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Joined: May 2007
Posts: 558
Smartchild
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OP
Smartchild
Joined: May 2007
Posts: 558 |
Hi all,
I ordered some clothes off the internet on the 15th december with the view to have them by xmas, which they did on the 23rd, but i was at work so they left me a card saying i was out and they took the goods back to the depot.
Now ive lost the card! Ive tried to ring my local depot on the rossmore but no answer, and when i try and ring royal mail CS they " cant help me " because i dont have the reference number off that card.
Can anyone shine some light on this for me please?
Many thanks
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Joined: Dec 2010
Posts: 64
Member
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Member
Joined: Dec 2010
Posts: 64 |
go to the depot yours self with ID,they are very helpful
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Joined: Dec 2008
Posts: 5,444
Forum Veteran
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Forum Veteran
Joined: Dec 2008
Posts: 5,444 |
Print off the internet receipt as well.
Birkenhead........ God's own Room 101.
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Joined: May 2007
Posts: 558
Smartchild
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OP
Smartchild
Joined: May 2007
Posts: 558 |
The reciept i got from asos?
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Joined: Aug 2006
Posts: 855
Wise One
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Wise One
Joined: Aug 2006
Posts: 855 |
I have had it where I paid for a next day delivery on tickets for tennis in London but they didn't turn up. so the following day i tried calling them but got no answer. I went to the depot at 6 in the morning as I had to set off for London to be there for lunch. the staff where very helpful and looked through and found them for me. make sure if they were bought on someone else's card or in their name, i.e. your wife, you take some ID for her too. I was lucky that they where in my sisters name as we got them from Ebay but I had a few letters and they where fine.
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Joined: Dec 2008
Posts: 5,444
Forum Veteran
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Forum Veteran
Joined: Dec 2008
Posts: 5,444 |
The reciept i got from asos? Don't know that one mate, just that when I get stuff from t'internet I make sure I get a confirmation email, with an order number etc. and print it off. I won't deal with a firm which doesn't state that it confirms orders, too many robbin' gits out there.
Birkenhead........ God's own Room 101.
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Joined: Dec 2003
Posts: 8,019
Wiki Veteran
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Wiki Veteran
Joined: Dec 2003
Posts: 8,019 |
Just go down, they will find it for you!
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!
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Joined: Dec 2003
Posts: 5,683
Wiki Guide
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Wiki Guide
Joined: Dec 2003
Posts: 5,683 |
I've not had trouble when doing this, they're pretty informal about it. Take ID and they will get it for you.
"C20 LET bang"
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Joined: Apr 2008
Posts: 13,487
Green Meanie Wiki Master
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Green Meanie Wiki Master
Joined: Apr 2008
Posts: 13,487 |
I've not had trouble when doing this, they're pretty informal about it. Take ID and they will get it for you.  
![[Linked Image]](http://img268.imageshack.us/img268/9940/334766523006ccdm3.jpg) Please do not adjust your mind, there is a slight problem with reality
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Joined: Apr 2009
Posts: 2,354 Likes: 1
Forum Master
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Forum Master
Joined: Apr 2009
Posts: 2,354 Likes: 1 |
Whenever I miss a delivery from Royal Mail they give you 3 working days to collect it before returning it to the sender. Good luck.
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Joined: Apr 2008
Posts: 13,487
Green Meanie Wiki Master
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Green Meanie Wiki Master
Joined: Apr 2008
Posts: 13,487 |
Whenever I miss a delivery from Royal Mail they give you 3 working days to collect it before returning it to the sender. Good luck. YERR thay do mate!
Please do not adjust your mind, there is a slight problem with reality
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Joined: Mar 2010
Posts: 852
Wise One
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Wise One
Joined: Mar 2010
Posts: 852 |
Not very long that is it? Do they not state a longer time period to collect on the card they put through your door?
O give thanks unto the LORD; for he is good; for his mercy endureth for ever ...
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Joined: May 2008
Posts: 4,119
Forum Guardian
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Forum Guardian
Joined: May 2008
Posts: 4,119 |
I had a card left on Christmas Eve. I can't remember when it said they would return it but I'm sure it was longer than 3 working days - although 3 WORKING days is about a week with all the Bank Holiday just now
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Joined: Nov 2010
Posts: 187
Enthusiast
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Enthusiast
Joined: Nov 2010
Posts: 187 |
I agree with most here, mate. The rm delivery depot are very helpful. ID should be enough, along with your address and when it was originally delivered.
I have never had any hassle with them, always helpful and friendly :-)
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