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#537888 - 23rd Jun 2011 10:29pm Virus Recovery one lingering Problem still exsist
ChrisJ Offline

Enthusiast

Registered: 22nd May 2011
Posts: 119
Loc: Chester
Hi Guys & Girls,

Background
About 3 weeks ago i got a virus which quick turned to 4, AVG Virus scan failed to find it.

It was driving me mad AVG Virus alerts were popping all the time telling all sort of files were infected and moved the files to the Virus Vault I tried updating AVG but it would not Update. After reading a Virus thread about Anti Virus software not updating I searched the registry and I found out that AVG was not updating because the Virus have disabled AVG and 9 other Anti Virus Programmes from updating !!!!

So I downloaded & installed one the wasn't on the disabled list AVAST I ran it and it found 4 Virus I removed then delteted them.
Things were getting back to normal then I noticed that some software was not working because most of the softwares files were in AVG's Virus Vault And I had deleted the all the programmes that had stopped working begin with the letter A so the virus had being working it's way through my Progam File Dir starting at the top with A !!!!
Things are back to normal except....
Now my problem every time I open a Microsoft Program such as Outlook, IE, Word, Excel Windows Installer opens and then Microsoft XP Office Professional wants to install even thou it's allready on I have to canel the install and then the Programme opens
I'm getting fed up of this.

Does anyone know how I can stop MS XP Office wanting to install ??
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#537894 - 23rd Jun 2011 10:34pm Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
I'd make sure those virus/malware scans are done properly.

First, delete AVG. It's useless.

Download and install Malwarebytes, update it.

Reboot, smash f8 until you get a list of options and run malwarebytes and let it scan, delete anything it finds.

Once done run Avast and do a full scan, delete anything that finds as well, reboot and try opening office. Could always just do a reinstall if there's still errors, could be a corrupt file if whatever the virus was has messed around with any of the office dll's or executables.
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#537912 - 23rd Jun 2011 11:43pm Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ]
1971efc Offline
Member

Registered: 6th Feb 2011
Posts: 91
Loc: birkenhead
avast is proberly the best free one out there,,, but should only run one av at a time as they will fight each other

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#537914 - 24th Jun 2011 12:00am Re: Virus Recovery one lingering Problem still exsist [Re: ex0__]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
Originally Posted By: ex0__
Reboot, smash f8 until you get a list of options and run malwarebytes and let it scan, delete anything it finds.


Hit enter too soon there .. once you hit f8 and get a list of options choose safe mode with networking and then do the rest smile
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#537984 - 24th Jun 2011 10:16am Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ]
BandyCoot Online   Reading

Forum Veteran

Registered: 7th Dec 2008
Posts: 5336
Loc: Birkenhead
If all else fails just do a reinstall of the MS stuff but make sure it is after you have cleaned everything, would take MS Office stuff off before cleaning too - gives it less work to do.

Just an aside, can anybody disagree that them two "poor sick" hackers shouldn't be hung by the gonads? they're the sort of barstewards who put these viruses around and do it for fun.


Edited by BandyCoot (24th Jun 2011 10:18am)
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#537992 - 24th Jun 2011 10:29am Re: Virus Recovery one lingering Problem still exsist [Re: BandyCoot]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
Most bits of malware that are released are done so for monetary gain. It's rare to find viruses released these days, usually its bots and ad-droppers or rogue antivirus/password loggers. The point is to get money from the machine before it gets cleaned. Loggers in particular are being used more nad more to steal bank and social networking details and they then get sold on for id theft or straight up fraud. Usually through russian forums since anyone that's selling does so through .ru's because the Russians won't respond to the American requests to take the websites down.

Hackers don't do any of the above, I'm not sure who you're referring to either.

Slightly related, you can buy a remote desktop (lets you see and control the machine and everything on it) for around $1 per machine and can purchase zombie boxes (computers infected by particular types of malware which lets you use them to attack other computers/websites) for around 2 cents per bot.


Edited by ex0__ (24th Jun 2011 10:32am)
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#538008 - 24th Jun 2011 11:07am Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ]
Sallybear Offline
Smartchild

Registered: 5th Apr 2009
Posts: 587
Loc: Wirral
avast is also rubbish don't use it, Microsoft Security Essentials is better.

If you still have problems PM me

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#538051 - 24th Jun 2011 3:26pm Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Sounds like some file could be damaged, not so much a virus. Just try re-installing the affected office and IE programmes. Then see what happens.

Simple lol.

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