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#167055 20th Aug 2007 10:57pm
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tryin to delete a few folders off my hostin account via ftp but nothing happens, all the archives are actually empty and have tried them CHMOD'd to 0 and 777 but still nothing... closed FTP app and reloaded incase it was just that playin up but no, still same problem...

ideas on a postcard

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Whats the prgram you are using?

If its via FTP and they are deffo empty, there shouldnt be much need to CHMOD em to 777 anyway tbh.

Does the host have an online control panel at all?

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Hmm I remember having the same problem a few years ago.

I think mine wouldnt delete unless it had a file in it IIRC. or if there was a file being deleted with the folder? Something like that.

Strange I know, but I think it worked.

Worth a try?


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i'm using smart ftp... in my "account centre" all i can do is rename files/folders or upload them... cant find anything to delete them in there.

they initially did have files in them but while deleting the entire folder, it removed the files contained but not the actual folder... i'm confused LOL

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Is this still with MT?

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Try WS-FTP, ive known Smart FTP to have some issues in the past, although nothing like this I must admit.

Other then this, contact the host. If its still MT you are with, its a grid host, and they are known to have multiple bugs on WHT with regards to their systems, its not a normal hosting system you see.

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yea i kind of read the info on their site, will give ws ftp a try tho... post back my results in 5 mins

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oh meant to mention, it's just a certain folder... Gallery 2 or something i installed on there but couldn't remove it the other day and still cant now! lol

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How was it installed? Was it via an auto-installer in their control panel, or did you do it yourself?

Cos if it was via an auto-installer, sometimes you can find its best to uninstall it using the auto-installer if possible.

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i uploaded it then ran the installer i think... didn't think to run it again to see if there was an option to uninstall it there... just loggin into wsftp now

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If you uploaded it, then it wasnt via an auto-installer so dont worry about that.

Did you read any unistall instructions for the product?

Are there any other folders affected, or just this one folder that you cant delete (make a new folder and then try deleting it or whatever).

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deleted other folders, just a few certain ones

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Are they only folders related to this product, or are ther other folders you cant delete to?

You have SSH access dont ye, have ye tried doing an rm -rf on the folder??

smile

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Or even an ls -al from within the folder to see if there actually is any files still in it?

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Whats the error you are getting when you try to delete the folder?

smile

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