Our Success is in our members who value our strength as a valued community.
Forum Stats
12133 Members
65 Forums
72378 Topics
976013 Posts
15 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
77 registered (11kendo, 12 invisible), 1471 Guests and 191 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Wirral Globe 499
Pensby Hotel 484
Sports Personality Of The Year 426
Raspberry Pi in the classroom! 366
PC Repair needed 298
Name help 292
HMT Lancastria 287
Paul Nuttall Elected UKIP leader 185
Another Big Waste Fire in Liverpool. 164
54 plate renault clio 3rd brake light 149
New General Forums
Lib/dems rule the day
by JimmyG
2nd Dec 2016 10:59pm
Daft funny joke
by venice
2nd Dec 2016 5:54pm
We dont learn much.
by venice
1st Dec 2016 9:22pm
Freegle
by venice
1st Dec 2016 6:36pm
New Wirral History
Name help
by Paternoster21
08:03 AM
HMT Lancastria
by granny
2nd Dec 2016 11:38pm
Cubitts Holland and Hannen
by fish5133
27th Nov 2016 5:38pm
Fire station
by chris7777
22nd Nov 2016 12:24pm
Buy a house in Greasby for 12s a week - in 1935
by yoller
6th Oct 2016 6:56pm
Forum Tips
Photo Gallery Forums
fireworks on the Mersey last night
Hadlow train station
Topic Replies
Sports Personality Of The Year
by granny
25 minutes 15 seconds ago
Another Big Waste Fire in Liverpool.
by starakita
Today at 06:42 PM
IPhone 4s 16gb 35
by anniebo28
Today at 12:45 PM
Name help
by fish5133
Today at 12:45 AM
Raspberry Pi in the classroom!
by Excoriator
Yesterday at 11:04 PM
live webcam from africa, a must see
by granny
Yesterday at 09:39 PM
Gymnastics coaches needed.
by margy
Yesterday at 09:28 PM
HMT Lancastria
by granny
Yesterday at 02:06 PM
Stanlow Abbey
by Kylix
Yesterday at 02:05 PM
December
M Tu W Th F Sa Su
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
Recent Posts : What's On ?
Wirral TUC Meeting re Update on Wallasey CLP Suspe
by RUDEBOX
30th Nov 2016 9:16pm
World Aids Day Event 2016. Liverpool
by RUDEBOX
30th Nov 2016 9:05pm
Topic Options
Rate This Topic
#387478 - 11th Feb 2010 10:34am ethel austin
karenjon Offline
Old Hand

Registered: 11th Aug 2009
Posts: 322
Loc: prenton
bought jacket from ethels last wed took back yesterday said i could not have refund as they are in adminstration .so ended up swopping for cushions which i don't really need .are they allowed to do this . they where still selling so why can't they not refund ?

Top
Law & Order : Advertising
Click me for more Information......

WikiWirral Numbers : Between 150 and 200 New Members Every Month. With Over 3,500 unique visits and 35,000 Page Views each day. Average +500 Search Engines Daily and over 1,000,000 Million Page views a Month. Advertising from 20 . Click Me
#387488 - 11th Feb 2010 10:40am Re: ethel austin [Re: karenjon]
bert1 Offline

Wiki Veteran

Registered: 27th Nov 2008
Posts: 7826
Loc: tranmere
I don't think your going to look right wearing cushions.
_________________________
God help us,
Come yourself,
Don't send Jesus,
This is no place for children.


Bertieone.

Top
#387554 - 11th Feb 2010 11:22am Re: ethel austin [Re: bert1]
bobi1 Offline
Smartchild

Registered: 5th Dec 2009
Posts: 572
Loc: wirral
Shops don't have to give refunds if the item isn't faulty, if they do it is a gesture of goodwill. Sounds like if they weren't in administration you would've got a refund, you were unlucky I guess, but at least you have cushions instead lol. On the other hand, if it was faulty then you are entitled to a full refund or replacement.

