Access to the Shut Down command’
5) Set the option to “Disabled”
6) Click Apply

the shut down button should be back in the Start Menu.

THANK YOU this has worked, and thanks for not moaning about giving advice and helping, (un like some) thanks

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#538585 - 26th Jun 2011 10:31am Re: Shut down / log off / button vanished win7 [Re: ]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
/rolls eyes.

It's a two way system dude, when you ask for help and I try to figure out what's wrong you need to respond to me before I can suggest solutions. Otherwise we'd be sat here pasting solutions to problems that don't exist...

All I was saying was restoring to a backup is not the best way to fix a problem. You should try figuring it out (with help) before you resort to that.
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#538611 - 26th Jun 2011 12:11pm Re: Shut down / log off / button vanished win7 [Re: ]
Snodvan Offline

Forum Addict

Registered: 19th Mar 2008
Posts: 1253
Loc: Wallasey Village
I do not think Willo was being unreasonable. When you are staring at a blank screen or a keyboard that does not respond as you would wish/ would expect then "trying to figure it out" is far from easy and could take days of research - for most of which you would need access to a computer/ internet!. Ex0 obviously has a level of knowledge about how these computers work that is MILES above my incompetence level so he may be able to figure it out - me? I just shout for help and folks like Bert get me out of a mess

Snod
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#538999 - 27th Jun 2011 8:30am Re: Shut down / log off / button vanished win7 [Re: Snodvan]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
I don't think I was being unreasonable either. I asked him questions and he wasn't responding. Gpedit changes do not happen randomly, it will turn out to be malware.

I wasn't really doing anything different from what Bert did, the only difference was I was getting more information before I started looking for solutions.
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