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#304161 - 25th Mar 2009 6:07pm Dead girl given truancy warning
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Dead girl given truancy warning


The parents of a girl who died suddenly have received a school letter demanding she improve her attendance.

Megan Gillan, 15, was found dead in the bedroom of her home in Macclesfield, Cheshire, two months ago.

Her parents say they were "floored" by a Macclesfield High School letter, which threatened to ban Megan from the end of year prom.

The school has apologised for the mistake, which they said was down to an error on the computer database.

The letter, dated 16 March, said "students must have at least 92% attendance and Megan's is currently 60.4%".

Mrs Gillan, who works in A&E at Macclesfield Hospital, said: "I screamed when I first saw it. If they want her to attend that much I'll take Megan's remains. It's disgusting.

"Megan doesn't go to that school any more. She's been dead for two months now so it's not surprising her attendance is low.

"I was pulling myself together to go back to work, but receiving the letter has just floored me.

"Megan would have loved going to the prom. She planned to go with a group of friends, she was really looking forward to it."

Cheshire County Council said the school's head teacher Ged Ward has telephoned the family to apologise.

Computer problem

A spokesman said Capita software SIMS (School Information Management Systems) maintained Megan's details.

"Megan's name had been taken off the school roll when she died, and removed from the main school database," the spokeswoman said.

"However, unknown to the school, her details had remained in a different part of the computer system and were called up when the school did a mail merge letter to the parents of all Year 11 students about their prom.

"The letter called up details of each student's attendance for the whole year to date and because Megan had been on roll in September, she was included."

'Deep regret'

Phil Neal, managing director of SIMS, Capita Children's Services, said changes would be made to the firm's software to make sure the mistake was not repeated.

"When a child is no longer attending a school, for whatever reason, the software will allow the school to continue to produce letters to their parents as occasionally it is necessary to do so.

"It appears that this is what has happened in this case which everyone involved deeply regrets.

"We have all been saddened that this caused so much distress to the family."

THE BBC

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#304166 - 25th Mar 2009 6:26pm Re: Dead girl given truancy warning [Re: ]
DanLongman Offline
Enthusiast

Registered: 14th Mar 2009
Posts: 154
Loc: Merseyside
How unfortunate, but mistakes do happen. Shame it was such a sensitive error.

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#304172 - 25th Mar 2009 7:00pm Re: Dead girl given truancy warning [Re: DanLongman]
bert1 Offline

Wiki Veteran

Registered: 27th Nov 2008
Posts: 7852
Loc: tranmere
Damm computers, the old school secretary wouldn't of cocked up like that.
_________________________
God help us,
Come yourself,
Don't send Jesus,
This is no place for children.


Bertieone.

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#304191 - 25th Mar 2009 8:39pm Re: Dead girl given truancy warning [Re: bert1]
MissGuided Offline

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Registered: 18th Jul 2008
Posts: 9995
Loc: Back of the wardrobe
Thats right blame a computer - oh and who switches the computer on and tells it what to do? A human.
Human error, sorry.
_________________________


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#304194 - 25th Mar 2009 8:55pm Re: Dead girl given truancy warning [Re: MissGuided]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9770
Loc: Birkenhead
Originally Posted By: MissGuided
Thats right blame a computer - oh and who switches the computer on and tells it what to do? A human.
Human error, sorry.
Thats not the kind words you say to your computer at work!
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#304218 - 25th Mar 2009 10:17pm Re: Dead girl given truancy warning [Re: MissGuided]
bert1 Offline

Wiki Veteran

Registered: 27th Nov 2008
Posts: 7852
Loc: tranmere
Originally Posted By: MissGuided
Thats right blame a computer - oh and who switches the computer on and tells it what to do? A human.
Human error, sorry.


I didn't think for one minute it wasn't human error somewhere along the line but these days whoever puts the information in doesn't always take it out, with this programme and that programme I'm not surprised no one knows whats going on. In my day the only computer was the school secretary's brain and there's no way she would have made that mistake. She knew everything that was going on.
_________________________
God help us,
Come yourself,
Don't send Jesus,
This is no place for children.


Bertieone.

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#304221 - 25th Mar 2009 10:33pm Re: Dead girl given truancy warning [Re: bert1]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
bit ott, mistakes happen......
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

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#304226 - 25th Mar 2009 11:01pm Re: Dead girl given truancy warning [Re: Sanchez]
MissGuided Offline

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Registered: 18th Jul 2008
Posts: 9995
Loc: Back of the wardrobe
Originally Posted By: Sanchez
bit ott, mistakes happen......
If you're referring to me I am only going by my experience of school secretaries and how fooking useless they can be!! Especially when you want to see the Head and all they are concerned about is protecting his time - even if you have something serious like your child being bullied to inform him about!!

Rant has ended - this was due to a technical error *insert blue screen of death here*
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#304306 - 26th Mar 2009 9:19am Re: Dead girl given truancy warning [Re: MissGuided]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
lol, tbh miss g, I just read the headline, saw all the replies and thought 'wowzer, its just a technical error' and that was that really wink
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

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#304311 - 26th Mar 2009 10:05am Re: Dead girl given truancy warning [Re: Sanchez]
MissGuided Offline

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Registered: 18th Jul 2008
Posts: 9995
Loc: Back of the wardrobe
Originally Posted By: Sanchez
lol, tbh miss g, I just read the headline, saw all the replies and thought 'wowzer, its just a technical error' and that was that really wink
Aaa I see - the beauty of forums - you can never quite tell what someone means in just the words they use - no intonations, no facial expressions etc. Plus I'm very good at jumping the gun - sorry Sanchez sorry
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#304334 - 26th Mar 2009 11:53am Re: Dead girl given truancy warning [Re: MissGuided]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
not at all miss g, i guess I should read things a bit more before casting the old opinion smile < smiley just for you !
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

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#304335 - 26th Mar 2009 12:00pm Re: Dead girl given truancy warning [Re: MissGuided]
DavidB Offline
Wiki Guide

Registered: 7th Dec 2003
Posts: 5595
Loc: Bebington, Wirral
Typical error if you rely on a computer 100% to give you information.
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"C20 LET bang"

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#304457 - 26th Mar 2009 10:07pm Re: Dead girl given truancy warning [Re: DavidB]
Riki_Wirral Offline
Addict

Registered: 10th Oct 2008
Posts: 215
Loc: Claughton
Capita did not really explain how they cocked up, still, i suppose no one would ever let that kind of thing happen if it could have been prevented. I wonder if the parents will take any action against the school. I just can't imagine what they are going through, but hope they find comfort from somewhere.
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