Top
#387560 - 11th Feb 2010 11:26am Re: ethel austin [Re: bobi1]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 18995
Loc: Bob Land
Poor ethel austin. First woollies and now ethel frown
_________________________
Mia Mabel


Top
#387561 - 11th Feb 2010 11:26am Re: ethel austin [Re: bobi1]
Stegga Offline

Addict

Registered: 28th Feb 2009
Posts: 259
Loc: woodchurch
Am pretty sure that when a company is in recievership any money that comes in is the recievers and therfore is not Ethel Austins money to give back. I'm pretty sure thats how it goes.

Top
#387612 - 11th Feb 2010 12:47pm Re: ethel austin [Re: Stegga]
karenjon Offline
Old Hand

Registered: 11th Aug 2009
Posts: 322
Loc: prenton
ah well if you see anyone about wearing red cushions you know it's me ha ha

Top
#387613 - 11th Feb 2010 12:50pm Re: ethel austin [Re: karenjon]
Victor_Meldrew Offline
Old Hand

Registered: 1st Nov 2009
Posts: 373
Loc: Birkenhead
Does Ethel Austin still live in Beryl Road? I know she used to at some point.

Is this you?


Edited by WonderBoy (11th Feb 2010 12:52pm)
_________________________
"You Can Either Agree With Me Or Be Wrong"

Top
#387620 - 11th Feb 2010 1:15pm Re: ethel austin [Re: Victor_Meldrew]
kimpri Offline

Forum Guardian

Registered: 29th Oct 2008
Posts: 3552
Loc: birkenhead
laugh
_________________________
Does your vacuum suck? Get a Dyson!!



Top
#387621 - 11th Feb 2010 1:19pm Re: ethel austin [Re: kimpri]
AX_125 Offline

Forum Guardian

Registered: 10th Nov 2003
Posts: 3791
Loc: Home
I thought ethel austins went under years ago.
_________________________

I am a signature virus, copy me into your signature to help me spread.

Top
#387626 - 11th Feb 2010 1:33pm Re: ethel austin [Re: AX_125]
PaulWirral
Unregistered


I am not sure if all the stores are closing. I think about two-thirds are. I suppose the only one which won't be affcted is the one in the Liverpool City Centre. Birkenhead and Wallasey will be earmarked for closure. I seem to recall Ethel Austins going into administration a couple of years ago but was saved. Have to wait and see if it can be fully saved.

Top
#387639 - 11th Feb 2010 2:46pm Re: ethel austin [Re: ]
karenjon Offline
Old Hand

Registered: 11th Aug 2009
Posts: 322
Loc: prenton
primark took customers from ethel austins as it's got more selection and style .thats what the manager told me . think she right

Top
#387665 - 11th Feb 2010 5:59pm Re: ethel austin [Re: AX_125]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 18995
Loc: Bob Land
Originally Posted By: AX_125
I thought ethel austins went under years ago.
my 1st job was in the manor house upton-as a waitress-1989 and i was told e.a used to be a rezzy+ died just before i started??
_________________________
Mia Mabel


Top
#387675 - 11th Feb 2010 6:33pm Re: ethel austin [Re: AX_125]
Softy_Southerner Offline

Forum Guardian

Registered: 2nd May 2008
Posts: 4090
Loc: Back in Devon
Originally Posted By: AX_125
I thought ethel austins went under years ago.


They called in the administrators a couple of years ago and managed to struggle on til now.

Top
#388436 - 15th Feb 2010 2:28am Re: ethel austin [Re: Softy_Southerner]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
You can opt for a refund so if they told you that you can't, they are incorrect, but as per the administrators instructions, you will become a non-priority creditor of the company, and will be well down the line in getting a payout if and when they are finally wound-up. So they cannot give you a cash refund regardless. The administrators are there to gather up as much capital as possible to pay creditors, not to lose money.

The reason they are still selling goods for cash is because the goods they have on the shelves and in the warehouses etc, are assets, and the administrators will attempt to sell-off all assets in a bid to pay the companies creditors.

