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#522864 - 24th May 2011 11:09am Lewis Reed and excellent customer services
insanekitty Offline
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Registered: 18th Mar 2009
Posts: 200
Loc: Woodchurch
After having the tyre slashed on our car at Seacombe on Sunday we had to go out and get another.
First point of call - Quick (robbers) Fit! They only wanted £250 for a new tyre of the same make, haha go and kiss my hmmmmmmmm
Second point of call - National Tyres. They only wanted £190 plus fitting etc and couldnt get one in for two days! Haha go and kiss my hmmmmmmm
Third point of call......
Lewis Reed Renault on Woodchurch Road. Now you would think this would be the dearest option but they supplied and fitted the tyre for just £160!!!!!
Also because we couldnt drive the car as we dont get a spare they arranged a courtesy car for us as well.
Now if that is not customer service then what is?
I can only highly recommend them for anything you need and from now on will be our first point of call. The staff are brilliant and friendly especially Anita and there is free coffee too.
So my medal for customer services this week goes to Lewis Reed. A massive thank you from me and my family.

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#522873 - 24th May 2011 11:41am Re: Lewis Reed and excellent customer services [Re: insanekitty]
pablo42 Offline
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Registered: 12th Dec 2009
Posts: 731
Loc: Wallasey
There's a guy just off Kelvin Road in Seacombe. Called the Tyre guys. Well worth a phone call

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#522877 - 24th May 2011 11:44am Re: Lewis Reed and excellent customer services [Re: pablo42]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15986
Loc: New Brighton
Originally Posted By: pablo42
There's a guy just off Kelvin Road in Seacombe. Called the Tyre guys. Well worth a phone call


withthat but he's moved to Brighton St now opposite the car wash wink
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#522879 - 24th May 2011 11:47am Re: Lewis Reed and excellent customer services [Re: insanekitty]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15986
Loc: New Brighton
omg Jesus wept!
Only just read that! WTF? How much?
What you driving an M3?

Some people honestly!
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#522882 - 24th May 2011 11:48am Re: Lewis Reed and excellent customer services [Re: insanekitty]
insanekitty Offline
Addict

Registered: 18th Mar 2009
Posts: 200
Loc: Woodchurch
We have a Renault Grand Scenic and require a 'heavy duty' tyre and not many people stock these and also they are expensive.
I always prefer to fit the same tyres that the manufacturers fit and have done on all my cars and vans.
Just really Pi**ed off with the scum bag who did this!

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#522885 - 24th May 2011 11:50am Re: Lewis Reed and excellent customer services [Re: insanekitty]
StuyMac Offline

Wiki Master

Registered: 24th Nov 2003
Posts: 12002
Loc: Wirralshire
You mention you dont get a spare - are they "runflats"?

If so, that will explain why they are so expensive....
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#522889 - 24th May 2011 11:58am Re: Lewis Reed and excellent customer services [Re: insanekitty]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15986
Loc: New Brighton
Were was it parked?
I'd be checking the cctv, shitsville springs to mind, can't have anything round there without it getting nicked, scratched or trashed! mad
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#522891 - 24th May 2011 12:04pm Re: Lewis Reed and excellent customer services [Re: insanekitty]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15986
Loc: New Brighton
Edit just seen your other post.
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