WikiWirral Wirral's Biggest Online Forum
Forum Statistics
Forums65
Topics76,352
Posts1,033,280
Members14,560
Most Online16,551
Feb 2nd, 2024
Who's Online Now
12 members (ArranGirl13, 3 invisible), 7,879 guests, and 427 robots.
Key: Admin, Global Mod, Mod
Top Posters
sunnyside 45,164
MattLFC 22,315
Mark 21,269
granny 17,788
_Ste_ 16,345
Newest Members
Kalena1962, rattus, Lisrush, Emotecreative, ArranGirl13
14,560 Registered Users
New General Forums
New Wirral History
Tall Brick Chimneys
by diggingdeeper - 16th Mar 2024 11:56am
D.I.Y. / Building Shop
by mharford91 - 3rd Mar 2024 8:53pm
1970's Murder in Central Park, Wallasey
by cutespam - 4th Aug 2018 10:28am
Old Hall in Higher Bebington
by Rhoobarb - 25th May 2010 5:55pm
Oleo Works
by Ducko - 14th May 2008 3:09pm
Top Posters(30 Days)
granny 14
casper 13
bri445 4
Topic Replies
Facial recognition coming in supermarkets?
by diggingdeeper - 27th Mar 2024 3:50pm
Bolts at Bebington Road
by diggingdeeper - 27th Mar 2024 2:33am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Tall Brick Chimneys
by diggingdeeper - 26th Mar 2024 5:43pm
Lost river (Well, brook really)
by diggingdeeper - 26th Mar 2024 3:09am
Old Hall in Higher Bebington
by diggingdeeper - 24th Mar 2024 5:58pm
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Wisper electric bike. 36v .
by Dilly - 21st Mar 2024 7:36pm
This is Elvis
by GingerTom - 21st Mar 2024 9:27am
March
M T W T F S S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
Top Likes Received (30 Days)
cools 1
Kylix 1
Top Likes Received
bert1 14
Mark 4
granny 3
casper 3
Previous Thread
Next Thread
Print Thread
#387478 11th Feb 2010 10:34am
Joined: Aug 2009
Posts: 322
Old Hand
OP Offline
Old Hand
Joined: Aug 2009
Posts: 322
bought jacket from ethels last wed took back yesterday said i could not have refund as they are in adminstration .so ended up swopping for cushions which i don't really need .are they allowed to do this . they where still selling so why can't they not refund ?

Google Ads
karenjon #387488 11th Feb 2010 10:40am
Joined: Nov 2008
Posts: 8,627
Likes: 14
Wiki Veteran
Offline
Wiki Veteran
Joined: Nov 2008
Posts: 8,627
Likes: 14
I don't think your going to look right wearing cushions.


God help us,
Come yourself,
Don't send Jesus,
This is no place for children.


Bertieone.
bert1 #387554 11th Feb 2010 11:22am
Joined: Dec 2009
Posts: 573
Smartchild
Offline
Smartchild
Joined: Dec 2009
Posts: 573
Shops don't have to give refunds if the item isn't faulty, if they do it is a gesture of goodwill. Sounds like if they weren't in administration you would've got a refund, you were unlucky I guess, but at least you have cushions instead lol. On the other hand, if it was faulty then you are entitled to a full refund or replacement.

bobi1 #387560 11th Feb 2010 11:26am
Joined: Aug 2008
Posts: 19,446
Wiki Master
Offline
Wiki Master
Joined: Aug 2008
Posts: 19,446
Poor ethel austin. First woollies and now ethel frown

bobi1 #387561 11th Feb 2010 11:26am
Joined: Feb 2009
Posts: 261
Addict
Offline
Addict
Joined: Feb 2009
Posts: 261
Am pretty sure that when a company is in recievership any money that comes in is the recievers and therfore is not Ethel Austins money to give back. I'm pretty sure thats how it goes.

Stegga #387612 11th Feb 2010 12:47pm
Joined: Aug 2009
Posts: 322
Old Hand
OP Offline
Old Hand
Joined: Aug 2009
Posts: 322
ah well if you see anyone about wearing red cushions you know it's me ha ha

karenjon #387613 11th Feb 2010 12:50pm
Joined: Nov 2009
Posts: 373
Old Hand
Offline
Old Hand
Joined: Nov 2009
Posts: 373
Does Ethel Austin still live in Beryl Road? I know she used to at some point.

Is this you?
[Linked Image]

Last edited by WonderBoy; 11th Feb 2010 12:52pm.

"You Can Either Agree With Me Or Be Wrong"
Victor_Meldrew #387620 11th Feb 2010 1:15pm
Joined: Oct 2008
Posts: 3,557
Forum Guardian
Offline
Forum Guardian
Joined: Oct 2008
Posts: 3,557
laugh


Does your vacuum suck? Get a Dyson!!


kimpri #387621 11th Feb 2010 1:19pm
Joined: Nov 2003
Posts: 3,793
Forum Guardian
Offline
Forum Guardian
Joined: Nov 2003
Posts: 3,793
I thought ethel austins went under years ago.