Unusually, the administrators are also accepting vouchers for payment, upto 50% of the total value of the purchase iirc, normally they don't accept anything but cash and voucher holders simply become non-priority creditors, so it suggests there may well be a small hope that a buyer for the company will be found.

Top
#388679 - 16th Feb 2010 1:45am Re: ethel austin [Re: MattLFC]
karlos87 Offline


Registered: 16th Feb 2010
Posts: 1
Loc: Woodchurch
Hi, I work in an Ethel Austins, and yes, we are actually not allowed to give refunds at this time. As we've gone into administration anything that goes on has to be confirmed by the administrators, who have said that we are not allowed to give cash or credit refunds at this time.

Typical, it's us, the shop staff, however that have to tell the customers that we cannot give them they're money back and it's causing a lot of problems to be honest.

If you do want your money back however then you can get contact details for the administrators in any Ethel Austins shop, but at this time I think they will probably be a little more strict on the rules.

As for shop closures, the shops in Upton, Prenton, Liscard and Neston are all confirmed to be closing. Not too sure on the Liverpool Central shop, but I think the smaller one is closing as well. The company still has no buyer as of yet though so they might still all close.

Hope this clears things up! Don't hate the staff, we're just the over-worked under-payed skivvies carrying out some poorly judged orders frown

Top

Moderator:  Mod 
Random Wirral Images

Click to View Topic.
Newest Topics
Another Big Waste Fire in Liverpool.
by Wally1
10:24 AM
Gymnastics coaches needed.
by margy
09:28 PM
Name help
by Paternoster21
08:03 AM
HMT Lancastria
by granny
2nd Dec 2016 11:38pm
Wirral Globe
by locomotive
1st Dec 2016 6:25pm
For Sale & Free
IPhone 4s 16gb 35
by anniebo28
12:45 PM
Steam Train Money Box/Ornaments
by Tranquil
1st Dec 2016 11:32am
Childs LFC Bike 5 - 8 Yr old
by Pete_M
1st Dec 2016 1:10am
Cat related Collectables
by Tranquil
29th Nov 2016 4:48pm
original xbox
by vw_kyle
27th Nov 2016 8:17pm
Featured Member
Registered: 17th Oct 2010
Posts: 621
Newest Members
DavidSharpe, Grayo123456, uptonvillage, NobbyHunt, sam1512
12133 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Gymnastics coaches needed.
by margy
09:28 PM
Wirral Globe
by locomotive
1st Dec 2016 6:25pm
Wirral TUC Meeting re Update on Wallasey CLP Suspe
by RUDEBOX
30th Nov 2016 9:16pm
World Aids Day Event 2016. Liverpool
by RUDEBOX
30th Nov 2016 9:05pm
A job. Company not named.
by venice
30th Nov 2016 6:30pm
News : New Topics
Another Big Waste Fire in Liverpool.
by Wally1
10:24 AM
Pensby Hotel
by granny
29th Nov 2016 6:39pm
Paul Nuttall Elected UKIP leader
by granny
28th Nov 2016 12:03pm
Disgusting surely not legal creamfields noise !!@
by svenlock68
27th Nov 2016 8:25am
Paying for EU Citizenship (Poll)
by diggingdeeper
26th Nov 2016 12:35pm
New Enthusiast Forums
54 plate renault clio 3rd brake light
by Mike72
1st Dec 2016 12:52pm
Raspberry Pi in the classroom!
by FelixCowden
30th Nov 2016 9:27pm
crop loss & water rationing in Dominican Republic
by FelixCowden
30th Nov 2016 8:46pm
PC Repair needed
by TudorBlue
29th Nov 2016 2:54pm
Sports Personality Of The Year
by fish5133
29th Nov 2016 12:32am
(Views 24hrs)Trending Newest Topics
Another Big Waste Fire in Liverpool. 164
Wirral Sunrise Sunset
Sunrise Sun 8:10am
Sunset Sun 3:54pm
Local Time Sun 10:11pm
WikiWirral Can . . . .