Forums Forums Enthusiast Forums A - Z Gadgets & Tech o2 Broadband - Ongoing Review Of The Service

i have found some of these hiddens pages on mine, but can remember how to get back to them

not that i need any of them

Sweet man, they look very nice I must say; I have two of the old routers (don't ask) but I wouldnt mind getting a white one, so may phone them up and say one of the blue ones wont switch on and see if I can get a new one out of them.

They did say they would send a new router if I had any further connection problems, but since they retrained the line and adjusted the noise tolerance, ive had no problems lol.

ha ha

they will probably try and get you to turn the old one on so they can test it

you will be required to send the blue one back to them too as its thier property - another big jiffy bag

I know; but they don't seem to know I have two. When I got it, they sent out two routers by accident. They knew about it and sent a jiffy bag for me to return one of them (interestingly, the jiffy bag arrived before the routers did lmao). I never sent it (kept forgetting) and when I tried to send it at a post office, they could not scan the barcode.

So I telephoned o2 and they said there was no record of a second router on my account now. And I have never heard anything since. So I just keep it as a spare now incase my main one goes down. And if they were ever to contact me about it, id happily give it back lol.

I guess it just disappeared off their system or summit.

Just lucky i suppose mate

Bet they will soon realise thier mistake when you plug the spare in

Ive plugged it in a few times, the last time I phoned up I plugged in the spare and forgot and they never got onto it haha!!

oh right. they must of been a bit slow that day

you probably got the trainee

Nah I just doubt they will ever get onto it. I got o2 when it was pretty new, so I guess their systems may have had a changeover/upgrade at some point, and they neglected to take care of the data transfer regarding outstanding routers.

All they gotta do is ask though haha!!

Yeah true

Probably new software since they realised the new routers

Maybe they just dont want the old ones back now? The new ones do look better, but the old ones are better for VOIP etc...

Which nobody gives a shit about!!

its very possible

might come a point where they stop allowing these older ones to use the network

but obviously as technology advances

Well if they do, they better swap the old ones for the new ones, I dont wanna be left hanging lol.

Tbh there is no technical difference between them, just a few cutbacks and better styling on the new ones.

Ive been considering hacking my Sky router for use with it...

probably not worth the hassle

o2 Disconnection

I've been having quite abit of disconnects lately so I gave o2 a call for a couple of times with no good solutions to the problem, as I have a 10m adsl extension cable they said it could be that causing the problem but last night one of the guys sugested if I was comfortable unscrewing the master socket so I did and tried plugging the filter into the main socket and it resulted from a 2mb connection to a 6mb! but because I can't leave it like that due to having other connections in the house the guy told me about the "Bt iplate" so I went online to read about it and all it seems to do is block the bell wire/ring wire so I looked for instructions to remove this bell wire/ring wire which is not needed any more as the bell wire/ring wire is used for the old analogue phones so that they would ring but moden phones use dial tones.

Removing Bell Wire/Ring Wire

Do not remove the bell wire/ring wire if your still in use of an analogue phone.

The information provided from these websites helped me remove the bell wire/ring wire, click here and Here if you do experience problems after removing the wire you can simply reconnect it as it was before.

Warning: Do this at your own risk, I will not be held responsible for any phone connection problems you may have due to following the instruction from other websites.

For the safer option if you are not comfortable with messing with wires you could buy a Bt iplate as suggested by o2 which is easy to fit..

Fitting Bt iplate

[youtube]JbHbOJIsTPw[/youtube]

As the bell wire is no longer connected to my connection I am getting a 4mb speed from a 2mb I was having and a very stable connection with the 10m adsl extension.

Cheers Pomp. I'm having problems with O2 myself recently, so I think I will try this iplate

Not going to touch the cables as, like it says in the video, they are BT property

and that extension lead might be another cause.
try putting the router close to the phone line on a short adsl (rj11) cable, and running a longer ethernet cable from router to pc instead