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#447117 - 25th Nov 2010 8:34pm dongle problems ****
TRANCENTRAL Offline

Green Meanie
Wiki Master

Registered: 10th Apr 2008
Posts: 13453
Loc: Underground
hi peeps having problems with my dongle frown
it just will not scan for a service c on checked the sim and its fine in my other dongle! its a 3 zet one on contract please help what can i do?
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#447122 - 25th Nov 2010 8:44pm Re: dongle problems [Re: TRANCENTRAL]
chev_chelios Offline
Wiki Guide

Registered: 30th Jul 2009
Posts: 5948
Loc: the village of wallasey
must be a knackered dongle?

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#447123 - 25th Nov 2010 8:48pm Re: dongle problems [Re: chev_chelios]
TRANCENTRAL Offline

Green Meanie
Wiki Master

Registered: 10th Apr 2008
Posts: 13453
Loc: Underground
Originally Posted By: stephen1972
must be a knackered dongle?

do i contact 3 then?
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Please do not adjust your mind, there is a slight problem with reality. #backscovered

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#447127 - 25th Nov 2010 8:53pm Re: dongle problems [Re: TRANCENTRAL]
chev_chelios Offline
Wiki Guide

Registered: 30th Jul 2009
Posts: 5948
Loc: the village of wallasey
is other dongle a 3? If its a pay monthly they should send u a new 1. Good luck calling india lol

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#447128 - 25th Nov 2010 8:54pm Re: dongle problems [Re: TRANCENTRAL]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 18996
Loc: Bob Land
I reckon so tc! Give 'em loads, lad! hammer
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#447130 - 25th Nov 2010 8:56pm Re: dongle problems [Re: chev_chelios]
TRANCENTRAL Offline

Green Meanie
Wiki Master

Registered: 10th Apr 2008
Posts: 13453
Loc: Underground
Originally Posted By: stephen1972
is other dongle a 3? If its a pay monthly they should send u a new 1. Good luck calling india lol


not going to cost me then? what about calling in to a 3 store?
btw both pay monthly !
_________________________
Please do not adjust your mind, there is a slight problem with reality. #backscovered

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#447136 - 25th Nov 2010 9:06pm Re: dongle problems [Re: TRANCENTRAL]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
if its under warranty, it will cost you nothing, if it is a hardware fault, take it to the local 3store or telephone their customer services.

Alternatively, it could be a software fault, iirc they usually have their own dongle connection software, if thats the case try unistalling it and then reinstalling it.

Check the three website for help as well, if you use a connection anywhere, it might have some helpful advice for solving such problems.

If its a faulty dongle and your out of warranty (usually 12 months, but a lot of techy stuff carries 2 year EU warranties), then you may well have to pay for a new one, regardless of whether you are on PAYG or pay monthly (though in such circumstances, they usually offer a recon for low price or even free).

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#447139 - 25th Nov 2010 9:08pm Re: dongle problems [Re: TRANCENTRAL]
chev_chelios Offline
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Registered: 30th Jul 2009
Posts: 5948
Loc: the village of wallasey
wouldnt think they charge you not worth much are they! U get contract from 3 store? Id pop in. talk to and english person lol

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#447141 - 25th Nov 2010 9:17pm Re: dongle problems [Re: chev_chelios]
TRANCENTRAL Offline

Green Meanie
Wiki Master

Registered: 10th Apr 2008
Posts: 13453
Loc: Underground
Originally Posted By: stephen1972
wouldnt think they charge you not worth much are they! U get contract from 3 store? Id pop in. talk to and english person lol
gotit from pc world mate!
_________________________
Please do not adjust your mind, there is a slight problem with reality. #backscovered

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#447143 - 25th Nov 2010 9:24pm Re: dongle problems [Re: TRANCENTRAL]
chev_chelios Offline
Wiki Guide

Registered: 30th Jul 2009
Posts: 5948
Loc: the village of wallasey
you be better ringing 3 then, pc world will say its not there problem!

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#447151 - 25th Nov 2010 9:41pm Re: dongle problems [Re: chev_chelios]
rainbowbright Offline
Newbeee

Registered: 4th Oct 2010
Posts: 37
Loc: birkenhead
is it tht my 3 dongle playin up lol

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#447152 - 25th Nov 2010 9:43pm Re: dongle problems [Re: rainbowbright]
TRANCENTRAL Offline

Green Meanie
Wiki Master

Registered: 10th Apr 2008
Posts: 13453
Loc: Underground
your is fine its mine the will not work!
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Please do not adjust your mind, there is a slight problem with reality. #backscovered

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#447166 - 25th Nov 2010 10:30pm Re: dongle problems [Re: ]
Nigel Offline

Wise One

Registered: 26th Mar 2010
Posts: 850
Loc: Wirral
Is there any form of service outage at all?
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O give thanks unto the LORD; for he is good; for his mercy endureth for ever ...

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#447172 - 25th Nov 2010 10:50pm Re: dongle problems [Re: Nigel]
TRANCENTRAL Offline

Green Meanie
Wiki Master

Registered: 10th Apr 2008
Posts: 13453
Loc: Underground
Originally Posted By: Nigel
Is there any form of service outage at all?

no mate!
_________________________
Please do not adjust your mind, there is a slight problem with reality. #backscovered

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#447173 - 25th Nov 2010 10:52pm Re: dongle problems [Re: TRANCENTRAL]
chev_chelios Offline
Wiki Guide

Registered: 30th Jul 2009
Posts: 5948
Loc: the village of wallasey
what do they cost a month? How many gb do u get?

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