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#437636 - 16th Oct 2010 10:36pm Scottish Power gas card - debt
DavidB Offline
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Registered: 7th Dec 2003
Posts: 5595
Loc: Bebington, Wirral
The premises where I have lived since 2003 has had a Scottish Power gas meter, which is 'topped up' with a gas card.

Ever since I've used it, which is only in the winter, it has charged me debt. Every £10, it takes £7 debt. The person I live with says she can't remember actually having any debt as there has been a gas meter in since she moved in and you cannot actually incur any charges from using it. Especially not 70% of every amount - she just assumed it was a simple charge for using the machine. I don't, and really want to get the money back over the period of 7 years and remove this stupid debt thing which isn't owed! It might be from a previous tenant, as my partner has rang in the past and just been fobbed off with a 'it's your debt' kind've thing. I know Scottish Power are really shit on customer service, but need to get to the bottom of this now. £10 lasts two days maximum at the lowest gas temp.

Does anyone understand how they work?
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#437648 - 16th Oct 2010 11:13pm Re: Scottish Power gas card - debt [Re: DavidB]
chev_chelios Offline
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Registered: 30th Jul 2009
Posts: 5948
Loc: the village of wallasey
U should of registered it when u moved in. Maybe last tenant had a huge bill and they installed a prepay meter. Ring n say u just moved in and not got a card 4 meter and theres a debt,they should come and reset it?

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#437651 - 16th Oct 2010 11:21pm Re: Scottish Power gas card - debt [Re: chev_chelios]
RUDEBOX Offline

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Registered: 29th Aug 2008
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#437662 - 16th Oct 2010 11:44pm Re: Scottish Power gas card - debt [Re: RUDEBOX]
DavidB Offline
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Registered: 7th Dec 2003
Posts: 5595
Loc: Bebington, Wirral
I will do. I haven't really got time for CRB, esp when this is pretty much clear cut - no debt is owed, we've been paying for 7 years.
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#437663 - 16th Oct 2010 11:52pm Re: Scottish Power gas card - debt [Re: DavidB]
chev_chelios Offline
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Registered: 30th Jul 2009
Posts: 5948
Loc: the village of wallasey
Whys it been 7yrs to sort out?

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