[Linked Image]
I am a signature virus, copy me into your signature to help me spread.
AX_125 #387626 11th Feb 2010 1:33pm
P
PaulWirral
Unregistered
PaulWirral
Unregistered
P
I am not sure if all the stores are closing. I think about two-thirds are. I suppose the only one which won't be affcted is the one in the Liverpool City Centre. Birkenhead and Wallasey will be earmarked for closure. I seem to recall Ethel Austins going into administration a couple of years ago but was saved. Have to wait and see if it can be fully saved.

#387639 11th Feb 2010 2:46pm
Joined: Aug 2009
Posts: 322
Old Hand
OP Offline
Old Hand
Joined: Aug 2009
Posts: 322
primark took customers from ethel austins as it's got more selection and style .thats what the manager told me . think she right

AX_125 #387665 11th Feb 2010 5:59pm
Joined: Aug 2008
Posts: 19,446
Wiki Master
Offline
Wiki Master
Joined: Aug 2008
Posts: 19,446
Originally Posted by AX_125
I thought ethel austins went under years ago.
my 1st job was in the manor house upton-as a waitress-1989 and i was told e.a used to be a rezzy+ died just before i started??

AX_125 #387675 11th Feb 2010 6:33pm
Joined: May 2008
Posts: 4,119
Forum Guardian
Offline
Forum Guardian
Joined: May 2008
Posts: 4,119
Originally Posted by AX_125
I thought ethel austins went under years ago.


They called in the administrators a couple of years ago and managed to struggle on til now.

Joined: Aug 2004
Posts: 22,315
Wiki Master
Offline
Wiki Master
Joined: Aug 2004
Posts: 22,315
You can opt for a refund so if they told you that you can't, they are incorrect, but as per the administrators instructions, you will become a non-priority creditor of the company, and will be well down the line in getting a payout if and when they are finally wound-up. So they cannot give you a cash refund regardless. The administrators are there to gather up as much capital as possible to pay creditors, not to lose money.

The reason they are still selling goods for cash is because the goods they have on the shelves and in the warehouses etc, are assets, and the administrators will attempt to sell-off all assets in a bid to pay the companies creditors.

Unusually, the administrators are also accepting vouchers for payment, upto 50% of the total value of the purchase iirc, normally they don't accept anything but cash and voucher holders simply become non-priority creditors, so it suggests there may well be a small hope that a buyer for the company will be found.

MattLFC #388679 16th Feb 2010 1:45am
Joined: Feb 2010
Posts: 1
Offline
Joined: Feb 2010
Posts: 1
Hi, I work in an Ethel Austins, and yes, we are actually not allowed to give refunds at this time. As we've gone into administration anything that goes on has to be confirmed by the administrators, who have said that we are not allowed to give cash or credit refunds at this time.

Typical, it's us, the shop staff, however that have to tell the customers that we cannot give them they're money back and it's causing a lot of problems to be honest.

If you do want your money back however then you can get contact details for the administrators in any Ethel Austins shop, but at this time I think they will probably be a little more strict on the rules.

As for shop closures, the shops in Upton, Prenton, Liscard and Neston are all confirmed to be closing. Not too sure on the Liverpool Central shop, but I think the smaller one is closing as well. The company still has no buyer as of yet though so they might still all close.

Hope this clears things up! Don't hate the staff, we're just the over-worked under-payed skivvies carrying out some poorly judged orders frown


Moderated by  Mod 

Link Copied to Clipboard
Random Wirral Images

Click to View Topic.
Newest Topics
Facial recognition coming in supermarkets?
by Excoriator - 27th Mar 2024 10:52am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Bolts at Bebington Road
by Excoriator - 23rd Mar 2024 9:48am
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Tall Brick Chimneys
by diggingdeeper - 16th Mar 2024 11:56am
For Sale & Free
Wisper electric bike. 36v .
by Dilly - 21st Mar 2024 7:36pm
This is Elvis
by GingerTom - 17th Mar 2024 2:37pm
Member Spotlight
Dilly
Dilly
wallasey
Posts: 8,973
Joined: July 2011
Today's Birthdays
There are no members with birthdays on this day.
New Wirral Info
Facial recognition coming in supermarkets?
by Excoriator - 27th Mar 2024 10:52am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Bolts at Bebington Road
by Excoriator - 23rd Mar 2024 9:48am
Get your Money Tree ready
by keef666 - 22nd Mar 2023 12:27pm
Restaurant/pub with outdoor seating - Bromborough
by CarterUSM - 7th Aug 2020 7:59pm
News : New Topics
Gaza
by diggingdeeper - 29th Oct 2023 9:28am
Lost river (Well, brook really)
by Excoriator - 10th Sep 2019 8:50am
New Enthusiast Forums
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Xbox
by TudorBlue - 3rd Mar 2024 8:48pm
Wiper mechanism needed
by Peter0787 - 20th Feb 2024 4:07pm
Popular Topics(Views)
5,069,561 WIKI WALK CHAT
4,013,783 Spotted!
Powered by UBB.threads™ PHP Forum Software 7.7.5