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#446778 - 24th Nov 2010 9:07pm windows 7 black screen of death
Waddi Offline

Forum Guardian

Registered: 11th Jul 2004
Posts: 4006
Loc: New Ferry
as of this afternoon, whenever I try to load up the laptop it just stops on a black screen with a mouse cursor, I believe it is caused by a currupt registry which is stopping explorer from starting.

can anyone help please?
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#446779 - 24th Nov 2010 9:13pm Re: windows 7 black screen of death [Re: Waddi]
chris_gilly Offline

Forum Addict

Registered: 15th Feb 2009
Posts: 1950
Loc: tranmere
mine on vista sometimes does this but if i leave it doing it for 5/10 minutes it loads up!

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#446780 - 24th Nov 2010 9:15pm Re: windows 7 black screen of death [Re: Waddi]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15985
Loc: New Brighton
Hmmm, had this on an old laptop with 7, don't think it will let u go into safe mode but if it does use a registry program, sure I had to repair the boot sector though, canny remember?
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#446781 - 24th Nov 2010 9:16pm Re: windows 7 black screen of death [Re: _Ste_]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
For a quickfix, use the 7 repair CD. There is Microsoft tech bulletins on NT6 black screens, though ive never come across it myself, so never taken much notice.

smile

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#448441 - 30th Nov 2010 12:52pm Re: windows 7 black screen of death [Re: MattLFC]
Waddi Offline

Forum Guardian

Registered: 11th Jul 2004
Posts: 4006
Loc: New Ferry
still broke frown
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#448451 - 30th Nov 2010 1:24pm Re: windows 7 black screen of death [Re: Waddi]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15985
Loc: New Brighton
waddi, back your stuff up mate and re-install windows smile
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#448468 - 30th Nov 2010 2:11pm Re: windows 7 black screen of death [Re: Waddi]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Originally Posted By: Waddi
still broke frown

Bring it round sometime, or ill come and visit ye, we shall sort it out mate!!

smile

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#448476 - 30th Nov 2010 2:20pm Re: windows 7 black screen of death [Re: Waddi]
camaroz Offline
Smartchild

Registered: 19th Mar 2009
Posts: 616
Loc: Wirral
Assuming you have a backup of your data, and the laptop came preinstalled with W7, usually there is a hidden or recovery partition on your laptop. For instance, on Asus laptops as soon as you power up tap F9 until you get to the Windows Boot Manager. Here (depending on vendor) you will get the options for

(a) Windows set up (back to factory) or
(b) Repair (which will attempt to get windows working again without loss of data).

If you haven't backed up, you wont be able to just USB the HD into another PC and pull data because the drive will probably read as RAW. You will need to remove the HD and use some recovery software to get you're data back.

I see this all the time when staff drop or knock their laptops.

Hope this helps.....


Edited by camaroz (30th Nov 2010 2:26pm)

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#448479 - 30th Nov 2010 2:24pm Re: windows 7 black screen of death [Re: camaroz]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
You can also download and burn a recovery CD from the Microsoft website, which will do the same thing if you cannot enter the repair mode via your recovery parition etc.

smile

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#450164 - 7th Dec 2010 10:31pm Re: windows 7 black screen of death [Re: MattLFC]
Waddi Offline

Forum Guardian

Registered: 11th Jul 2004
Posts: 4006
Loc: New Ferry
thanks Matty for the offer but I think I'll do what Toto is suggesting, Ive got a sata - usb caddy so Im just going recover my photos, music and vids etc, then alt + f10 on startup gives an acer recovery option. one option is to save personal files within "Documents" and restore system back to factory settings, but when I choice that it says i dont have enough space to copy all files, so im going to have to backup myself and then restore to factory settings.
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#450208 - 8th Dec 2010 8:19am Re: windows 7 black screen of death [Re: Waddi]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
do try repairing windows first, to see if it works at least; if so, it could get you out of the situation should it occur in the future smile

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#451582 - 12th Dec 2010 11:14am Re: windows 7 black screen of death [Re: MattLFC]
Waddi Offline

Forum Guardian

Registered: 11th Jul 2004
Posts: 4006
Loc: New Ferry
all fixed, thanks everyone for the input and suggestions.
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#451751 - 13th Dec 2010 1:30am Re: windows 7 black screen of death [Re: Waddi]
fizzbomb120 Offline
Member

Registered: 6th Nov 2010
Posts: 90
Loc: Birkenhead

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