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#397323 24th Mar 2010 6:37pm
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cathie Offline OP
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I keep gettin messages from AVG that it has detected this trojan, I click on "move to Virus Vault" or something like that, but when it tries to move it it keeps coming up with "file inaccesiable"

This is seriously starting to p**s me off now mad , anyone have any ideas how to get rid of this?

I have tried a CLEANPAKES remover but to no effect think i'm gonna start cryin cry

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cathie #397331 24th Mar 2010 7:02pm
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wipe yo drive


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_Ste_ #397333 24th Mar 2010 7:15pm
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would trying in safe mode before wiping it, make sure you don't load with network support tho.

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you have the name of the virus, google it, youll find out everything that is known about it and hopefully a decent removal method too


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_Caps_ #397342 24th Mar 2010 8:04pm
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give malwarebytes a try

MattLFC #397351 24th Mar 2010 8:50pm
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http://www.free-av.com/



http://www.malwarebytes.org/mbam.php



download and run both of them

will get rid of the lot.




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MrPhil #397566 26th Mar 2010 7:02am
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cathie Offline OP
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Of course google was my first point of call crazy

At the moment I have AVG Free, free-av, MalwareByte's Anti-Malware & Spybot S&D, and none of them have been successful in removing this f**kin trojan, not sure about wiping the drive or starting in safe mode...not very IT knowledgable when it comes to stuff like that whistle

HELP!!!

cathie #397575 26th Mar 2010 8:28am
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Take it to "Night Owl P C" at 168 Borough Rd Seacombe, tel. 512-9951. These guys are good & look after my two laptops.

MrPhil #397587 26th Mar 2010 9:33am
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Originally Posted by MrPhil
http://www.free-av.com/



http://www.malwarebytes.org/mbam.php



download and run both of them

will get rid of the lot.




Again. Use these 2 programs, AVG is poop. Do a full scan also delete the unused programs.

Last edited by MrPhil; 26th Mar 2010 9:34am.

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cathie #397631 26th Mar 2010 1:23pm
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Originally Posted by cathie
Of course google was my first point of call crazy

At the moment I have AVG Free, free-av, MalwareByte's Anti-Malware & Spybot S&D, and none of them have been successful in removing this f**kin trojan, not sure about wiping the drive or starting in safe mode...not very IT knowledgable when it comes to stuff like that whistle

HELP!!!



I am using the programs you mentioned and they haven't been able to get rid of anything

cathie #397632 26th Mar 2010 1:36pm
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ESET NOD32

http://www.eset.co.uk/Trial/Home

and then unlock it every month with serial/username on nod123 website.


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DavidB #397642 26th Mar 2010 2:32pm
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Hi Cathie, You should look for some thing like this to get rid of it.

"Boot-time scanner

Allows you to scan your computer for infections before the operating system has started and before a virus can be activated (32-bit operating systems only)."

goto http://www.avast.com/en-gb/free-antivirus-download#tab2

This has worked great in the past, and its free.

good luck !

BTW: AVG has a bad habit of reporting some packers as Trojans, but Avast will sort it out.

DavidB #397795 27th Mar 2010 8:31am
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Originally Posted by Violet
ESET NOD32

http://www.eset.co.uk/Trial/Home

and then unlock it every month with serial/username on nod123 website.



Thank you thank you thank you...this seems to have worked *fingers crossed* so far so good *big hugs and kisses to you* grin


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