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#373933 - 15th Dec 2009 3:54pm iPod repair
Snodvan Offline

Forum Addict

Registered: 19th Mar 2008
Posts: 1256
Loc: Wallasey Village
My lad has returned from Uni with a long face - his iPod Touch has stopped working. I am a Ludite - I have never even used one, however despite his pleas for a replacement (£200 - ha!) I agree to see if a repair is possible.

Anyone have any advice as to where to take such a device to get an honest opinion about a repair??

Failure symptom was simply that it was working perfectly, he switched it off when he went to bed and next morning - NOTHING. Just does not switch on.

Thanks

Snod
_________________________
5 Precepts of Buddhism seem appropriate. Refrain from taking life. Refrain from taking that which is not given. Refrain from misconduct. Refrain from lying. Refrain from intoxicants which lead to loss of mindfulness

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#373941 - 15th Dec 2009 4:14pm Re: iPod repair [Re: Snodvan]
Colgo Offline

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Registered: 8th Dec 2007
Posts: 338
Loc: wirral
If its still under warranty send it back to apple,you can do it all online.
Apple Link
I had to send one back last year, they sent UPS to collect it, it went to Belgium to be fixed and was back by UPS within 10 days.
If its out of warranty could be worth getting a quote off them anyway.
Or take it to the apple store in Liverpool

I assume you have tried the reset procedure first. Info


Edited by Colgo (15th Dec 2009 4:18pm)

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#373978 - 15th Dec 2009 7:21pm Re: iPod repair [Re: Colgo]
Snodvan Offline

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Registered: 19th Mar 2008
Posts: 1256
Loc: Wallasey Village
Colgo

It is now around 18 months old so any repair by Apple will be charged. Also, the lad is only in UK for a couple of weeks so if it is sent off but not back by then there will be all sorts of problems sending it to him in the USA (plus more cost of course). That sort of time is likely given the rush there will be around Christmas. I was looking for somewhere reasonably local where I could take it for repair.

If the reset procedure is :-

" reset iPod touch. Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears"

Then absolutely nothing happens when that is done.

Snod
_________________________
5 Precepts of Buddhism seem appropriate. Refrain from taking life. Refrain from taking that which is not given. Refrain from misconduct. Refrain from lying. Refrain from intoxicants which lead to loss of mindfulness

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#374031 - 15th Dec 2009 9:09pm Re: iPod repair [Re: Snodvan]
Waddi Offline

Forum Guardian

Registered: 11th Jul 2004
Posts: 4006
Loc: New Ferry
I believe there is a shop on Chesters high street that does i-pod repair, it is apple authorised aswell.

MCC Digital
5/7 Watergate Row
Chester
CH1 2LE
01244304060
sales@mccdigital.com

hope this helps.
_________________________

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#374032 - 15th Dec 2009 9:10pm Re: iPod repair [Re: Waddi]
chris_gilly Offline

Forum Addict

Registered: 15th Feb 2009
Posts: 1950
Loc: tranmere
dont starlight do ipod repairs to in birkenhead?

i couldnt quote the workmanship though never used them smile

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#374078 - 16th Dec 2009 2:05am Re: iPod repair [Re: chris_gilly]
diggingdeeper Offline

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Registered: 9th Jul 2008
Posts: 9767
Loc: Birkenhead
I have used and recommended Starlight quite a few times, never any problems.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#374280 - 16th Dec 2009 7:16pm Re: iPod repair [Re: diggingdeeper]
Snodvan Offline

Forum Addict

Registered: 19th Mar 2008
Posts: 1256
Loc: Wallasey Village
I have taken it to Starlight - will let you know the result. I have used them before (with phones) and the service was good so I hope for the best. Would be nice if the staff SMILED a bit though. They always look so serious. Suppose they get like that having to deal with planks like me all day

Snod
_________________________
5 Precepts of Buddhism seem appropriate. Refrain from taking life. Refrain from taking that which is not given. Refrain from misconduct. Refrain from lying. Refrain from intoxicants which lead to loss of mindfulness

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