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#488134 - 18th Mar 2011 5:41pm advice for sister plz on a car she bought
rocketqueen Offline

Smartchild

Registered: 31st Oct 2010
Posts: 537
Loc: birkenhead
hoping someone can help us plz


my sister bought a car 2 weeks ago...she paid 900 cash and exchanged her old car for another car...

the first 2 days she noticed problems and phoned the garage up as the temperature gauge was high....
they fitted some thing on it.... within a day or 2 she foned again as car was still not right....kwikfit did something and told her the temperature always rises.....my sister was made to feel like a bimbo...

today she got in car and it overheated.... the head gasket has gone....the fan wouldnt turn on....she foned up garage and the man said ""oooh that does suprise me"...
the car is under warranty for 3 months...but with an excess of 250...
is this right???

surely under the sales of goods act...the car should of been fit for purpose....
plz help ....your advice will be so greatly appreciated
xx
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'Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.' Dr Seuss.

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#488137 - 18th Mar 2011 5:48pm Re: advice for sister plz on a car she bought [Re: rocketqueen]
poodlepup Offline
Forum Guardian

Registered: 6th Oct 2010
Posts: 3973
Loc: wirral
what does it say on your reciepts about warranty?
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#488138 - 18th Mar 2011 5:53pm Re: advice for sister plz on a car she bought [Re: poodlepup]
pablo42 Offline
Veteran

Registered: 12th Dec 2009
Posts: 731
Loc: Wallasey
It's generally, let the buyer beware. These guarantees aren't usually worth the paper they're written on

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#488139 - 18th Mar 2011 5:55pm Re: advice for sister plz on a car she bought [Re: rocketqueen]
poodlepup Offline
Forum Guardian

Registered: 6th Oct 2010
Posts: 3973
Loc: wirral
Trading standards may be able to help you.
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#488141 - 18th Mar 2011 6:03pm Re: advice for sister plz on a car she bought [Re: rocketqueen]
rocketqueen Offline

Smartchild

Registered: 31st Oct 2010
Posts: 537
Loc: birkenhead
aww a huge thanx to everyone who has replied.....my sis has just foned the garage and they are going to honour the full repair....

could the mod plz delete this post....

thanx again

xxx
_________________________
'Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.' Dr Seuss.

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#488176 - 18th Mar 2011 7:35pm Re: advice for sister plz on a car she bought [Re: rocketqueen]
lansyp Offline

Forum Addict

Registered: 21st Jul 2009
Posts: 1444
Loc: rockferry
put the name of the garage on here so we can all aviod it

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#488189 - 18th Mar 2011 8:22pm Re: advice for sister plz on a car she bought [Re: rocketqueen]
DavidB Offline
Wiki Guide

Registered: 7th Dec 2003
Posts: 5591
Loc: Bebington, Wirral
Sounds good, make sure they do the job OK. Trading Standards advises that you see the old parts before you pay the money as a precaution. smile
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#488207 - 18th Mar 2011 8:56pm Re: advice for sister plz on a car she bought [Re: lansyp]
johncon Offline

Smartchild

Registered: 17th Oct 2010
Posts: 621
Loc: bromborough
Originally Posted By: lansyp
put the name of the garage on here so we can all aviod it
Why avoid it if they have agreed to make good ?? Yes I do work in the trade but not in car sales. Not all motor traders are cowboys and whoever this is should be given the chance to make good before slagging them off.
oldman noonoo
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#488224 - 18th Mar 2011 9:29pm Re: advice for sister plz on a car she bought [Re: rocketqueen]
kimpri Offline

Forum Guardian

Registered: 29th Oct 2008
Posts: 3552
Loc: birkenhead
Originally Posted By: rocketqueen
aww a huge thanx to everyone who has replied.....my sis has just foned the garage and they are going to honour the full repair....

could the mod plz delete this post....

thanx again

xxx
notify and request it to be removed.
_________________________
Does your vacuum suck? Get a Dyson!!



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#488279 - 19th Mar 2011 9:41am Re: advice for sister plz on a car she bought [Re: johncon]
_jase_
Unregistered


Originally Posted By: johncon
Originally Posted By: lansyp
put the name of the garage on here so we can all aviod it
Why avoid it if they have agreed to make good ?? Yes I do work in the trade but not in car sales. Not all motor traders are cowboys and whoever this is should be given the chance to make good before slagging them off.
oldman noonoo



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